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citizenM Austin Downtown

4.0 star property

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Photo gallery for citizenM Austin Downtown

Exterior
Point of interest
Property amenity
Outdoor pool
2 bars/lounges, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Gym

Explore the area

Map
617 COLORADO ST, Austin, TX, 78701
  • Sixth Street
    ‪2 min walk‬
  • Paramount Theatre
    ‪3 min walk‬
  • South By Southwest
    ‪3 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

View all photos for Room

Room | Premium bedding, pillowtop beds, in-room safe, desk

Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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Desk, blackout drapes, soundproofing, iron/ironing board

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (1530)
The price is $259
per night
$305 total
includes taxes & fees
Mar 13 - Mar 14
Hyatt House Austin/Downtown

About this property

citizenM Austin Downtown

4-star hotel in Downtown Austin
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Austin Downtown offers 344 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
CitizenM Austin Downtown features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Austin Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - Onsite bar. Open daily.
CloudM - Onsite rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 8:30 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 967 out of 1381 reviews
Rating 8 - Good. 206 out of 1381 reviews
Rating 6 - Okay. 96 out of 1381 reviews
Rating 4 - Poor. 49 out of 1381 reviews
Rating 2 - Terrible. 63 out of 1381 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Bryan

Stayed 3 nights in Nov 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Christin

Traveled with family
Disliked: Staff & service, property conditions & facilities
The property is self serve. The room had broken items we had to repeatedly asked to be fixed. The property has central air between all units allowing Marijuana odor to be leaked in our room four times. Each time the manager was contacted and stated there was nothing they could do. They did admit to smelling the odor. Kitchen odors also came throughout the room from the shared vent. Bed hard and uncomfortable, little privacy in the room. Many issues. Cant recommend.
Stayed 2 nights in Nov 2024

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ana

Stayed 1 night in Nov 2024

10/10 Excellent

Karma Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary design. Small room while very comfortable. Well designed and amenities on point. I wouldn’t stay in this room that I didn’t know VERY well though. Just my opinion.
Stayed 3 nights in Nov 2024

2/10 Terrible

Chad

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely horrible check in experience. Same price as the Hilton up the street. Do not make the mistake of staying here. Nobody wants to check themselves in while an employee looks over their shoulder and verifies their ID what is the point of that ridiculous process? Just check the guest in. The rooms are a joke. The king bed can’t be walked around. Someone has to crawl over the other to get up to use the restroom. Bathrooms are no bigger than an RV from 1996. There is no parking and it requires 2 elevators with no luggage Dollie’s on premises. No one should ever make the mistake I made of booking this hostel disguised as a hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were cool & tech. Bars are nice
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
It’s more modern
Stayed 2 nights in Nov 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

8/10 Good

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small, but it doesn't matter when you're never in it and only use it to sleep in. I loved everything about my stay. I would come back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, cute and chic all in one
This is one of my favorite hotels… Conceptually it’s wonderful because nobody really needs a huge hotel room, especially for little business trips… If you like to have space in your hotel, this is definitely not it however, if you like neat and clean and efficient and comfortable… This hotel is so wonderful! Honestly, the only thing I don’t love is there is no option at all for any complementary coffee… No machine in the room is one thing but then you should at least have complementary drip coffee. That would be my only slight negative feedback.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bethany A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very unique hotel. A lot of modern technology which made the stay really fun. Very artsy and eclectic. Very friendly and helpful staff went above and beyond for us!
Stayed 4 nights in Nov 2024

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was too small for my liking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dan

Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Serban Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 hotel.
Amazing experience and Staff. Super clean hotel, you can control the whole room with an iPad and they have RGB lighting aswell.
Stayed 2 nights in Nov 2024

8/10 Good

Bridget

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
To small
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very artsy. Helpful staff. (The girls on night shift were particularly helpful and accommodating.) The rooms are very small but very clean and modern. It was kind of like tiny houses only tiny hotel living. Comfy bed and pillows. Convenient location for downtown access. If you are a minimalist than this is for you.
Stayed 2 nights in Nov 2024