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Comfort Suites - South Austin

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites - South Austin

Desk, free cribs/infant beds, free WiFi, bed sheets
Desk, free cribs/infant beds, free WiFi, bed sheets
Lobby
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
  • Laundry
  • Breakfast included

Explore the area

Map
5001 S IH 35 , Austin, TX, 78744
  • South Congress Avenue
    3 min drive
  • The Limestone Kitchen Resturant & Lounge
    13 min walk
  • Plaza Saltillo Station
    13 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    11 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $85
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includes taxes & fees
Jan 7 - Jan 8
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About this property

Comfort Suites - South Austin

Hotel in Franklin Park
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Suites - South Austin offers 80 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds and desks. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Comfort Suites - South Austin features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers laundry facilities and an elevator. Complimentary self parking is available on site.

Comfort Suites - South Austin is a smoke-free property.

Guests are offered a complimentary local cuisine breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites South Austin Hotel
Comfort Suites South Austin
Comfort Suites Austin Austin
Comfort Suites - South Austin Hotel
Comfort Suites - South Austin Austin
Comfort Suites - South Austin Hotel Austin

Comfort Suites - South Austin Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 529 out of 985 reviews" "
Rating 8 - Good. 260 out of 985 reviews" "
Rating 6 - Okay. 106 out of 985 reviews" "
Rating 4 - Poor. 44 out of 985 reviews" "
Rating 2 - Terrible. 46 out of 985 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Close to where I was going and nothing bad
Stayed 1 night in Sep 2024

4/10 Poor

Anthony

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Dead Cricket in the bathroom. Baseboards and wall were dirty. Front desk lady was nice but seemed frazzled as it was a lot of traffic due to a UT game
Stayed 1 night in Sep 2024

6/10 Okay

Athena

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Samuel

Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

8/10 Good

Allecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff was friendly. The bed was comfortable but the pillows were flat and very clumpy. The only down side was the free breakfast. It was awful! Powdered eggs were okay but the sausage was nasty and bacon was rubbery and unable to even chew it. Overall, it was enjoyable and I would stay again!
Stayed 4 nights in Aug 2024

6/10 Okay

Danny

Liked: Staff & service
Disliked: Cleanliness
Disappointed for the first time
Someone had thrown up in our room and we didn't realize it until it was too late to move rooms. They needed to clean our carpets much better. For the first time, I was disappointed in our room.
Stayed 1 night in Aug 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I loved the view and the sunset from the room. And I don’t like that housekeeping is only upon request
Stayed 4 nights in Aug 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me
Great place to stay. The place was quiet comfortable and clean.
Stayed 3 nights in Aug 2024

6/10 Okay

Guadalupe

Parking into the hotel was not ideal and limited space in the front.
Stayed 3 nights in Aug 2024

6/10 Okay

shannice

Disliked: Cleanliness, staff & service, amenities
Guy at front desk was rude . Very rude
Stayed 2 nights in Aug 2024

8/10 Good

martin mora

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Good place
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

kipp

Stayed 2 nights in Aug 2024

2/10 Terrible

Brandy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed. Reserved an accessible room, but they did not have any available so I was provided a regular room and that room was covered in dog hair. I asked for housekeeping to come clean and the front desk staff let me know there was no housekeeping working and could give me a different room. The new room was not much better. They were stains in the main hallways on the carpet and it smelled badly. I ultimately requested a refund and they gave me one. After a very long day of travel, I had to go find another hotel. That said, the staff was relatively friendly and tried to be accommodating. However, I would not recommend this hotel to anyone.
Stayed 4 nights in Aug 2024

8/10 Good

Serena

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Rishiyur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service but property needs improvement
The room was clean and comfortable. The staff were efficient and friendly. However, I give this motel an average rating: 1) No USB ports in the room 2) No Business office or designated area. No computer or terminal for guest use. 3) Breakfast offerings were very mediocre: two sugary cereals and rice crispies; no oat meal or healthy offering. 4) No variety in breakfast offering: same old same old every morning. 5) Chairs, cushions and covers in breakfast area were worn out and need replacing. 6) The Comfort Suites in Buda, TX a few miles down the road do not have the negatives I have mentioned.
Stayed 4 nights in Aug 2024

6/10 Okay

RHONDA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and kind. Bed was comfortable. but the property was not clean and dated. Crumbs stayed in front of door and hallways.
Stayed 1 night in Aug 2024

4/10 Poor

Ángie Joanna

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
My Expedia reservation was not honored. I had to pay higher rates for a new reservation. We waited an hour for the hotel and Expedia to communicate. The receptionist was unprofessional and cursed at other people, including the employee in training, in front of me. The rooms were not vacuumed. The bath towels were stained with brown and orange colors. The pool was not clean. They started cleaning it Thursday morning. We checked in Monday.
Stayed 3 nights in Aug 2024

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Very comfortable beds and the rooms are well maintained. Breakfast is ok, they could make stronger coffee, Overall I thought is was a well maintained hotel.
Stayed 3 nights in Jul 2024