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Hilton Garden Inn Austin Downtown/Convention Center

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Austin Downtown/Convention Center

Outdoor pool
Exterior
Premium bedding, down comforters, in-room safe, blackout drapes
Meeting facility
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking available
  • Pet friendly

Explore the area

Map
500 N Interstate 35, Austin, TX, 78701
  • Austin Convention Center
    ‪9 min walk‬
  • Rainey Street
    ‪9 min walk‬
  • Sixth Street
    ‪11 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 341 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 805 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 341 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool

citizenM Austin Downtown

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1281)
The price is $176
per night
$206 total
includes taxes & fees
Jan 25 - Jan 26
citizenM Austin Downtown

About this property

Hilton Garden Inn Austin Downtown/Convention Center

3.5-star hotel in Downtown Austin
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Housekeeping is available on request.
Hilton Garden Inn Austin Downtown/Convention Center offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Wireless Internet access is complimentary. Hilton Garden Inn Austin Downtown/Convention Center features an outdoor pool and a 24-hour fitness center. Event facilities measuring 4000 square feet (372 square meters) include conference space. This Austin hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge). Guests can use the outdoor pool at a partner property.

Hilton Garden Inn Austin Downtown/Convention Center is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
18th Over Austin - This restaurant serves breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 13 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th Over Austin

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per person, per night
  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 13 for children
  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
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Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
Hilton Convention Center
Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Austin Downtown/Convention Center Hotel Austin

Hilton Garden Inn Austin Downtown/Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1002 reviews" "
Rating 8 - Good. 235 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 91 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Winston

Traveled with family
Unexceptionable!
Horrible check in. Reservations were not completed by Hotels.com. Then the Hilton agent didn’t even offer a room. I had to ask if any rooms were available. Then the valet Thomas, adds a second day to my parking after returning for the night. First and last time with Hotels.com and Hilton Gardens.
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron D

Stayed 2 nights in Oct 2024

8/10 Good

luis enrique

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet hotel, clean and very convenient to many local restaurants and bars. However, my least favorite thing was size of pool.
Stayed 2 nights in Oct 2024

8/10 Good

STEVEN

Liked: Cleanliness, staff & service
Too far away from the heart of downtown. No glasses in the room and no complimentary water.
Stayed 3 nights in Oct 2024

4/10 Poor

Andrew

Stayed 4 nights in Sep 2024

8/10 Good

Diane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room but the hotel and rooms lighting is dark.
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly E

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, the staff, the services. It was a great and affordable stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Khalil

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Mold and mildew throughout the property and the outside of it smelled like pee
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for a Longhorn game. Great room, and very nice staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Christa

Liked: Cleanliness, staff & service
The inside of the hotel is great. I wish they would take care of the grounds around the hotel. Cleaning, paint, repair, etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gauge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than paying $65 a night for parking ( make sure you get everything you need from your vehicle because they park it) it was a nice stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and services were fine. I would avoid this hotel for business travel if your plans change as I was charged for a full stay despite checking out early. Check the policy before booking here if your business plans sometimes change.
Stayed 2 nights in Sep 2024

2/10 Terrible

Stacie

Traveled with group
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and service. Indoor areas were well kept. Not all rooms have windows facing outdoors (mine didn’t) which was too bad, but not a deal breaker since I wasn’t at the room very much. Overall pleasant experience.
Stayed 4 nights in Sep 2024

6/10 Okay

Brett

Business traveler
Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a bit of a scrambled schedule trying to coordinate 5 old friends from different parts of Texas., but the front desk team made us feel right at home. We all arrived at different times and Gloria at the front desk started working to accommodate a connecting room request on two different reservations. She was able to locate some rooms that would work perfectly for our stay with the help of “the pro” Railys, as she put it. We received great recommendations during our stay, were constantly checked-in with and always met with a smile. The experience was fantastic. The one side note that was unfortunate was that I did have some tools stolen from my truck when I first arrived and parked on the side street outside the hotel. This happened so fast and after I moved to valet, we had no problems. Definitely a condition of the current city condition and area, not the hotel themselves. Overall, Gloria and Railys were a treat. We’ll be back
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024