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Extended Stay America Suites Austin Southwest

2.5 star property

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Photo gallery for Extended Stay America Suites Austin Southwest

Exterior
Lobby
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Full-size fridge, microwave, stovetop, coffee/tea maker
Restaurant

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
5100 W Highway 290, Austin, TX, 78735
  • Zilker Park
    ‪5 min drive‬
  • Barton Springs Pool
    ‪7 min drive‬
  • Sixth Street
    ‪9 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Austin Southwest

Hotel in Oak Hill
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Austin Southwest offers 117 accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Austin hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities.

Extended Stay America Suites Austin Southwest is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Austin Southwest
Extended Stay America Southwest
Extended Stay America Southwest Austin
Extended Stay America Southwest Hotel
Extended Stay America Southwest Hotel Austin
Extended Stay America Austin Southwest Hotel
Austin Extended Stay
Extended Stayamerica Austin Hotel Austin
Extended Stay America Austin
Extended Stay Austin
Extended Stay America Austin Southwest
Extended Stay America Suites Austin Southwest Hotel
Extended Stay America Suites Austin Southwest Austin
Extended Stay America Suites Austin Southwest Hotel Austin

Extended Stay America Suites Austin Southwest Reviews

Reviews

6.2
Rating 10 - Excellent. 222 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 193 out of 1000 reviews
Rating 4 - Poor. 161 out of 1000 reviews
Rating 2 - Terrible. 210 out of 1000 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Disliked: Property conditions & facilities
The room was clean but the furniture could use an update. I prefer to use stairwells when I have the option and the stairwells in this facility were filthy. There was plenty of parking and overall this was a nice and quiet stay for me. The bed was comfortable and I liked the TV channel options.
Stayed 2 nights in Mar 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Extended Stay Hotel Experience Ever

Worst experience at an ‘extended stay’ hotel. There were no dishes/glasses/cookware or coffee maker in the room. When I asked for glasses I was provided paper cups… and the desk clerk stuck his finger into the cup while getting it. There was no ice machine so if you wanted ice you could make with a provided tray or bring in. The also demanded the ID of my spouse even though the room was in my name. Cannot pass up mentioning the police were called to the property to throw some guests out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Aurora, Daly City

Traveled with family
Liked: Staff & service
Joseph, front desk clerk, was friendly. We waited 10 mintutes to check in but he was the only clerk and the manager left the office.
Stayed 1 night in Mar 2025

10/10 Excellent

DeShawn

Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2025

10/10 Excellent

heather

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Belinda

Traveled with family

Adequate

The room was spacious but needs updating. It is good for families on a budget but if you are looking for luxurious rooms or amenities, this is not the hotel for you. Bring your own shampoo and conditioner. The bath tub needed updating and the counters were warped. The beds were comfortable and the AC worked so we were fine.
Stayed 2 nights in Mar 2025

6/10 Okay

Belinda

Traveled with family
Liked: Staff & service

Simple and no nonsense place

The hotel was fair. It was neat but a bit dusty and outdated, especially the bathroom. Be sure to take your own toiletries and shampoo, conditioner and any other items you may need for your trip. It no nonsense, no full breakfast or restaurant service but they do offer coffee and a small grab and go table with packed muffins and grain bars in the morning. It is good for families on a budget or a quick overnight trip.
Stayed 3 nights in Mar 2025

6/10 Okay

Leslie

Disliked: Staff & service, amenities, property conditions & facilities
I'm visiting family when in Austin; this hotel is convenient, but very complicated to get to the first time. Generally quiet, however, since cooking facilities are in each rooom and construction workers often stay here, there are occasional cooking smells. There is a picnic area on the property and these workers occasionally party here making noise and leaving trash. For me, the convenient location with respect to family and price are enough for me to return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Morrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Amrish

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is very old and dated hotel . Also very dirty . Bathroom sink has scratches and doesn't drain water properly .
Stayed 2 nights in Mar 2025

4/10 Poor

Mikhail

Liked: Staff & service
Disliked: Property conditions & facilities
It is not a hotel really, more like a very low level fully furnished apartment.
Stayed 3 nights in Mar 2025

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Book at your own risk

Room was very dirty the bathtub knobs where Falling apart water was very low there was a dog barking all night long. The room had a very nasty odor.
Stayed 3 nights in Mar 2025

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities

Poor

It was horrible i complained and then switched me too another room thst was infected with bedbugs and ants. Would like a refund or comp
Stayed 2 nights in Mar 2025

2/10 Terrible

Devon

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you paid for!

Terrible
Stayed 4 nights in Mar 2025

10/10 Excellent

Ariyana

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Guillermo

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We had a wonderfull stay. This facility was centrally located for our needs. Near downtown, near COTA, near airport. Off hwy 290 and plenty of options for food and shopping.
Stayed 3 nights in Feb 2025

4/10 Poor

Arthur

Disliked: Staff & service, property conditions & facilities
very dirty
Stayed 3 nights in Feb 2025

8/10 Good

Brenda

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Good for a sleep and a shower.

The gentleman that checked me in was nice. If you are looking for a bed and a bath primarily then this is the place. The room and bathroom were clean. The bed was very comfortable and I slept well. One of the towels had grease stains on it (like mechanic's grease). These rooms are used primarly by service and repair workers; construction crews and the like. The fixtures in the room were worn (they functioned) but they weren't pretty. My tv didn't work. But, I didn't complain as I didn't need to stay up any later. When I came down in the morning to check out, there was no one at the front desk; the coffee service was completely empty; all offerings for the "continental" breakfast were empty.
Stayed 1 night in Mar 2025

6/10 Okay

Michal

Stayed 1 night in Mar 2025

6/10 Okay

Liliana

Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025