8/10 Good
Karen
Business traveler
Sep 30, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself was clean and well maintained, within walking distance of the capitol and UT.
The fitness facility is small but was clean and functional. Before you get on the Peloton be sure it's live - despite being connected to the WiFi network it wasn't activated.
Every day, I received a text message from the front desk asking if I were enjoying my stay and if there were anything else they could do for me. Every. Day.
Parking is NON-EXISTENT unless you pay the ridiculous fee of $57/day for their onsite valet. They work almost only with an app and begin hounding you for full payment immediately after they've taken your car, regardless of how far away your checkout date is. When you want your car, you can only request it immediately, you can't put in a request at 8 am that says you'd like your car at 9:30. AND they text you asking for tips.
The daily valet rate is consistent with other hotels in the area but it's excessive.
Karen
Stayed 2 nights in Sep 2024