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Extended Stay America Select Suites - Austin - Northwest - Research Park

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Select Suites - Austin - Northwest - Research Park

Lobby
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
12424 Research Blvd, Austin, TX, 78759
  • Main Event Entertainment
    4 min drive
  • Arboretum at Great Hills Mall
    4 min drive
  • Apple Inc.
    5 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    23 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Studio 6 Austin, TX - Northwest

Pet friendly
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (501)
The price is $63
per night
$76 total
includes taxes & fees
Jan 7 - Jan 8
Studio 6 Austin, TX - Northwest

About this property

Extended Stay America Select Suites - Austin - Northwest - Research Park

Austin hotel with in-room kitchens
A fitness center, a meeting room, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, barbecue grills, and a TV in a common area are onsite. Housekeeping is available on request.
Extended Stay America Select Suites - Austin - Northwest - Research Park offers 120 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Extended Stay America Select Suites - Austin - Northwest - Research Park features a fitness center, barbecue grills, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This Austin hotel also offers laundry facilities, express check-out, and a front-desk safe. Complimentary self parking is available on site.

Extended Stay America Select Suites - Austin - Northwest - Research Park is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Austin Northwest Research Park
Extended Stay America Hotel Austin Northwest Research Park
Extended Stay America Austin Northwest Research Park Hotel
Extended Stay America Austin Northwest Research Park
Hotel Extended Stay America Austin - Northwest - Research Park
Extended Stay America Austin - Northwest - Research Park Austin
Extended Stay America Hotel
Extended Stay America
Extended Stay America Austin Northwest Research Park
Extended Stay America Suites Austin Northwest Research Park

Extended Stay America Select Suites - Austin - Northwest - Research Park Reviews

Reviews

5.0
Rating 10 - Excellent. 123 out of 959 reviews" "
Rating 8 - Good. 140 out of 959 reviews" "
Rating 6 - Okay. 146 out of 959 reviews" "
Rating 4 - Poor. 194 out of 959 reviews" "
Rating 2 - Terrible. 356 out of 959 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Valarie

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst I ever experienced
Please remove this property from your selection. It was very dirty, and smelled really bad. There were fleas crawling on my legs in the lobby, the bedding, mattress were stained soiled, the pillowcases had blood stains as if someone got bit by bedbugs, there were dead roaches on the room floor. I did not stay there i asked for a refund and found a found a different hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were disgusting. The TVs weren’t working due to holes in the TV. The bathrooms were a mess completely neglected. There were bugs crawling around the furniture was so worn down and ragged.
Stayed 1 night in Sep 2024

6/10 Okay

Janel

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures and the hotel description you see in the Hotels.com profile aren't accurate! There is no pool. (it's been filled in with concrete).The "breakfast included" is offered sporadically. Their excuse was always ... "Out of supplies and awaiting delivery". Roaches galore! And the constant odor emminating through the halls. Used condoms and hypodermic syringes strewn about in the parking lot. People living in their cars. Staff is confrontational and very put out with any requests. The pics of the rooms are totally misleading also. Bed had no mattress pad/cover. Just bed then fitted sheet. Curtains were stained, smelly and had holes in the lining. Refrigerator not working properly. Lost $100 in perishable groceries and they didn't even apologize. Only one small bag cart with deflated and thrashed wheels which was never accessible. Noisy and dusty highway/frontage road construction right outside the property. CapMetro bus terminal immediately adjacent to the property. Was hit up for money in the parking lot by an abundant number of homeless people almost every day there. Lil curly Pubic hairs embedded in the stained and course towels. Shame on Extended Stay America for failing to provide a safe, clean and hospitable property. And shame on Hotels.com for not doing a better job in vetting the properties they endorse on their site by ensuring the pics, details are current and accurate.
Stayed 7 nights in Aug 2024

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities
Brittney the manager is completely unprofessional and rude. Rooms didn’t have clean linens and pull out sofas were horrible shape with nasty stains.
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Stayed 1 night in Aug 2024

8/10 Good

Tracy

Price and convenience
Stayed 3 nights in Aug 2024

2/10 Terrible

Joseph

Business traveler
Disliked: Cleanliness, property conditions & facilities
Disgusting room, door locks did not work properly, entire room and towels smelled of smoke. Roaches in bathroom. By far the worst hotel I have ever stayed in.
Stayed 2 nights in Aug 2024

2/10 Terrible

Rohit

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on a business visit and booked this place. Toilet was dirty with no regular house keeping. Even on request they didnt cleaned the toilet. Rooms did not had enough lights and even after asking for a lamp it was not provided. Kitchen didint had even a single spoon or a cup. I found that the fridge was not clean either as someone's food (stale food) was lying in the fridge when I checked in. No soap in bathrooms. Switches in room either didnt worked or were broken. Corridors were filled with smell of smoke and I felt very unsafe. Horrific stay!!!
Stayed 2 nights in Jul 2024

6/10 Okay

Janel

Liked: Room comfort
Disliked: Cleanliness
Stayed 7 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusted
Cockroaches everywhere. Never stay here.
Stayed 1 night in Jul 2024

4/10 Poor

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Bhavneet, Burlingame

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff did not let me check in until 3am, since the system was getting an upgrade.
Stayed 1 night in Jun 2024

2/10 Terrible

Threabee

Disliked: Cleanliness, property conditions & facilities
Bugs everywhere
Stayed 1 night in Jun 2024

10/10 Excellent

Cash

Stayed 1 night in Apr 2024

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 4 nights in May 2024

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe Hotel
I checked in a little after 2 p.m. The foyer was empty & lacked a"Welcome" vibe to it. I sure as heck hope they are having renovations but there was signs of an upkeep. I had to use the main phone to call for assistance as no one at front desk The young man came out of office area within 2 minutes. I left after checking in as no time to go deposit my bag I came back with my Daughter after 9 p.m. We parked in the back parking lot. As we were retrieving my bag, my Daughter & I noticed trash outside the back door spread out. We went in and walking thru hallway of 140 rooms. I immediately smelled smoke that was not the legal kind. We kept walking thru till we found my hallway that lead to my room. My Daughter told me "This is not safe for you. You are not staying here ". We went up to front desk & cancelled my room. The young man said we could call his Manager but only card available was the Assistant General Manager.
Stayed 1 night in May 2024

2/10 Terrible

Sarbeswar, NEWARK

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken furniture Bad facility Cockroaches Smelly rooms
Stayed 1 night in May 2024

2/10 Terrible

Deedra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nasty! No staff was avaiable to check in. Animals without leashes...not good at all. Felt very unsafe!
Stayed 1 night in May 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

joey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disgusting
roach infested, ants all over the furniture, bug parts stuck in towels and blankets, stunk like and old burnt out building, everything was dirty like they didn't have housekeeping.
Stayed 2 nights in Apr 2024

2/10 Terrible

Cleber

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally careless hotel. Dirty carpet on the halls. It smells smoke and cigarette. There were leaks in the shower faucets. No curtains in the shower box, the bathroom floor gets flooded. There are bad bugs in the rooms. Little cockroaches gets from the back of the cabinets. Guests throw trash in the corridors and make loud noise during the night. No security on duty. The guests sweep all muffins and fruit bars early in the breakfast time and the management don’t refill them. Extremely poorly managed!! Terrible experience
Stayed 4 nights in Apr 2024

2/10 Terrible

Yvonne

Traveled with family
Disliked: Staff & service
Once we arrived we were told that they didn’t have any rooms due a plumbing issue but I was still charged for the room
Stayed 2 nights in Apr 2024

2/10 Terrible

Connor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024