Candlewood Suites Georgetown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Georgetown, an IHG Hotel

Property amenity
Property amenity
Interior
Studio Suite | Room amenity
Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
451 N Interstate 35, Georgetown, TX, 78628
  • San Gabriel River
    12 min walk
  • Mel's Lone Star Lanes
    16 min walk
  • Blue Hole
    3 min drive
  • Killeen, TX (GRK-Killeen-Fort Hood Regional)
    45 min drive

Room options

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 5
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Double Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Candlewood Suites Georgetown, an IHG Hotel

Georgetown hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite. Housekeeping is not available.
Candlewood Suites Georgetown, an IHG Hotel offers 71 air-conditioned accommodations with DVD players and coffee/tea makers. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Georgetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The hotel offers a snack bar/deli. Wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and coffee/tea in a common area. Onsite self parking is complimentary.

Candlewood Suites Georgetown, an IHG Hotel is a smoke-free property.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • No housekeeping service

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aparthotel Georgetown
Candlewood Suites Georgetown
Candlewood Suites Georgetown Aparthotel

Candlewood Suites Georgetown, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 268 out of 564 reviews" "
Rating 8 - Good. 147 out of 564 reviews" "
Rating 6 - Okay. 69 out of 564 reviews" "
Rating 4 - Poor. 50 out of 564 reviews" "
Rating 2 - Terrible. 30 out of 564 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

alex, San Antonio

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great, but once we got in the room that’s where it gets 1 star, the room is infested with roaches around the kitchenette. We went to the store to buy roach sticky pads and I wish I could post the picture of the amount of roaches were stuck on it. It definitely wasn’t worth the price I paid for and the rating is wrong, it should be rated 3 out of 10. It was definitely one of the worst hotels we have stayed in. I hope this review gets posted to help future travelers.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Front desk was very friendly and efficient. The room was clean but had water stains on the ceiling and soap dispenser was coming off the wall. So needs updating. When I made the reservation said last Queen room left at the price. There were only 7 cars in the parking lot both in the evening and next morning so I doubt that. Made the reservation a month in advance and rooms were cheaper the day of arrival. So the value definitely wasn’t there.
Stayed 1 night in Sep 2024

10/10 Excellent

erika, Harlingen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location
Stayed 1 night in Jul 2024

4/10 Poor

Bryan

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great for blue collar workers staying weeks at a time but not good for families or single women traveling. No ice machine on the property either.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jamed

Disliked: Cleanliness, amenities
Roach crawled across the bed and freakede out.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Georgetown meeting
The hotel was very clean, front desk very polite, room was nice because there was a full fridge , burners and microwave. Bed was very comfortable.
Stayed 1 night in Jul 2024

2/10 Terrible

dominique

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Jul 2024

10/10 Excellent

Erin K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Came here for electricity while Houston was recovering from Beryl. Thank you for taking me and my kitty in and taking such good care of us.
Stayed 4 nights in Jul 2024

2/10 Terrible

dominique

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in, room smelled like someone died in it. Asked for a new room and they lied and said none was available. Went to take a shower and no hot water. Complained so they sent a maintenance man to check it. Then never said a word to me so I thought it was fixed. Went to take a shower again no hot water refuse to move me after covering water. I contacted the Better Business Bureau and they still refused to take responsibility. Sent up another maintenance guy to check the water. The maintenance man went in my room said you’re right there’s no hot water and it’s barely coming out and then told the front desk that everything was fine. Incompetent manager and staff. Finally on my 5 th day offered to change room. Walked into room to check it out and it smelled worse and lo and behold a roach on the wall. They refused to comp my room. Called Health Department and they are investigating. DO NOT WAIST YOUR MONEY! Disgusting, trash everywhere outside and on dog run. I am not done with this. I am going to continue and take this as far as I can take it including a lawyer completely unacceptable accommodations. I have been in hospitality for over 27 years and I have never experienced such discussed in my life.
Stayed 2 nights in Jul 2024

4/10 Poor

Panthro

Traveled with family
Disliked: Cleanliness, staff & service
Rooms need updating. Cleaning crew not effective. Room was spacious, receptionist was friendly and attentive. Linens on bed were worn. Towels had holes and were shredded. Room clearly had not been vacuumed as 17 toenails were found in front of the bed. One pass of a vacuum and this would have been a non issue. During my stay cleaning crew entered two rooms adjacent to mine to clean and never used a vacuum. If your not vacuuming... receptionist came to vacuum the toenails.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lesley

Stayed 1 night in Jun 2024

10/10 Excellent

clarissa

Staff and front desk personnel were super helpful and knowledgeable about the area. There was a cute little baby deer in the field by the back parking area… it was also surprisingly friendly and knowledgeable about the area! Don’t let all the law enforcement cars parked in the parking lot be of concern; they are only using the parking lot as their training facility is located near by. I had a lovely stay and was allowed a late check out. <3!! =^.^=
Stayed 1 night in Jun 2024

10/10 Excellent

JAMES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,clean property
Stayed 2 nights in Apr 2024

6/10 Okay

Alejandro

Liked: Staff & service
Stayed 3 nights in Jun 2024

4/10 Poor

Gary

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Furniture was very old and damaged. Example, desk chair was duct taped. Worse, sheet had a feces stain. Mattress was cheap and uncomfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

RICHARD

Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly. . Suites we're very clean and had everything I needed to enjoy my stay .
Stayed 2 nights in May 2024

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was uncomfortable as heck lumpy and hard. Other than that I loved my room and the hotel very clean staff I interacted with very polite.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a pleasant place
The room had roaches in the corner by the beds, a dirty towel was left in the bathroom. Overall it was not a pleasant place.
Stayed 3 nights in May 2024

10/10 Excellent

Fernando l.

Traveled with partner
Everything
Stayed 1 night in May 2024

2/10 Terrible

Tabitha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no tv for half of our stay, no hot water when we went to shower, no ice machine (ice maker in room broken as well), no breakfast, and we got locked out of our room on the second day. HORRIBLE!!! I was promised a refund (which is still not sufficient for the trouble), when I tried to contact Expedia, I just went in a circle with the virtual agent. No other help offered!

2/10 Terrible

Madison

Stayed 2 nights in May 2024

4/10 Poor

Molly

Stayed 1 night in May 2024