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Comfort Suites - South Austin

2.5 star property

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Desk, free cribs/infant beds, free WiFi, bed sheets
Lobby
Lobby
Desk, free cribs/infant beds, free WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • Laundry
  • Breakfast included

Explore the area

Map
5001 S IH 35 , Austin, TX, 78744
  • South Congress Avenue
    ‪3 min drive‬
  • St. Edward's University
    ‪3 min drive‬
  • Austin Convention Center
    ‪6 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (216)
The price is $83
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$99 total
includes taxes & fees
Apr 9 - Apr 10
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About this property

Comfort Suites - South Austin

Hotel in Franklin Park
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Suites - South Austin offers 80 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds and desks. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Comfort Suites - South Austin features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers laundry facilities and an elevator. Complimentary self parking is available on site.

Comfort Suites - South Austin is a smoke-free property.

Guests are offered a complimentary local cuisine breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites South Austin Hotel
Comfort Suites South Austin
Comfort Suites Austin Austin
Comfort Suites - South Austin Hotel
Comfort Suites - South Austin Austin
Comfort Suites - South Austin Hotel Austin

Comfort Suites - South Austin Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 534 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elvira

Stayed 1 night in Dec 2024

10/10 Excellent

Estella

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 1 night in Nov 2024

4/10 Poor

John

Stayed 4 nights in Nov 2024

2/10 Terrible

Garrett

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Kourtny

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. The room was dirty, there were spiders under the bed, hair and trash underneath the matress, the walls were digusting, burn holes in the matress cover, and rips in the carpet. We immediately left. I tried to get a refund for our stay and they lied about the entire experience saying things that didn't happen.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Tina

Traveled with family
Liked: Staff & service, amenities
My room had urine stain on the wall, carpet can use a deep cleaning. Bed was very comfortable. Maid forgot to check the microwave. There was a waffle from a previous guest. I was charged a pet fee for a small dog. Expedia stated pet fee for dogs over 15lbs.
Stayed 1 night in Dec 2024

10/10 Excellent

debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel although most of the staff was new and didnt know the area well. Of course I can always use map apps. School next door so felt safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ethan

Stayed 2 nights in Oct 2024

2/10 Terrible

Elijah

Stayed 3 nights in Oct 2024

10/10 Excellent

Jean-Philippe

Stayed 2 nights in Nov 2024

2/10 Terrible

Barbara

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
At check in Cathy was not friendly I was like we were bothering her, she never made eye contact when I asked questions and she was brief. The first room had feces on the floor, the next room was very dirty the couch, carpet, bedskirt all had stains, the toilet was dirty, the lamp shades did not have proper hardware to keep the shades in place, light bulbs missing or burnt out. Room smelled bathroom door knob falling off. Area was not the safest. I only stayed because I purchased my own cleaning products otherwise I would have immediately left, the beds were uncomfortable and worst of all when i got home I had bites on me, checked and it was bed bugs. DO NOT waster your $$ staying here.
Stayed 3 nights in Nov 2024

6/10 Okay

Elva

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Clean and safe
Stayed 1 night in Nov 2024

6/10 Okay

V

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Dog
I stayed two non consecutive nights, the AC on 13th was making noise all night long. I checked in pretty late so I informed the hotel when i woke up for breakfast. The second night the rooms filthy! Dogg hair everywhere, I informed the hotel but it was the only room they had on first floor. I was extremely upset about my experience and i would like some type of compensation. I have proof via video/pictures. The couch and carpet was full of dog hair. I am allergic to dogs!! I was sneezing all night not understanding why till I noticed the dog hair all over the room. I checked in early but i didnt go to the room till 12/1am, so i informed them again as soon as i woke up because it was the only available room on first i they could not change it and i was only a one nighter. Please compensate me, I spoke with Paula as my person of contact for 13th/15th
Stayed 1 night in Nov 2024

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Unclean and bad plumbing
Ok, not the best area and hotel not in great shape. Quite few stains on couch, toilet and shower backed up, but not comfortable. Feasible for one night, close to a lot of good restaurants. Would not likely return.
Stayed 1 night in Nov 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 2 nights in Nov 2024

8/10 Good

Clay

Stayed 1 night in Oct 2024

10/10 Excellent

ABRAHAM

Stayed 6 nights in Oct 2024

4/10 Poor

Ronald

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wouldn't return to this location
The hotel itself is clean and decent. Parking was a little tight for the area and construction. The staff wasn't very friendly no greetings or smiles. The door to my room constanly malfuctioned. The shower and tub connections was not working properly. The breakfeast options were not the best as everything tasted old and dry.
Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
I like free breakfast
Stayed 2 nights in Oct 2024