DoubleTree by Hilton Austin

4.0 star property

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Lobby
Lobby
Breakfast, lunch and dinner served
Outdoor pool
Premium Room, 2 Double Beds | Premium bedding, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
6505 Interstate Highway 35 North, Austin, TX, 78752
  • University of Texas at Austin
    ‪6 min drive‬
  • Moody Center
    ‪7 min drive‬
  • Darrell K. Royal - Texas Memorial Stadium
    ‪7 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds (Allergen Friendly Feather Free)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Allergen Friendly Feather Free)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

1 King Accessible Bathtub Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Double Beds

  • 735 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • 568 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

DoubleTree by Hilton Austin

4-star hotel in St. Johns
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
DoubleTree by Hilton Austin offers 350 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, DoubleTree by Hilton Austin provides a hot tub and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 21 meeting rooms. Event facilities measuring 24000 square feet (2230 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

DoubleTree by Hilton Austin is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon.
Texture Food and Drink - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Texture Food and Drink - This lobby lounge serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (USD 23 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 3 to 20 for adults and USD 3 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Texture Food and Drink
  • Texture Food and Drink

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 21 meeting rooms
  • 24,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 1 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 3.00 to 20 for adults, and USD 3.00 to 20 for children
  • Covered self parking fee: USD 23 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin DoubleTree
Austin DoubleTree Hilton
DoubleTree Austin
DoubleTree Hilton Austin
Hilton DoubleTree Austin
Doubletree Hotel Austin
Doubletree Suites By Hilton - Austin Hotel Austin
DoubleTree Hilton Austin Hotel
Doubletree Austin - University Area Hotel Austin
Doubletree University Area
DoubleTree by Hilton Austin Hotel
DoubleTree by Hilton Austin Austin
DoubleTree by Hilton Austin Hotel Austin

DoubleTree by Hilton Austin Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 561 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was awsome for hotel food, nice having a lounge that stays open for awile too
Stayed 3 nights in Feb 2025

6/10 Okay

Jacob

Disliked: Room comfort

Sleeping was not great

The bed in the room was awful. I was unable to sleep both nights we were there and maybe got three hours of sleep each night and woke up with terrible back pain from the bed. You could feel the springs in the mattress. Hotel was nice and staff was friendly but don’t plan on being able to sleep.
Stayed 2 nights in Feb 2025

2/10 Terrible

Wahid

Stayed 2 nights in Feb 2025

10/10 Excellent

Carolina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Property conditions & facilities
Restaurants with in walking distance
Stayed 1 night in Feb 2025

2/10 Terrible

Mohammed

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Bad reception service. With an altitude
Stayed 1 night in Feb 2025

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Renesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Feb 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Leticia

Liked: Cleanliness
Disliked: Room comfort

Beds not comfortable

Beds were not comfortable, pillows flat, only for 1 set of towels for 2 people, no extra blankets or pillows in room.
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding and very knowledgeable. We enjoyed our stay greatly.
Stayed 1 night in Feb 2025

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor Customer Service

I did not like the customer service. At check-in I waited in line until it was my turn. I was at the counter when another guest behind me walked up that appeared to be a flight attendant. The front desk attendant stop helping me, and begin assisting the other guest (that arrived after me) for a period of 10 minutes I waited for the attendant to return and assist me. I was in line in first, therefore I should have been assisted first. Why did I have to wait for the attendant to assist another guest that arrived after me. Other than this, my stay was ok. The experience at the front desk made me feel as if I was not a paying customer, and the other guest that arrived after me was treat with more value.
Stayed 1 night in Feb 2025

10/10 Excellent

Fanny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Only bad experience with double tree

Asked for a late checkout because my husband and I ran the Austin half marathon and we wanted a few more hours to shower and rest. The young lady checking us in told me that a late checkout wasn’t available, but the lady that was there with her said she would allow it and went to the computer and updated the notes. Turns out the young lady went back into the computer, removed it and added a note that she denied us a late checkout and she didn’t let us know. Thankfully my daughter needed another key because hers wasn’t working or we wouldn’t have known that was removed and would have been charged another night. The young lady that helped us get another key had a nasty attitude, there’s no way neither of them should be working in any kind of customer facing position.
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Feb 2025

10/10 Excellent

Saranya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brittney

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet,clean, convenient location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Stayed 1 night in Feb 2025