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Candlewood Suites Austin-Round Rock by IHG

2.5 star property

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Photo gallery for Candlewood Suites Austin-Round Rock by IHG

Exterior
Studio Suite, 1 Queen Bed, Mobility Accessible (Roll-In Shower) | Private kitchen | Full-size fridge, microwave, dishwasher, coffee/tea maker
Lobby
BBQ/picnic area
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
521 South I35, Round Rock, TX, 78664
  • Chisholm Trail Crossing Park
    ‪11 min walk‬
  • Round Rock West Park
    ‪18 min walk‬
  • Dell Computer HQ
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mobility Accessible (Accessible Tub)

Room amenity

Suite, 1 Bedroom, Mobility Accessible (Accessible Tub)

  • Sleeps 5
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 Queen Bed

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | In-room safe, desk, blackout drapes, soundproofing

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Living and Dining Area)

Room amenity

Suite, 1 Bedroom (Living and Dining Area)

  • 452 sq ft
  • Sleeps 5
  • 1 Queen Bed

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Exterior

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About this property

Candlewood Suites Austin-Round Rock by IHG

Hotel in Three Points
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Candlewood Suites Austin-Round Rock by IHG offers 97 air-conditioned accommodations with DVD players and safes. 42-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The hotel offers a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary. Guests can use the health club at a partner property.

Candlewood Suites Austin-Round Rock by IHG is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Austin-Round
Candlewood Suites Austin-Round Aparthotel
Candlewood Suites Austin-Round Aparthotel Rock
Candlewood Suites Austin-Round Rock
Candlewood Suites Austin-Round Rock Aparthotel Round Rock
Candlewood Suites Austin-Round Rock Aparthotel
Candlewood Suites Austin-Round Rock Round Rock
Candlewood Round Rock
Candlewood Suites Round Rock Hotel Round Rock
Round Rock Candlewood Suites
Candlewood Round Rock
Round Rock Candlewood Suites
Candlewood Suites Austin Round Rock

Candlewood Suites Austin-Round Rock by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 179 out of 410 reviews
Rating 8 - Good. 113 out of 410 reviews
Rating 6 - Okay. 54 out of 410 reviews
Rating 4 - Poor. 31 out of 410 reviews
Rating 2 - Terrible. 33 out of 410 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Janelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Jacob

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Just OK
Average hotel. Had higher hopes from reviews. Not bad but not great just ok. Halls smelled weird and not good. Room was ok. Very Strive for Mediocrity type place.
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and nice
Check in was easy. Our room was clean and cool. The halls were quiet. The stairs were carpeted and cushioned so the noise was non existent.
Stayed 1 night in Oct 2024

10/10 Excellent

Christina, Belton

Liked: Cleanliness, property conditions & facilities
Property is perfect location for us out of towners wanting to enjoy the downtown Round Rock nightlife. Uber ride just a $5 ride away plus the facility is nice and comfortable to get rested up.
Stayed 1 night in Oct 2024

4/10 Poor

Rickey

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I booked for 2 adults, was one set of towels in the bathroom. I requested a queen bed but was given a ton with 2 double beds. The sink and the shower were both clogged. Unpleasant odor
Stayed 1 night in Oct 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find-great price for a separate bedroom. A real suite, not a single room labeled as such.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Front dest attendant was unhelpful, unfriendly, seemed bothered being there. AC wasn't working in room, elevator was slower than usual.
Stayed 1 night in Aug 2024

10/10 Excellent

Oscar

Stayed 3 nights in Jun 2024

6/10 Okay

Robert

Business traveler
Stayed 1 night in May 2024

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok stay not impressive
There was a sticky spot in our floor and two of us had to use the same two towels all 3 days we were there. It would have been nice to have more than two bath towels for two people for 3 days.
Stayed 3 nights in May 2024

10/10 Excellent

John

Stayed 3 nights in May 2024

2/10 Terrible

Martha

Stayed 1 night in Apr 2024

4/10 Poor

Tyler

Traveled with family
Disliked: Property conditions & facilities
A/C didn’t work. Stuck on 78 and set on 68. Faucet for the bath was about to fall off. Most lamps didn’t even turn on. Seems like they just painted over a old hotel. For the same price you could find somewhere way better to stay.
Stayed 1 night in Mar 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Feb 2024

4/10 Poor

Malaya

Business traveler, Traveled with partner
Disliked: Cleanliness
room was absolutely dirty, wasn’t the right room to begin with
Stayed 2 nights in Dec 2023

10/10 Excellent

Temika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Joyce

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the kitchen and location.

2/10 Terrible

Lonnie

Stayed 2 nights in Oct 2023

2/10 Terrible

Veronica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
At arrival they could not find my room so they had to get a manager there and they did not give me the bedroom i had booked because they said they were already full. My sister and i both did reservations before arriving and they had canceled hers without letting her know. There were also 2 men there, who i believe were family of the manager because they were grabbing items from the "store" they have available and did not pay for the items they took. The showers were horrible, they had paste on them from where they "fixed" it. The water was not very hot, and the faucet would've fell off if I would've kept using it. In the morning, while we were still sleeping the janitor walked into our room! Horrible experience. Do not recommend.
Stayed 1 night in Oct 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Martha

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Ricki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Moustaffa and the entire staff were friendly, helpful and supportive. I’ll surely be back😉😎
Stayed 2 nights in Aug 2023

2/10 Terrible

Anttalisa

Disliked: Cleanliness
Stayed 3 nights in Jul 2023