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Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Business center
Lobby
Terrace/patio
Lobby lounge
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
300 S Congress Ave, Austin, TX, 78704
  • South Congress Avenue
    1 min walk
  • Lady Bird Lake
    5 min walk
  • Palmer Events Center
    11 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    17 min drive

Room options

View all photos for Premium Suite, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

TV, pay movies

Suite, 2 Queen Beds, Non Smoking

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 1076 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite, 2 Bedrooms, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Smoking

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Peloton Bike)

  • 490 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, City View

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Bedroom, Non Smoking

  • 323 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 1 King Bed

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 560 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Austin Downtown South Congress

3.5-star hotel in Downtown Austin
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Weekday breakfast is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Austin Downtown South Congress features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is available for a surcharge.

This 3.5-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 2330 square feet (216 square meters) include conference space. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Embassy Suites by Hilton Austin Downtown South Congress is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
SoCo Bar and Bites - This bar serves dinner only.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SoCo Bar and Bites

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,330 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 469 out of 1001 reviews" "
Rating 8 - Good. 231 out of 1001 reviews" "
Rating 6 - Okay. 158 out of 1001 reviews" "
Rating 4 - Poor. 69 out of 1001 reviews" "
Rating 2 - Terrible. 74 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Alexis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst customer service I have ever experienced
Stayed 2 nights in Sep 2024

10/10 Excellent

Brook

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, very comfortable only suggestion would be more channel choices
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very safe, nice, clean and the breakfast was excellent. The parking elevator did have a problem going to 4th floor and had to use stairway.
Stayed 1 night in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent condition & staff.
Stayed 2 nights in Jun 2024

2/10 Terrible

Nathaniel, San Antonio

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was pleasant with nice perks- a lovely breakfast with plenty of variety and free drinks during HH. The rooms could use updating but they were quiet and spacious.
Stayed 4 nights in Sep 2024

6/10 Okay

Derek

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator sucked couch was nasty bathroom was small
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Clean
Stayed 2 nights in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Melo

Stayed 2 nights in Sep 2024

6/10 Okay

Orlando

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The elevator in the parking garage didn't work correctly! Also, The ice making machine was located out side my front door. Looks like they were doing repairs?? It was the first this I saw when entering my room. It was there for both days of my visit. I also had lamps in the room that were not able to turn on??
Stayed 2 nights in Sep 2024

10/10 Excellent

Brook

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Shawn

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The staff was rude and for the cost, it was very disappointing. I was always under the impression the Embassy Suites was on par with other Hilton brands or Marriot. It was closer to a motel 6 type of hotel. Considering the price was comparable to the Marriot and Hyatt in town, this was a very poor choice on our part.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice! Breakfast was good and the bartenders were great!!
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was outstanding!
Stayed 3 nights in Sep 2024

6/10 Okay

Sergio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is our third time staying at the same property with my family. The hotel is well located however, it definitely needs upkeep. The couch in the room and the cabinets have excessive wear on it and there is a musky smell. There were several dead crickets in our room and throughout the property. The garage, cost $50 a night and the elevators are broken and the stairwell smells of urine. The location is excellent, very convenient to get in and out of the city quickly but, it definitely needs upkeep.
Stayed 2 nights in Sep 2024

10/10 Excellent

Itssel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

JOHN

Disliked: Cleanliness, property conditions & facilities
Enjoyed the convenience of breakfast and happy hour on the property. Hated the cricket invasion (I killed seven in the room myself.) Maid service was only available upon request. Return air vent in the bathroom was hanging off the ceiling. This was not the Embassy Suites I remember.
Stayed 4 nights in Sep 2024

6/10 Okay

codzella

Traveled with group
Disliked: Property conditions & facilities
The room was not properly prepared. I asked for extra blankets and pillows and had to call multiple times, hours apart. I was definitely disappointed!
Stayed 1 night in Aug 2024

8/10 Good

Marcus J

Stayed 1 night in Aug 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024

4/10 Poor

Robert

Disliked: Cleanliness
Stayed 2 nights in Sep 2024