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Extended Stay America Suites Austin North Central

2.5 star property

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Photo gallery for Extended Stay America Suites Austin North Central

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Fridge, microwave, stovetop, coffee/tea maker
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

5.2 out of 10

Popular amenities

  • Kitchen
  • Breakfast included
  • Pet friendly
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
8221 N I 35, Austin, TX, 78753
  • Q2 Stadium
    ‪7 min drive‬
  • University of Texas at Austin
    ‪8 min drive‬
  • Moody Center
    ‪9 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (2 Full Beds)

Suite, 1 Bedroom, Non Smoking (2 Full Beds) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Non Smoking (2 Full Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is $87 total
includes taxes & fees
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About this property

Extended Stay America Suites Austin North Central

Hotel in Heritage Hills
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and conference space. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Housekeeping is available on request.
Extended Stay America Suites Austin North Central offers 118 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Extended Stay America Suites Austin North Central is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Austin North Central
Extended Stay America Hotel Austin North Central
Extended Stay America Austin North Central Hotel
Austin Extended Stay
Extended Stay Austin
Extended Stay America Austin North Central
Extended Stay America Suites Austin North Central Hotel
Extended Stay America Suites Austin North Central Austin
Extended Stay America Suites Austin North Central Hotel Austin

Extended Stay America Suites Austin North Central Reviews

Reviews

5.2
Rating 10 - Excellent. 166 out of 1002 reviews
Rating 8 - Good. 130 out of 1002 reviews
Rating 6 - Okay. 135 out of 1002 reviews
Rating 4 - Poor. 195 out of 1002 reviews
Rating 2 - Terrible. 375 out of 1002 reviews

5.0/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Kareem Ahmad, Plainfield

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is rundown filthy and full of roaches. Room was dirty and roaches running around. Staff listened to us and gave us another room. We didn’t stay much in it since we were outside all day. Terrible experience
Stayed 4 nights in Feb 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities
I did not actually end up staying at this hotel. It was dirty, there were black splotches on the sheets consistent with bed bugs(and no mattress cover). I opted to find a different hotel. When I asked about a refund they said I have to get it through Expedia and I could not find a resource on Expedia to get me a refund. Overall, I'm sad to be out the money I spent to reserve a room.
Stayed 1 night in Feb 2025

10/10 Excellent

Bridgette

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not safe or clean!!

Do not book this hotel! The rooms are filthy. There were huge stains on the floor and the comforters. The window to the room was cracked. There were bugs in the room. There was a picture frame in the bathroom that had been broken and there was glass sticking out of it. I did not stay And ended up booking another hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Nickie

Disliked: Cleanliness, staff & service, property conditions & facilities
I Was not happy about the condition of the room The tub appeared to look dirty and the carpet was not vacuum or clean.I wanted to changec rooms the instant i got in that one but none was available. Was not happy at all.
Stayed 1 night in Feb 2025

10/10 Excellent

Roxanna

Stayed 1 night in Feb 2025

10/10 Excellent

Roxanna

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

The first room was filthy and missing pieces of furniture. The refrigerator looked like someone had beaten it with a hammer and the shelves inside were broken. There were bugs and an inch of dust on the fridge. The bathroom was disgusting. The second room was dirty but at least it had all the furniture. The fridge was also beaten with a hammer. They didn’t have another room so I was stuck. The bath tub had a dirty ring, the sink was dirty, there were holes in the wall and the toilet wasn’t flushed and smelled bad. When I tried to flush I discovered it was broken. The guy at the desk tried to call maintenance but no answer. He did come fix it himself and I was about to pee myself before it got fixed. that’s when I discovered there was no toilet paper. I tried to talk to the manager the next morning and he didn’t care. I asked him to go look at the rooms with me so he could see but he wasn’t interested. He told me it wasn’t his fault because they had just taken over the property. Not acceptable!
Stayed 1 night in Jan 2025

2/10 Terrible

Maher

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Condemn this Place

Filthy rooms, broken furniture, unsanitary bathrooms.
Stayed 2 nights in Oct 2024

8/10 Good

Javier

Stayed 1 night in Nov 2024

4/10 Poor

Miguel

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Not well kept, a lot of messes in the bathroom, hallway.
Stayed 2 nights in Nov 2024

6/10 Okay

Elijah

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Justin

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Room and bathroom were fairly clean, everything was well used or had some damage but was mostly clean. The bed sheets had not been changed, evidenced by the hair left behind on the sheets. The pricepoint was reflected by the quality and it was the only reason I didnt demand a refund.
Stayed 3 nights in Nov 2024

2/10 Terrible

Sergio, Killeen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is definitely a rat trap, dirty, neglected, without lighting and they even crashed my car in their parking lot, I really do them a huge favor by leaving this review and not falling into this supposed suit
Stayed 1 night in Nov 2024

2/10 Terrible

Lou

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and tub was nasty and furniture was dirty and old. Hallways dirty and dark with bad odor lots of mess Very ghetto with lots of people hanging around outside Amy
Stayed 1 night in Nov 2024

2/10 Terrible

Rio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
The employees that work there are so cute and adorable and sweet and helped me with all my needs when booking
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed had bedbugs. Roaches everywhere. Overall had a terrible feel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities
Trash still in the room, broken lights, broken faucet, cabinets were damaged, sofa bed had not been cleaned, the entire place smelled like smoke and lots of cockroaches.
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Stayed 1 night in Oct 2024

4/10 Poor

Mickey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Maintenance and housekeeping could be improved quite significantly.
Stayed 1 night in Sep 2024

2/10 Terrible

Jared

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place and the room stunk. There was also holes in the ceilings and in the walls. Roach traps on the ground and toilet paper stuffed in smaller holes in the room.
Stayed 1 night in Oct 2024

2/10 Terrible

Antonio

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
👎
Stayed 2 nights in Oct 2024

2/10 Terrible

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024