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Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property

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Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Bar (on property)
Lobby
Lobby lounge
Lobby
Lobby

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
300 S Congress Ave, Austin, TX, 78704
  • South Congress Avenue
    ‪1 min walk‬
  • Austin Convention Center
    ‪13 min walk‬
  • University of Texas at Austin
    ‪3 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

TV, pay movies

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(39 reviews)
  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 1076 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite, 2 Bedrooms, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Peloton Bike)

  • 490 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(14 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Bedroom, Non Smoking

  • 323 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(53 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 560 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (1931)
$153 nightly
The price was $179
The price is $153 total
includes taxes & fees
Hyatt House Austin/Downtown

About this property

Embassy Suites by Hilton Austin Downtown South Congress

3.5-star hotel in Downtown Austin
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Weekday breakfast is free. Other amenities include a bar/lounge, a snack bar/deli, and WiFi in public areas.
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Austin Downtown South Congress features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is available for a surcharge.

Event facilities measuring 3030 square feet (281 square meters) include conference space. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Embassy Suites by Hilton Austin Downtown South Congress is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
SoCo Bar and Bites - This bar serves dinner only.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SoCo Bar and Bites

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,030 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 477 out of 1012 reviews
Rating 8 - Good. 235 out of 1012 reviews
Rating 6 - Okay. 152 out of 1012 reviews
Rating 4 - Poor. 73 out of 1012 reviews
Rating 2 - Terrible. 75 out of 1012 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Winnetka

Stayed 2 nights in Mar 2025

10/10 Excellent

Suzette

Stayed 4 nights in Mar 2025

8/10 Good

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was good except the elevators.
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

It was great front desk was very professional and friendly and the bartenders were great thank you
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our room ceiling and shower ceiling had a lot of water damage and was chipping away. The room smelled like an old moist basement. Only one of the 3 elevators were operating and lines were usually long. Breakfast was good and the omelette station was delicious.
Stayed 2 nights in Apr 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, room comfort

Needs a retrofit!!!

The location was amazing for walking to downtown right at the foot of the Congress street bridge. Never need to use an Uber. But unfortunately this place is falling apart :( Upon our arrival, the room we were staying in had NO air conditioning!!! The atrium was 10 degrees cooler. Don the engineer went above and beyond to remedy the situation. Also, only 1 out of 3 elevators was working, and apparently that had been an issue for 2 months. We always try to stay in Embassy Suites wherever we go, but this particular location is currently in the worst shape of any we have ever stayed at. Hopefully this will be fixed before we return to Austin?
Stayed 3 nights in Apr 2025

6/10 Okay

Tygen

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Darrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to downtown Capital & 6th Street bars restaurants oh can’t forget congress bridge aka bay bridge…lol
Stayed 2 nights in Apr 2025

6/10 Okay

Devan

Disliked: Property conditions & facilities, room comfort

Find a different place to stay.

Honestly, this hotel cost way more than it is worth. Outdated rooms, lobby and pool. They only had 1 working elevator while I was there and the stairs were difficult to locate. Pool was freezing cold. Drink choices in the bar were terrible, stunningly terrible. Super disappointed in this hotel.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kyla

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
did not stay, received a refund because they overbooked and didn’t have my room available for me. they tried to give me a studio with no lights working. terrible, will never book again.
Stayed 2 nights in Apr 2025

6/10 Okay

Flutura

Disliked: Property conditions & facilities
Great location and walking distance from many different restaurants downtown as well as the trail along the river. Unfortunately only 1 elevator was available the entire evening which made for crowded and long wait times to use elevator. As well as the lock on our door wasn’t working so our items were not secure in the hotel room if we weren’t in it. This made us very uncomfortable and they said they would fix it after our complaint and they didn’t. And didn’t offer us a new room which was a disappointment.
Stayed 3 nights in Apr 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celebration of a wedding anniversary
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to congress bridge and lake activity. Super friendly staff. Free breakfast was great with attentive staff. Nice bar area and comfy common areas for relaxing
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful but only one elevator was working. The breakfast was great each day and location was perfect!
Stayed 3 nights in Apr 2025

4/10 Poor

NICHOLAS

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
elevator did not work, furniture in our rooom was old.
Stayed 3 nights in Apr 2025

10/10 Excellent

Wendie

Stayed 1 night in Apr 2025

4/10 Poor

Ford

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was shocked there are no cameras in the driveway. Someone smashed my car while I was checking in and hopefully that will be resolved. Our room smelled like urine and the curtains were torn. Dismal lighting. There was a homeless guy who said he lived in the hotel and told us he had a gun. My companion saw him riding the elevators at 5am while no one was at the desk. This place is well located, but overall a very bad experience. Hate to say it, but it's probably a tear town, what a shame. The bartenders were all very nice. Only one elevator operable. typically a 10 minute wait to go up or down. Would never return. I'm surprised Hilton doesn't have the funds to at least protect themselves with cameras, let alone their guests. Nice towels.
Stayed 3 nights in Apr 2025

8/10 Good

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be aware!

Great stay! Just be careful with hotel parking. I was told they would charge our card for parking but I was not told until following day that I was supposed to swipe my room card for parking and not get a ticket. If you get that ticket they are hesitant on giving you that $48 parking fee back since they don’t own it. That would have been awful if they didn’t credit my card cuz I sure did not want to pay twice! The happy hour and breakfast are both awesome tho! We got our monies worth with that additional benefit.
Stayed 1 night in Apr 2025

8/10 Good

Asia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel but for the price we pay they should include parking. At $48 a day we had to park elsewhere & walk back to the hotel everyday.
Stayed 4 nights in Apr 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, no valet service, older hotel but rooms have been upgraded. Parking is extra cost and a block away.
Stayed 1 night in Apr 2025

8/10 Good

Sam

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location from downtown, far enough away to not being around busy downtown areas but not to far to not be apart of it. Close to shops and centers and restaurants all in walking distance. I just wish parking wasnt so expensive prefer free parking for a place i am actually staying but give a discount we are staying there.
Stayed 2 nights in Apr 2025

2/10 Terrible

Linda

Honest or dishonest

I left my iphone in my room, left to my event , checkout. Called they said it's not there & my location says it is.
Stayed 1 night in Mar 2025