Hampton Inn & Suites Austin - Downtown / Convention Center

3.0 star property

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Photo gallery for Hampton Inn & Suites Austin - Downtown / Convention Center

Lobby
Outdoor pool, sun loungers
Terrace/patio
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking available
  • Pet friendly

Explore the area

Map
200 San Jacinto Blvd, Austin, TX, 78701
  • Austin Convention Center
    ‪5 min walk‬
  • Lady Bird Lake
    ‪5 min walk‬
  • Moody Theater
    ‪6 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, Bathtub (Snacks)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Fitness Room with Spin Bike & Gymrax)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Fitness Room with Spin Bike & Gymrax)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Snacks)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Snacks)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Corner

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Bathtub

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Austin - Downtown / Convention Center

3-star hotel in Downtown Austin
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hampton Inn & Suites Austin - Downtown / Convention Center offers 209 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Austin - Downtown / Convention Center features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, gift shops/newsstands, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hampton Inn & Suites Austin - Downtown / Convention Center has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.
Hampton Inn & Suites Austin - Downtown / Convention Center has a restaurant on site.
Room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered valet parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 40 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.65 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 70 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Austin Downtown
Hampton Inn Hotel Austin Downtown
Hampton Inn Austin Downtown Hotel
Hampton Inn & Suites Austin - Downtown / Convention Center Hotel

Hampton Inn & Suites Austin - Downtown / Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bettine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

2/10 Terrible

Eric

Disliked: Staff & service
I showed up at the property and was told they couldn't honor my reservation because they were overbooked. They weren't able to find me a room at another hotel. It was a horrible experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No parking charge listed on Hotels.com, most hotels have that amount per night listed. Only parking available is over priced valet parking. I Paid in advance so I could not switch hotels, seems like a bait and switch. I would have booked a different hotel if the parking fee was listed.
Stayed 4 nights in Oct 2024

4/10 Poor

Matt

Business traveler, Traveled with partner
Disliked: Staff & service
The service at this place is terrible. The front desk clerk completely screwed us at check-in; the breakfast was horrible, the coffee was like brown water, and there were no smart TV's in the room. After 3 years of traveling with my fiance, she finally said "i hate this place and we're never coming back". Im in ATX every few weeks for business, wont be coming back to this place for sure!!
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Not a great stay
On the last night of stay, my keys stopped working. Had to go to front desk three times to get someone to come replace batteries in the lock mechanism. Work up that morning to little red ants all over the bathroom.
Stayed 3 nights in Nov 2024

10/10 Excellent

Megan, LAKESIDE MARBLEHEAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 1 night in Oct 2024

6/10 Okay

Howard

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel Garcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place it was clean and friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible hotel in downtown Austin, walkable to Lady Bird lake trails and sixth street. Fun times were had during a 36 hour layover packed in activities with great memories without using a rental car. We would stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brooke

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was a good experience. No complaints. The free breakfast was also a winner. Would stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay at
Stayed 1 night in Nov 2024

4/10 Poor

Antonio

Traveled with partner
Disliked: Cleanliness, staff & service
Reserved an ADA king bed room but was given a queen bed fitness room. We are elderly and really needed an ADA room had no use for the stationary bike, weights and other exercise equipment. The desk personnel were not understanding and more or less said take it or leave. This hotel does not honor any reservation and gives you whatever room they want.
Stayed 1 night in Nov 2024

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, helpful and efficient. Valet parking is a must and, while a bit expensive, is incredibly efficient. Well located for walking to entertainment venues and good restaurants. Rooms are quiet!!!
Stayed 3 nights in Oct 2024

8/10 Good

Pablo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is the perfect location to eat and drink anywhere downtown. The room was clean for the most part. I did leave food outside, and somehow, ants got in. I don’t know where they came from. I wish parking were more convenient and reasonable, especially if you stay there. Complimentary breakfast is not good at all and has limited options, so you can sleep in and not have to worry about it
Stayed 2 nights in Oct 2024

2/10 Terrible

John

Traveled with family
Bait and switch
I didn’t get the room I paid for. I was supposed to get room with an exercise bike in the room. Instead I got large handicap room. Manager claimed it was an upgrade, but it was not what I had expected.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE loved this property. It started with three valet parking attendant. Checking in was made very easy with Payton. He made it painless and offered suggestions for visiting and great restaurants. Thank you all so much.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacob

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very nice rooms and comfortable beds
Stayed 1 night in Oct 2024

6/10 Okay

Olga

Traveled with group
Liked: Staff & service
Unhappy
At first stay was good until my friend & i were woken up at 6 am by the clock alarm on nightstand. Then, when we needed to leave & our ride was there waiting, we had to wait for 4 elevators to come through before 1 elevator actually had room enough for my friend & i the luggage cart to board elevator. Room also felt musty, not aired out. Unsure how well air is circulated in rooms or throughout hotel. Was coughing a lot more than I usually do.
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2024