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Extended Stay America Austin Metro

2.5 star property

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Photo gallery for Extended Stay America Austin Metro

Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
$84
includes taxes & fees
Nov 5 - Nov 6

Explore the area

View in a map
East US Hwy 290, Austin, TX, 78723
  • Place, University of Texas at Austin
    ‪6 min drive‬
  • Place, Darrell K. Royal - Texas Memorial Stadium
    ‪6 min drive‬
  • Place, Moody Center
    ‪6 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Austin Metro

Hotel in St. Johns
This smoke-free hotel features conference space, laundry facilities, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Austin Metro offers 84 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Extended Stay America Austin Metro features a vending machine, laundry facilities, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

Extended Stay America Austin Metro is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 250 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Austin Metro
Extended Stay America Metro Austin
Extended Stay America Metro Hotel Austin
Extended Stay Deluxe Austin-Metro Hotel Austin
Extended Stay America Austin Metro Hotel
Extended Stay America Metro Hotel
Extended Stay America Metro
Extended Stay America Austin Metro Hotel
Extended Stay America Austin Metro Austin
Extended Stay America Suites Austin Metro
Extended Stay America Austin Metro Hotel Austin
Extended Stay America Select Suites Greensboro Wendover Ave

Reviews

Extended Stay America Austin Metro Reviews

6.0

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 165 out of 843 reviews
Rating 8 - Good. 168 out of 843 reviews
Rating 6 - Okay. 145 out of 843 reviews
Rating 4 - Poor. 150 out of 843 reviews
Rating 2 - Terrible. 215 out of 843 reviews

Reviews

2/10 Terrible

Fred

Stayed 1 night in Jul 2025

2/10 Terrible

Jessie

Stayed 1 night in Jul 2025

2/10 Terrible

Joy

Disliked: Staff & service
The property smells and front desk clerk had an altitude while I was checking in. Never again!
Stayed 1 night in Jul 2025

2/10 Terrible

Jacqueline

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly

It had a disgusting snell. And very loud from upstairs
Stayed 1 night in Jul 2025

2/10 Terrible

Amelia Or Mia

Stayed 1 night in Jul 2025

10/10 Excellent

Amelia Or Mia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Connie

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

2/10 Terrible

Seairra

Disliked: Cleanliness, amenities, property conditions & facilities
horrible, roaches and filthy
Stayed 2 nights in Jun 2025

10/10 Excellent

Cordarrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the best experience ive had from the Extended Stay America chain. Extremely clean and well maintained and the setup of the rooms were great
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 will come back!
Stayed 1 night in May 2025

2/10 Terrible

ELigha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This place was just nasty! Roaches all on the wall and floor
Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Weihui

Disliked: Cleanliness, property conditions & facilities
Whole building smells bad , carpet is sticky and no trash cans available in room
Stayed 1 night in May 2025

4/10 Poor

omar

Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 2 nights in May 2025

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We changed rooms twice. In the first room the bathroom sink was stopped up with gross debris in the sink. The second room was filthy and smelled like cigarette smoke. The third room still had garbage in the trash can from the last occupants. People at the front desk did change the room but were not nice.
Stayed 2 nights in May 2025

4/10 Poor

Constance

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

roaches, sticky floors and frivolous fees

If roaches, sticky floors and frivolous fees for amenities that would otherwise be standard (like fresh linens) are your thing, well, this place would be a match for you. Not to mention the cracked sink and barely functional shower...but those are things adventurous travelers can discover for themselves.
Stayed 14 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025