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Embassy Suites by Hilton Austin Arboretum

3.5 star property

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Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Lobby
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking available
  • Hot Tub

Explore the area

Map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪14 min walk‬
  • J. J. Pickle Research Campus
    ‪15 min walk‬
  • Q2 Stadium
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 487 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (2 Rooms)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Suite, 1 King Bed (2 Rooms)

  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Corner

  • 572 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (2 Rooms)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Suite, 2 Double Beds (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Allergy Friendly (Pure)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (2 Rooms)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed (2 Rooms)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Minibar

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Corner (Bathtub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

  • 572 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Suite, 1 King Bed, Corner

  • 572 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (2 Rooms)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Double Beds (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby

Embassy Suites by Hilton Austin Central

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1172)
$126 nightly
The price is $126 total
includes taxes & fees
Embassy Suites by Hilton Austin Central

About this property

Embassy Suites by Hilton Austin Arboretum

3.5-star hotel in Gateway
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a hot tub, and self parking. Private bathrooms are not ensuite.
Embassy Suites by Hilton Austin Arboretum offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Embassy Suites by Hilton Austin Arboretum provides a hot tub and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 1959 square feet (182 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and express check-in. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Austin Arboretum has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
DJs American Grill - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 21 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • DJs American Grill

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 21 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 131 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ebonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

James and Lawanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Richard

Stayed 1 night in Feb 2025

6/10 Okay

Ryan

Stayed 2 nights in Feb 2025

8/10 Good

Slayton

Liked: Cleanliness, staff & service, property conditions & facilities
Be aware, they charge $20 a day for parking... in their own massive parking lot.
Stayed 3 nights in Feb 2025

6/10 Okay

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall good hotel, but it seems old and tired compared to other Embassy Suites we have stayed in. I may have missed it in the details, but I was surprised to have to pay for parking. Will probably pick a different hotel next time we are in Austin.
Stayed 3 nights in Feb 2025

4/10 Poor

Brandie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kenneth

Stayed 2 nights in Feb 2025

10/10 Excellent

Adan

Stayed 1 night in Dec 2024

10/10 Excellent

Ethan

Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Guillermo

Stayed 3 nights in Dec 2024

10/10 Excellent

Shelley

Traveled with family
Liked: Amenities
Great place
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, hotel was well maintained. The pool needed to be cleaned.
Stayed 2 nights in Dec 2024

6/10 Okay

Yahaira

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mold in ceiling of pool. Missing roof squares. Gym was stuffy, did not feel fresh. Not enough towels in the pool area. Pool restroom light doesn't work, condensation drips off the restroom roof. Breakfast buffet food got put away 30 minutes before the closing time. 40 mins before no more waffle mix was made. Bar tender was great, good conversation, fast service. Happy hour food is gold fish, chex mix, chips and non spicy can salsa. Only two well drinks or beer. Breakfast tasted good, chef could use a second person to help him do order. Buser lady was super nice and quick. Front desk, custodial and maintenance were super nice.
Stayed 1 night in Dec 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities
I chose this hotel for the disability shower for my husband who uses a wheelchair. The staff members were super helpful. Jordan helped me check in and pay for my parking. The other staff members were great, too. I did not like paying for parking. The parking info should be clear before a guest submits an online reservation. The microwave in the disability room could be higher, perhaps on the counter.
Stayed 5 nights in Dec 2024

6/10 Okay

Antony Gnana Prakash, MCKINNEY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The complementary Happy time was till 7:00 pm however all the snacks were done by 6:00 and no refills were provided😦
Stayed 1 night in Dec 2024

10/10 Excellent

Jitendra

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great. Although the hotels.com listing showed free parking, parking is actually $15/day. Room smelled like mildew and the bathroom wallpaper was peeling. Also pool area was in poor condition with rust and mildew smell and i think the pool chemicals were not quite right as the water was very cloudy. That was dissapointing because thw indoor pool was the reason we chose this hotel over others in the area.
Stayed 1 night in Dec 2024

2/10 Terrible

Tarsha

Stayed 2 nights in Nov 2024

10/10 Excellent

Ron, Keller

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised there was a parking fee now. Usually when you stay in the Arboretum area you can avoid that versus staying downtown. Other than that the busser at breakfast this morning was so friendly and upbeat! She deserves 5 stars!
Stayed 1 night in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alvaro

Stayed 1 night in Oct 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024