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Extended Stay America Austin Metro

2.5 star property

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Photo gallery for Extended Stay America Austin Metro

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
$77
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
East US Hwy 290, Austin, TX, 78723
  • Place, The Linc
    ‪12 min walk‬
  • Place, Saint Johns Park
    ‪14 min walk‬
  • Place, Austin Community College Highland
    ‪19 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Austin Metro

Hotel in St. Johns
This smoke-free hotel features conference space, laundry facilities, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Austin Metro offers 84 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Extended Stay America Austin Metro features a vending machine, laundry facilities, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

Extended Stay America Austin Metro is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 250 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Austin Metro
Extended Stay America Metro Austin
Extended Stay America Metro Hotel Austin
Extended Stay Deluxe Austin-Metro Hotel Austin
Extended Stay America Austin Metro Hotel
Extended Stay America Metro Hotel
Extended Stay America Metro
Extended Stay America Austin Metro Hotel
Extended Stay America Austin Metro Austin
Extended Stay America Suites Austin Metro
Extended Stay America Austin Metro Hotel Austin
Extended Stay America Select Suites Greensboro Wendover Ave

Extended Stay America Austin Metro Reviews

Reviews

6.0
Rating 10 - Excellent. 168 out of 848 reviews
Rating 8 - Good. 168 out of 848 reviews
Rating 6 - Okay. 146 out of 848 reviews
Rating 4 - Poor. 150 out of 848 reviews
Rating 2 - Terrible. 216 out of 848 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Takyra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager there is amazing
Stayed 1 night in Sep 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2025

10/10 Excellent

Jacqueline

Stayed 6 nights in Aug 2025

4/10 Poor

Audrey

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

ShaDaira

Traveled with partner
It was a convenient stay
Stayed 1 night in Aug 2025

10/10 Excellent

Jhaki

Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Need to fix the elevator been down since I checked in last month!!!!! Included in the price right????
Stayed 1 night in Aug 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Aug 2025

2/10 Terrible

Giovanna

Disliked: Cleanliness, property conditions & facilities
When I arrived at Extended Stay America Austin Metro, I was immediately put in a dangerous situation. An employee’s dog jumped on me the moment I stepped onto the property. I am deathly afraid of dogs, and this was terrifying. Instead of apologizing or taking responsibility for their employee’s animal attacking a guest, the staff told me to leave the hotel. At that moment, I was told I would receive a refund since I was being removed through no fault of my own. That was a lie. They refused to return my money and hid behind their “no refund” policy, even though the entire incident was caused by them. This is a property that allows employees’ dogs to jump on guests, then kicks the guest out, and finally keeps your money like they’re reaching right into your pocket. Completely unprofessional, unsafe, and unethical. If you value your safety, your sanity, and your wallet, stay far away from this place. There are plenty of other hotels in Austin that don’t treat paying guests like disposable nuisances.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kris

Stayed 1 night in Jun 2025

6/10 Okay

Jared

Stayed 4 nights in Jul 2025

2/10 Terrible

Fred

Stayed 1 night in Jul 2025

2/10 Terrible

Jessie

Stayed 1 night in Jul 2025

2/10 Terrible

Joy

Disliked: Staff & service
The property smells and front desk clerk had an altitude while I was checking in. Never again!
Stayed 1 night in Jul 2025

2/10 Terrible

Jacqueline

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly

It had a disgusting snell. And very loud from upstairs
Stayed 1 night in Jul 2025

2/10 Terrible

Amelia Or Mia

Stayed 1 night in Jul 2025

10/10 Excellent

Amelia Or Mia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Connie

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

2/10 Terrible

Seairra

Disliked: Cleanliness, amenities, property conditions & facilities
horrible, roaches and filthy
Stayed 2 nights in Jun 2025

10/10 Excellent

Cordarrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the best experience ive had from the Extended Stay America chain. Extremely clean and well maintained and the setup of the rooms were great
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025