DoubleTree by Hilton Austin - University Area

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Austin - University Area

Outdoor pool, sun loungers
Exterior
Theater show
Courtyard
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Pool

Explore the area

Map
1617 Interstate Hwy 35 N, Austin, TX, 78702
  • Moody Center
    ‪7 min walk‬
  • University of Texas at Austin
    ‪9 min walk‬
  • Darrell K. Royal - Texas Memorial Stadium
    ‪12 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

City View King

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

City View Two Queens

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Two Queen Room

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard King Room

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Austin - University Area

4-star hotel in Central East Austin
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Austin - University Area offers 149 accommodations with MP3 docking stations and DVD players. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Austin - University Area features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 4500 square feet (418 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

DoubleTree by Hilton Austin - University Area is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The BISTRO Restaurant - This restaurant serves breakfast, lunch, and dinner.
The Bistro - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 22.75 for adults and USD 22.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro
  • The BISTRO Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,500 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22.75 for adults and USD 22.75 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per stay (rates may vary)
  • Self parking fee: USD 35.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Austin University Area
DoubleTree Hilton University Hotel
DoubleTree Hilton University Hotel Austin Area
DoubleTree University
DoubleTree Hilton Austin University Area Hotel
DoubleTree Hilton University Area Hotel
DoubleTree Hilton University Area
Doubletree Hotel Austin
Doubletree Austin - University Area Hotel Austin
Doubletree University Area
DoubleTree by Hilton Austin - University Area Hotel
DoubleTree by Hilton Austin - University Area Austin
DoubleTree by Hilton Austin - University Area Hotel Austin

DoubleTree by Hilton Austin - University Area Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 506 out of 1001 reviews" "
Rating 8 - Good. 240 out of 1001 reviews" "
Rating 6 - Okay. 119 out of 1001 reviews" "
Rating 4 - Poor. 69 out of 1001 reviews" "
Rating 2 - Terrible. 67 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isabel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Will be back when visiting family in the area!
Stayed 2 nights in Jul 2024

2/10 Terrible

LIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a bad experience during my stay at this hotel. Here are some issues I encountered: 1. **Misleading Information About the Location:** - The hotel displays an image of the UT Tower and suggests it’s an easy walk to the UT campus. In reality, the hotel is about a 20-minute walk away, requiring guests to cross a highway and a bridge. - Despite being advertised as a four-star hotel with a beautiful pool and patio, the pool is very small, there is no patio, just a few outdoor chairs, and only one restaurant with a limited menu. 2. **Unprofessional Service:** - I didn’t receive the exclusive DoubleTree welcome cookie at check-in. - There was a lack of basic hospitality. When I asked the front desk about the patio and other restaurant options, the manager responded that it was our hotel and suggested I ask my agent. (For the record, I always book through Expedia as I am a Platinum member.) - There was no follow-up or feedback when I brought these issues to the hotel first. 3. **Overcharging:** - In addition to the one-night stay charge of about $269 (including tax), there was a $40 fee for on-site public parking, and a bottle of water cost $3. Anyway, this was my stay experience, maybe just case by case.
Stayed 1 night in Oct 2024

10/10 Excellent

Kacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and SIL just gave birth via c-section to their baby who was flown to St. David's NICU and we called to see if they would help w/ adding more pillows to their room & they did. My daughter slept very well all 4 nights. THANK YOU!
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Flower

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn’t like the shower head handle did function properly & did not get full effective
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy magnificent staff
Stayed 1 night in Oct 2024

2/10 Terrible

kevin

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
No valuable to stay compare prices
Stayed 1 night in Oct 2024

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2024

8/10 Good

joyce

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Atheia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Did not like that we had to pay to park.
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

William

Liked: Staff & service, room comfort
Thin walls
Basic hotel by highway, not up to Hilton standard. Walls were thin, neighbors noisy
Stayed 3 nights in Oct 2024

10/10 Excellent

Astrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Stayed 1 night in Sep 2024

4/10 Poor

Susan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel. Service not accommodating. Bar closed at 10pm but bartender was cleaning up at 9:40 and would not serve us. Breakfast outrageously priced and not worth considering there is a Dennys right outside the hotel where you can get a better breakfast for half the price. Consider other options.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was fantastic and 5 star! The other areas around the hotel were a little "downtownish". Again the hotel was fantastic, the diner inside the hotel was excellent, and the room was spacious and comfortable. The Bathroom was clean and remarkable. It was a great stay! I will come back again. Thank you!
Stayed 1 night in Sep 2024

2/10 Terrible

Nelda

Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Liked: Staff & service
Pricing was high. Room was comfortable but you need signage for housekeeping! On the first day, a man walked in on me saying the room showed as unoccupied, and on subsequent days there were loud knocks all down the hall with people yelling HOUSEKEEPING. Also, the sink drain was very slow to drain. I think somebody might have vomited in the sink previously. The staff was really wonderful though
Stayed 2 nights in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
I did not like paying for parking $35 per night seemed excessive. Our room had a stale odor and noises A/C unit I am usually quite easy to please. The toilet was faulty it did not flush without re adjusting the flapper. The taps dripped The odor was the main problem. Other than that the hotel was satisfactory
Stayed 2 nights in Sep 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We stayed for two nights for a concert. We enjoyed our stay and was close to concert venue. We walked to our concert and felt safe walking there and back.
Stayed 2 nights in Sep 2024

10/10 Excellent

AMANDA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is the cost of parking, but that’s Austin! Lovely hotel and staff, would definitely stay again.
Stayed 2 nights in Sep 2024