citizenM Austin Downtown

4.0 star property

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Photo gallery for citizenM Austin Downtown

Exterior
Interior
Daily buffet breakfast (USD 21.00 per person)
Gym
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
$214
includes taxes & fees
Sep 26 - Sep 27

Explore the area

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617 COLORADO ST, Austin, TX, 78701
  • Sixth Street
    ‪2 min walk‬
  • Austin Convention Center
    ‪13 min walk‬
  • University of Texas at Austin
    ‪18 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪12 min drive‬

Room options

Room

8.6 out of 10
Excellent
(193 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Austin Downtown

4-star hotel in Downtown Austin
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Austin Downtown offers 344 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
CitizenM Austin Downtown features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Austin Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - Onsite bar. Open daily.
CloudM - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 8:30 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

Reviews

citizenM Austin Downtown Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1481 out of 2106 reviews
Rating 8 - Good. 313 out of 2106 reviews
Rating 6 - Okay. 143 out of 2106 reviews
Rating 4 - Poor. 82 out of 2106 reviews
Rating 2 - Terrible. 87 out of 2106 reviews

Reviews

10/10 Excellent

Hannah

Stayed 1 night in Jun 2025

10/10 Excellent

Michelle C Santa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of downtown, where music and dinning is convenient.
Stayed 3 nights in Jun 2025

4/10 Poor

Irilen

Disliked: Cleanliness, amenities
I arrived at 8 pm, and I can not do my check in until 10:30 pm. the guys in the check in area don’t care about the costumers at all. Very disappointed with the costumer service And the rooms are extremely small.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jovana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, friendly staff and great location
Stayed 2 nights in Jun 2025

8/10 Good

Mariangeli

Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful really enjoyed my stay. What a unique and wonderful place at a great price.
Stayed 2 nights in May 2025

10/10 Excellent

kristin

Room was n
Stayed 4 nights in Jun 2025

8/10 Good

Ashley

Stayed 2 nights in Jun 2025

10/10 Excellent

shantrell

Stayed 1 night in May 2025

10/10 Excellent

Jovina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Amazing Stay! I had an incredible experience at this hotel! The artwork throughout the property is absolutely beautiful and gives the space such a unique and welcoming atmosphere. The employees were kind, professional, and went above and beyond to make my stay comfortable. My room was clean, stylish, and well-maintained. Overall, everything about my visit was amazing—I’ll definitely be coming back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Noah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed!
Stayed 2 nights in Jun 2025

10/10 Excellent

Baturay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jun 2025

10/10 Excellent

Jansen

Stayed 1 night in Jun 2025

8/10 Good

Marvin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location and style of the hotel was great! Very modern and I appreciate their signage to support marginalized groups, The staff was hot and cold. Dome were very friendly and helpful and some were too distracted or uninterested in good customer service. All and all it was a good stay!
Stayed 5 nights in Jun 2025

8/10 Good

David J

Stayed 7 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
The place was truly a vibe I had no or experienced before. Loved it all. The only downfall was no parking. $33-$50 is a lot to pay to park yourself at the garage next-door.
Stayed 2 nights in Jun 2025

6/10 Okay

Yue

Stayed 1 night in Jun 2025

10/10 Excellent

Yue

Stayed 1 night in Jun 2025

2/10 Terrible

Brian Tyree

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

Jessie

Stayed 3 nights in Jun 2025

2/10 Terrible

Loranda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025