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Candlewood Suites Austin-Round Rock by IHG

2.5 star property

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Photo gallery for Candlewood Suites Austin-Round Rock by IHG

Exterior
Lobby
Reception
BBQ/picnic area
Studio Suite, 1 Queen Bed, Mobility Accessible (Roll-In Shower) | Private kitchen | Full-size fridge, microwave, dishwasher, coffee/tea maker

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
521 South I35, Round Rock, TX, 78664
  • Dell Computer HQ
    ‪4 min drive‬
  • Round Rock Sports Center
    ‪5 min drive‬
  • Kalahari Indoor Water Park
    ‪9 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mobility Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 Queen Bed, Kitchen

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, blackout drapes, soundproofing

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, blackout drapes, soundproofing

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Studio Suite, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Twin Beds, Kitchen

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 2 Twin Beds, Kitchen

  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom

  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed

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Exterior

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About this property

Candlewood Suites Austin-Round Rock by IHG

Hotel in Three Points
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Candlewood Suites Austin-Round Rock by IHG offers 97 air-conditioned accommodations with DVD players and safes. 42-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The hotel offers a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary. Guests can use the health club at a partner property.

Candlewood Suites Austin-Round Rock by IHG is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Austin-Round
Candlewood Suites Austin-Round Aparthotel
Candlewood Suites Austin-Round Aparthotel Rock
Candlewood Suites Austin-Round Rock
Candlewood Suites Austin-Round Rock Aparthotel Round Rock
Candlewood Suites Austin-Round Rock Aparthotel
Candlewood Suites Austin-Round Rock Round Rock
Candlewood Round Rock
Candlewood Suites Round Rock Hotel Round Rock
Round Rock Candlewood Suites
Candlewood Round Rock
Round Rock Candlewood Suites
Candlewood Suites Austin Round Rock

Candlewood Suites Austin-Round Rock by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 183 out of 431 reviews
Rating 8 - Good. 120 out of 431 reviews
Rating 6 - Okay. 59 out of 431 reviews
Rating 4 - Poor. 36 out of 431 reviews
Rating 2 - Terrible. 33 out of 431 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Xochitl

Liked: Cleanliness
Stayed 5 nights in Feb 2025

10/10 Excellent

kevin

Stayed 1 night in Feb 2025

8/10 Good

ralph

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here
Stayed 2 nights in Jan 2025

4/10 Poor

Nancy

Traveled with family
Liked: Property conditions & facilities
Reserved 2 rooms with separate bedrooms. But when checking in only 1 room was available. Could hear the child next door crying and running
Stayed 2 nights in Jan 2025

10/10 Excellent

Sara

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room. The bed could be a little bigger, seems more like a full instead of a queen. Reasonable nightly rate. I like that the room has shampoo, conditioner, body wash, hand soap and lotion.
Stayed 1 night in Jan 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and very friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Jeffrey C

Liked: Staff & service, room comfort

Wasn’t a bad stay

It needs to be updated. The drapes had holes in them and were dirty. The pull out sofa mattress had holes in it. The shower also didn’t work. The water just trickled out. The reason we went with Candlewood suites was because we stayed in a couple of them in Texas and they were spotless and they also had a recliner chair that my husband loved. He’s had numerous back surgeries and needs to sleep in a recliner. He said the recliner was quite comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Janelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Jacob

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Just OK

Average hotel. Had higher hopes from reviews. Not bad but not great just ok. Halls smelled weird and not good. Room was ok. Very Strive for Mediocrity type place.
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and nice

Check in was easy. Our room was clean and cool. The halls were quiet. The stairs were carpeted and cushioned so the noise was non existent.
Stayed 1 night in Oct 2024

10/10 Excellent

Christina, Belton

Liked: Cleanliness, property conditions & facilities
Property is perfect location for us out of towners wanting to enjoy the downtown Round Rock nightlife. Uber ride just a $5 ride away plus the facility is nice and comfortable to get rested up.
Stayed 1 night in Oct 2024

4/10 Poor

Rickey

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I booked for 2 adults, was one set of towels in the bathroom. I requested a queen bed but was given a ton with 2 double beds. The sink and the shower were both clogged. Unpleasant odor
Stayed 1 night in Oct 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find-great price for a separate bedroom. A real suite, not a single room labeled as such.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Front dest attendant was unhelpful, unfriendly, seemed bothered being there. AC wasn't working in room, elevator was slower than usual.
Stayed 1 night in Aug 2024

10/10 Excellent

Oscar

Stayed 3 nights in Jun 2024

6/10 Okay

Robert

Business traveler
Stayed 1 night in May 2024

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Ok stay not impressive

There was a sticky spot in our floor and two of us had to use the same two towels all 3 days we were there. It would have been nice to have more than two bath towels for two people for 3 days.
Stayed 3 nights in May 2024

10/10 Excellent

John

Stayed 3 nights in May 2024

2/10 Terrible

Martha

Stayed 1 night in Apr 2024

4/10 Poor

Tyler

Traveled with family
Disliked: Property conditions & facilities
A/C didn’t work. Stuck on 78 and set on 68. Faucet for the bath was about to fall off. Most lamps didn’t even turn on. Seems like they just painted over a old hotel. For the same price you could find somewhere way better to stay.
Stayed 1 night in Mar 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Feb 2024

4/10 Poor

Malaya

Business traveler, Traveled with partner
Disliked: Cleanliness
room was absolutely dirty, wasn’t the right room to begin with
Stayed 2 nights in Dec 2023