citizenM Austin Downtown

4.0 star property

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Photo gallery for citizenM Austin Downtown

Exterior
Creator video
Daily buffet breakfast (USD 21.00 per person)
Outdoor pool
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
617 COLORADO ST, Austin, TX, 78701
  • Sixth Street
    ‪2 min walk‬
  • Austin Convention Center
    ‪12 min walk‬
  • University of Texas at Austin
    ‪18 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪12 min drive‬

Room options

Room

8.6 out of 10
Excellent
(164 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Austin Downtown

4-star hotel in Downtown Austin
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Austin Downtown offers 344 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
CitizenM Austin Downtown features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Austin Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - Onsite bar. Open daily.
CloudM - Onsite rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 8:30 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1319 out of 1886 reviews
Rating 8 - Good. 283 out of 1886 reviews
Rating 6 - Okay. 129 out of 1886 reviews
Rating 4 - Poor. 72 out of 1886 reviews
Rating 2 - Terrible. 83 out of 1886 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

J Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Jillian Suzann

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was within walking distance of so many things, like the bars and music to the Riverwalk and then all the way up to the Capitol. The staff was friendly and very helpful and the drinks at the bar were amazing. The booking gives a square footage of the rooms, but I didn’t realize how tiny they are until we walked in. Barely any space to put luggage or counter space for toiletries and my biggest complaint was that the bed was super firm and not very comfortable. If you like firm beds, then it might be fine but I Was not comfortable. If I was only staying for one night, it would be doable, but multiple nights was rough.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jocelynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nastocia, Houston

Liked: Amenities
Beautiful property in great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander, Mclean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamika

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Carolina

Stayed 2 nights in Apr 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern
Stayed 2 nights in Apr 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun and outstanding customer service!
Stayed 3 nights in Apr 2025

4/10 Poor

cinthya m

Liked: Cleanliness
it's a do it yourself experience and after a long day of travel you just want room service, there was none, and a concierge to help you with information, there was none, no iron in the room, it was a ironing room with practically no lighting and you must stand in line if you want to iron your clothes. Bed is next to window so if there are 2 people, one has to jump over the other one to get out of bed. breakfast eggs were horrible. and that was the only protein for vegetarians. coffee was not good either.
Stayed 2 nights in Apr 2025

10/10 Excellent

Javan

Stayed 1 night in Apr 2025

8/10 Good

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great except for parking

Great hotel with nice social amenities including grab and go and a great bar. Parking and checkin were a cluster of confusion. Shelling my duffle all over city blocks was annoying. Should have valet or onsite parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was impressive.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Tulsa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo travel

I found the hotel very different than a normal hotel room. It would definitely not be for traveling with friends as there is one bed that is built in so if two people shared it, the person by the window will have to climb over the over
Stayed 3 nights in Apr 2025

8/10 Good

Michaylah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Not for me

The room was more of a college dorm style or a sneaky link set up. Not so much a good option for two platonic friends. The pictures made the room seem so spacious. Didn’t like the see through shower either but like I said. It’s a good option if you’re trying to get down and dirty.
Stayed 2 nights in Apr 2025

8/10 Good

Jovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perfect except for the room temperature seemed to be warm and did not cool enough
Stayed 1 night in Apr 2025

2/10 Terrible

Abery

Stayed 2 nights in Apr 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
great experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Andy W.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but smart in every way. Still a pleasurable stay.
Stayed 3 nights in Mar 2025

8/10 Good

Corbin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 4 nights in Apr 2025

8/10 Good

Kristin

Excellent room, small for two people with not a lot of privacy, very quiet! Did not hear other guests. Asked for restaurant recommendations and was given a list of names with addresses - no recommendations & no descriptions. Great location, comfortable bed. Rooftop bar was closed which was disappointing, great location, very friendly, as long as you don’t mind no microwave or refrigerator and if you are traveling alone it’s fantastic!
Stayed 3 nights in Apr 2025

10/10 Excellent

Budget Boss

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place the staff everything amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Colten

Stayed 3 nights in Apr 2025