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Extended Stay America Suites Austin Downtown Town Lake

2.5 star property

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Photo gallery for Extended Stay America Suites Austin Downtown Town Lake

Studio | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Full-size fridge, microwave, stovetop, coffee/tea maker
Studio | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Lobby
Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Air conditioning
  • Kitchen

Explore the area

Map
507 S. First St., Austin, TX, 78704
  • South Congress Avenue
    ‪5 min walk‬
  • Palmer Events Center
    ‪8 min walk‬
  • Lady Bird Lake
    ‪9 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Feb 20 - Feb 21
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About this property

Extended Stay America Suites Austin Downtown Town Lake

Hotel in South Congress
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request.
Extended Stay America Suites Austin Downtown Town Lake offers 130 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Extended Stay America Suites Austin Downtown Town Lake features barbecue grills, a vending machine, and a picnic area. Public areas are equipped with complimentary wireless Internet access. This Austin hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Complimentary self parking is available on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1998

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Austin Downtown Town Lake
Extended Stay America Hotel Austin Downtown Town Lake
Extended Stay America Austin Downtown Town Lake Hotel
Extended Stay America Austin Downtown Town Lake
Hotel Extended Stay America Austin - Downtown - Town Lake Austin
Austin Extended Stay America Austin - Downtown - Town Lake Hotel
Hotel Extended Stay America Austin - Downtown - Town Lake
Extended Stay America Austin - Downtown - Town Lake Austin
Extended Stay America Hotel
Extended Stay America
Extended Stay America Austin Downtown Town Lake
Extended Stay America Suites Austin Downtown Town Lake Hotel
Extended Stay America Suites Austin Downtown Town Lake Austin

Extended Stay America Suites Austin Downtown Town Lake Reviews

Reviews

6.8
Rating 10 - Excellent. 270 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 177 out of 1001 reviews
Rating 4 - Poor. 137 out of 1001 reviews
Rating 2 - Terrible. 152 out of 1001 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

CHRISTIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Caring, peaceful quiet, flexible clean.. My. Favorite...Extended. Stay, thus. Far... Thank. You. So. Much....
Stayed 3 nights in Nov 2024

4/10 Poor

Paul, San Antonio

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room seemed unprepared for visitors. Burnt out light fixtures, dirty floors, dirty bathroom. Toilet paper not restocked in the room. Location was perfect. Everything that we needed was within walking distance. We used to stay here for ACL fest. This was our first visit to this hotel in a couple of years and very disappointing.
Stayed 3 nights in Nov 2024

10/10 Excellent

Graham

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 11 nights in Oct 2024

2/10 Terrible

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Joel, Eagle River

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was pathetic plastic single use utensils and serving packets only fresh fruit were black bananas Amerika is obese and unhealthy because of this type of poisonous foods Otherwise hotel is ok except for vending machines that have nothing but expensive water
Stayed 1 night in Oct 2024

4/10 Poor

Jacob

Stayed 1 night in Oct 2024

8/10 Good

Joshua

Liked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Jesse

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kevin, Austin

Liked: Cleanliness, staff & service
Great desk staff, I should’ve known better to book downtown on a Friday night.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

The hotel had a certain smell, almost of that mold, the bathroom tub was not as clean as it needed to be, on the last night of my stay the smoke alarm in my room began to beep due to low battery.
Stayed 4 nights in Oct 2024

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Sophie

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Property is run down and smelly. Great location is the only redeeming feature.
Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Olivia

Stayed 2 nights in Sep 2024

10/10 Excellent

Lorena, Los Angeles

Stayed 1 night in Sep 2024

2/10 Terrible

Marcos

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
There were roaches in my room. Disgusting don’t stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Wei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is reachable with direct bus from airport, close to the big park, close to river, in a retreat like quite area, downtown is a short walk across the bridge. Room was nice, clean, good size, very comfortable bed. Staffs were super nice, allowed me to leave luggage and WiFi before check in and a late check out due to some things i was dealing with, helpfulto get change, give snack bar after breakfastwaa closed. Has a guest lounge, which not every extended stay has, plus the signature kitchennet definitely one of the best budget accomondation in town. It was a wonderful stay and thanks to the awesome staffs.
Stayed 1 night in Sep 2024

10/10 Excellent

Whakapaingia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly staff
Stayed 3 nights in Sep 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good for one night
Stayed 1 night in Sep 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to city
Self contained room was very clean and spacious. Quiet area and lots of parking. Staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

LORINDA

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs an update
The hotel is very old and run down. The lobby and hallways smelled really bad. I held my breath getting to my room. Luckily the room did not smell. the interior of the room is very dated and beat up, including the bathroom. I will say the bed seemed okay. I try to spend as little as time as possible in the room. Luckily it was just a 2 night stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Aaron

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole environment felt unsafe for downtown Austin. I left 3 hours after I checked in to find another hotel. The facilities are old and worn. There is an unusual amount of security in the lobby. THe rooms are shotty. Bed was terrible. Pillows awful.
Stayed 2 nights in Sep 2024

6/10 Okay

Paul

Business traveler
Disliked: Property conditions & facilities
Go down the road
The building requires renovation. Bath towels are worn and need replacing. The bathtub is dirty and the shower curtain does not cover the tub. Water from the shower drains to the floor. No coffee was available in the morning. Grab-and-go muffins are outdated. No p[lated or utensils in the kitchen.
Stayed 1 night in Sep 2024

2/10 Terrible

Gadshill

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property unkept
Stayed 2 nights in Sep 2024