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DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Reception
Outdoor pool
Property amenity
Executive lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$93
includes taxes & fees
Dec 27 - Dec 28

Explore the area

View in a map
8901 Business Park Dr, Austin, TX, 78759
  • Place, Regal Gateway
    ‪19 min walk‬
  • Place, Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Place, J. J. Pickle Research Campus
    ‪1 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(37 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

King, Accessible, Bathtub

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King, Junior Suite, 1 King Bed, Non Smoking

King, Junior Suite, 1 King Bed, Non Smoking | Living area | TV, pay movies

King, Junior Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(59 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

1 KING JR SUITE

  • Sleeps 4

Deluxe King Room-Non-Smoking

  • Sleeps 2

2 Double Beds

  • Sleeps 4

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

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About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Austin hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Change of towels is available on request.
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
DoubleTree by Hilton Hotel Austin Northwest Arboretum features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 6500 square feet (604 square meters) include conference space. This Austin hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Austin Northwest Arboretum is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Centre Lounge - Onsite bar.
Overlook Restaurant - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 412 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 99 out of 1003 reviews
Rating 2 - Terrible. 115 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jace

Disliked: Property conditions & facilities
Toilet ran all night, TV was spotty and barely worked, shower took forever to get hot, no continental breakfast. You have to pay for parking but they wont
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Eduardo v pena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Sep 2025

6/10 Okay

Ahmed

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2025

6/10 Okay

Rosie

Disliked: Staff & service
I was annoyed that housekeeping came to knock at 8:30am. The room was not very clean and the staff was not very friendly.
Stayed 1 night in Sep 2025

4/10 Poor

Tyechia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

But hey the staff was nice

Top of the list as the worst stays. First room had a loud constant water pouring sound and loud other noises in the walls. Staff was nice and switched rooms. Second room was better when it came to the noise overall look of the room a 4. The bathroom a 1 and there was bugs running across the floor the next morning when i turn the lights on. All of our food was ruined because the refrigerator wasn't working and the next morning I realized the coffee pot nor hair dryer worked. At that point I just checked out and left that place to continue my trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Deanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shamika

Liked: Cleanliness, amenities
Its great
Stayed 1 night in Sep 2025

2/10 Terrible

Jacob

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 3 nights in Aug 2025

10/10 Excellent

Dayron

Stayed 1 night in Sep 2025

4/10 Poor

Ian

Disliked: Property conditions & facilities, room comfort

If you want to settle - stay here or keep looking

Odd place. You have to pay to park in a surface lot at a hotel that isn’t close to downtown. Why pay $15 to park in a lot that is 1/4 full? No coffee pot in the room - that’s circa 1982. Minimum expectation is coffee in the room. And don’t go ask the lobby. They said that when they are out of coffee in the morning. They don’t make more. Oh and no small fridge in the room. Expect so much more of a doubletree.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Amenities
Clean room. Friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Jniyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Wouldn't do it again!

There were fake eye lashes and hair on the night stand. Therw was a nicotine wrapper on the counter near the tv. The remote had a hardened white substance in that had to be removed before use. The phone did not work. The desk was also stained and dirty. The beds appeared to be clean, and because I was extremely tired, I didn't request a full refund. Not to mention I minght not have been able to find another room, and I didn't want the hassle. Extremely disappointed. I forgot to mention I also had to pay for parking!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great
Stayed 2 nights in Aug 2025

2/10 Terrible

Malachi

Stayed 1 night in Aug 2025

10/10 Excellent

Gage

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

6/10 Okay

siby

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Pay for parking middle of nothing
Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Recently remolded common area and it
Stayed 1 night in Aug 2025

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Emma in restaurants and front desk staf Alex and Celia who i met were so wonderful and made my stay pleasant! I will return to this location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025