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Hilton Garden Inn Austin Downtown/Convention Center

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Austin Downtown/Convention Center

Outdoor pool
Premium bedding, down comforters, in-room safe, blackout drapes
Exterior
Reception
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly

Explore the area

Map
500 N Interstate 35, Austin, TX, 78701
  • Austin Convention Center
    9 min walk
  • Rainey Street
    9 min walk
  • Sixth Street
    11 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 341 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 805 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 341 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Austin Downtown/Convention Center

3.5-star hotel in Downtown Austin
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn Austin Downtown/Convention Center offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Austin Downtown/Convention Center features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4000 square feet (372 square meters) include conference space. This Austin hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge).

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
18th Over Austin - This restaurant serves breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 60 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 13 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th Over Austin

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 4,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per person, per night
  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 13 for children
  • Covered valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center Austin
Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
Hilton Convention Center
Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Austin Downtown/Convention Center Hotel Austin

Hilton Garden Inn Austin Downtown/Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 447 out of 1003 reviews" "
Rating 8 - Good. 236 out of 1003 reviews" "
Rating 6 - Okay. 139 out of 1003 reviews" "
Rating 4 - Poor. 91 out of 1003 reviews" "
Rating 2 - Terrible. 90 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Megan

This is a very average hotel, you get what you pay for. My bed was extremely uncomfortable. Overall it was average
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel in general, next time I gotta go swimming in their cool pool
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness
I had a large big crawl out of the tub drain. Informed front desk staff and was told someone would be by to look at it. Never happened. It’s a less expensive option if you want to walk to the Convention Center
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

NATHANIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT BUSINESS TRIP
Stayed 1 night in Jul 2024

10/10 Excellent

Dariela

Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Some construction immediately adjacent, but once finished will greatly improve the area.
Stayed 1 night in Jul 2024

6/10 Okay

Sergio, EULESS

Liked: Cleanliness, staff & service, property conditions & facilities
Small pool homeless walking around the hotel.
Stayed 1 night in Jul 2024

8/10 Good

Tony

Traveled with group
Liked: Cleanliness, property conditions & facilities
I was supposed to get two bottles of water which were not given and even offered to me. The Check-in process was merely average.
Stayed 2 nights in Jul 2024

2/10 Terrible

Brandi

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Rooms have become so small, bathroom is so tiny. Hard for two people to use.
Stayed 2 nights in Jul 2024

2/10 Terrible

Adrianni

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking is not included, parking is $55 per night, only valet parking. Pool is super small and not clean at all
Stayed 2 nights in Jun 2024

8/10 Good

Emma, Hayward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calvin was really nice and helpful during our check in.
Stayed 1 night in Jun 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Room comfort
The room was not that comfortable
The hotel room itself was not so good. The ac made constant clicking noises which it does not suppose to do. The shower faucet made humming noises and the room location was noisy due to the location near 6th street Austin.. Therefore, I did not sleep well all 3 nights!😩 Also, breakfast should be free and included with tour stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Oracio

Stayed 1 night in Jun 2024

10/10 Excellent

srividya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Tarrell

Stayed 1 night in May 2024

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for everything we wanted to do downtown. Most things are within half mile walking distance of the hotel. Only complaint about the hotel was our king size bed had 2 very small throw size pillows with pillow cases on them and 2 standard size pillows. Super small and flat pillows for a king size bed?? We did call down and ask for more pillows which the hotel quickly brought up to us, so this was easily remedied.
Stayed 1 night in May 2024

6/10 Okay

Lakshmana

Traveled with family
Stayed 1 night in May 2024