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Candlewood Suites Austin N - Cedar Park by IHG

2.5 star property

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Photo gallery for Candlewood Suites Austin N - Cedar Park by IHG

Property amenity
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Exterior
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Gym
  • Air conditioning
$94
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
1100 Cottonwood Creek Trail, Cedar Park, TX, 78613
  • Cedar Park Regional Medical Center
    ‪10 min walk‬
  • H-E-B Center
    ‪3 min drive‬
  • Lakeline Mall
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed

7.8 out of 10
Good
(8 reviews)
  • 505 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Transfer Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio Suite, 2 Double Beds, Non Smoking (Transfer Shower)

  • 365 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio Suite, 2 Double Beds (Roll-In Shower)

  • 365 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Accessible Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 505 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

  • 505 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom

  • 505 sq ft
  • 8 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio Suite, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 365 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Candlewood Suites Austin N - Cedar Park by IHG

Cedar Park hotel close to H-E-B Center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Weekly housekeeping is available.
Candlewood Suites Austin N - Cedar Park by IHG offers 80 accommodations with DVD players and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 398 square feet (37 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Complimentary uncovered self parking is available on site. Guests can use the outdoor pool at a partner property.

Candlewood Suites Austin N - Cedar Park by IHG is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • DVD player
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 398 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 150 per stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Austin N
Candlewood Suites Austin N Aparthotel
Candlewood Suites Austin N Aparthotel Cedar Park
Candlewood Suites Austin N Cedar Park
Candlewood Suites Austin N Cedar Park Aparthotel

Candlewood Suites Austin N - Cedar Park by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 243 out of 467 reviews
Rating 8 - Good. 124 out of 467 reviews
Rating 6 - Okay. 45 out of 467 reviews
Rating 4 - Poor. 28 out of 467 reviews
Rating 2 - Terrible. 27 out of 467 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

MILDRED

It was ok but for the price that they charge the hotel doesn't have a ice machine and I didn't get the room that I payed for but it will due
Stayed 2 nights in May 2025

10/10 Excellent

Dan

Stayed 1 night in May 2025

10/10 Excellent

Dale

Stayed 3 nights in May 2025

10/10 Excellent

Lynette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Michael

Stayed 2 nights in May 2025

6/10 Okay

Tracy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed. We saw several small roaches in the room. The hotel feels run down and would benefit from updates. It’s in a good location with a short drive to several shopping and dining options. There’s a restaurant across the parking lot.
Stayed 1 night in May 2025

10/10 Excellent

Tonya

Stayed 2 nights in May 2025

8/10 Good

Jan

Stayed 2 nights in May 2025

4/10 Poor

Russell

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Not bad!

It was okay. I won’t stay there again! Cockroach in the conference room. Too hot. Smelled all the time!
Stayed 10 nights in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Clean and affordable
Stayed 2 nights in Apr 2025

8/10 Good

Demetrius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby amenities but a bit moldy and mildew.
Stayed 1 night in Apr 2025

8/10 Good

Jenny

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Room with a view

The electrical outlet in the bathroom was neat 6ft high on an opposite wall from the sink and mirror. Normally they are next to or closer making it more accessible. The shower head is a handheld one not making it easy to keep it one place.
Stayed 1 night in Apr 2025

6/10 Okay

Javier

Traveled with family
Liked: Staff & service
Neutral
Stayed 2 nights in Mar 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping.
Stayed 2 nights in Mar 2025

2/10 Terrible

Daniel

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
When we checked in the gentleman at the front desk was not helpful and very short with us. They dont have ice, and the ice machines in rooms didnt work. We had 10 rooms, all 10 were dirty even coffee pots had nasty dried on coffee grounds in them. We had nasty black curly hair in multiple showers and in beds. We asked for extra towels to shower, we were informed that there were no extras to be had. Water in showers would only get luke warm and cooled off quickly after that. Extremely loud through the night we had multiple parents having to ask for assistance with the noise through the night. This was a very gross and stressful stay. I would expect this from a cheaper motel.
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Business traveler, Traveled with family
Liked: Staff & service
Someones large toenail clippings were on the carpet, shower curtain not long enough so floods the floor, spider on the bed, hair under the pillow case, light above oven pulled out and inoperable, bathroom sink drained super slow, badly stained hallway carpets, blood on floor in elevator, lawn crew started early Saturday morning working on the landscaping, looked nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Stevan

Stayed 2 nights in Jan 2025

8/10 Good

paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Justin

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor customer service

We paid for the one bedroom suite with the intention that one of us would stay in the bedroom and one in the living area. We got to the room, it was a regular room. When we asked the front desk, they said they had to move us. My friend arranged to stay elsewhere so I ended up by myself. I went back to the front desk and asked if they were going to refund us for the room difference. They said they couldn’t refund us, but they could move me to the correct room. Why didn’t they offer that right away!!?! I ended up having to pay the entirety of the room since my friend didn’t stay, plus they charged us an extra guest fee.
Stayed 2 nights in Jan 2025

8/10 Good

Tia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks a latte

I’d like to thank the staff for being so professional. My mom came down for me to have back surgery and she enjoyed her stay and so did I the nights I stayed there after surgery. Very comfortable bed and clean rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice extended stay hotel that was very spacious. Nothing fancy. TV was very small but we didn't use it so it didn't matter. Kitchen seemed decently appointed
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Hotel had a strange odor inside. Booked a suite with a king and was put in a suite with a queen. They did fix this. Got to the new room and still a strange smell in the room. Side table next to the bed had not been cleaned (had a sticky bottle ring on it), sheets and pillows had an odor to them as well. AC would not get colder than 72 in the room. They claim they are under renovations but I did not see anything. Definitely would not stay here again.
Stayed 1 night in Dec 2024

4/10 Poor

Queen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

4/10 Poor

Crystal

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Drain in tub did not work, notified front desk. Said it would be resolved next day. Was not resolved. There was random strands of hair in bath tub, bathroom sink, and on sheets and pillows. Mold in the restroom cabinet so bad it was breaking apart. There were also roaches in the restroom. I notified front desk they just apologized. I was very disappointed and kind of shocked.
Stayed 2 nights in Nov 2024