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Hilton Garden Inn Austin Downtown/Convention Center

3.5 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Austin Downtown/Convention Center

Outdoor pool
Meeting facility
Exterior
Premium bedding, down comforters, in-room safe, blackout drapes
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking available
  • Pet friendly

Explore the area

Map
500 N Interstate 35, Austin, TX, 78701
  • Austin Convention Center
    ‪9 min walk‬
  • Rainey Street
    ‪9 min walk‬
  • Sixth Street
    ‪11 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 341 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 805 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 341 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool

citizenM Austin Downtown

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1362)
The price is $819
per night
$958 total
includes taxes & fees
Mar 7 - Mar 8
citizenM Austin Downtown

About this property

Hilton Garden Inn Austin Downtown/Convention Center

3.5-star hotel in Downtown Austin
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Housekeeping is available on request.
Hilton Garden Inn Austin Downtown/Convention Center offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Wireless Internet access is complimentary. Hilton Garden Inn Austin Downtown/Convention Center features an outdoor pool and a 24-hour fitness center. Event facilities measuring 4000 square feet (372 square meters) include conference space. This Austin hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge). Guests can use the outdoor pool at a partner property.

Hilton Garden Inn Austin Downtown/Convention Center is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
18th Over Austin - This restaurant serves breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 13 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th Over Austin

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per person, per night
  • 2.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 13 for children
  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
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Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
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Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
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Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Austin Downtown/Convention Center Hotel Austin

Hilton Garden Inn Austin Downtown/Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 444 out of 1004 reviews
Rating 8 - Good. 233 out of 1004 reviews
Rating 6 - Okay. 142 out of 1004 reviews
Rating 4 - Poor. 91 out of 1004 reviews
Rating 2 - Terrible. 94 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was very small and limited seating options. It was walls and a bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

KERLEEN

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Mark Oliver

Stayed 2 nights in Nov 2024

6/10 Okay

DONALD

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Wahletka

Stayed 2 nights in Nov 2024

6/10 Okay

Milena

Stayed 3 nights in Nov 2024

10/10 Excellent

Keval

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Nov 2024

6/10 Okay

Irrum, Palm Beach Gardens

Stayed 3 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and utilitarian. Room was well kept and felt comfortable, but I don’t personally care as much for the enclosed courtyard with balcony hallways style as much. Lobby getting a bit shabby. Car dropoff area is very well sheltered and pretty easily reachable by rideshare vehicles.
Stayed 5 nights in Nov 2024

8/10 Good

Ruby

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Chetan

Disliked: Staff & service, amenities, property conditions & facilities
Unsafe. No efforts to meet customers needs.

8/10 Good

michael

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Expensive, but nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Traveled with group
Liked: Amenities
It nice place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and accommodating. Walkable to/from 6th street
Stayed 3 nights in Oct 2024

6/10 Okay

Kevin

Traveled with partner
Liked: Staff & service
The staff were professional but the restrooms were not well kept. The towel rack was loose on the wall of the shower. The room phone didnt work it just had a dail tone.
Stayed 1 night in Nov 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Gisella

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Tanisha, dayton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service they make sure I got my bathroom with a tub. when I left something in the room they let me back in my room ,great experience
Stayed 3 nights in Oct 2024

4/10 Poor

Pamela Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I barely slept at all the first night due to being in a room that faced the bars/restaurants. I was able to get my room switched the next day but had to rush back (and miss part of a conference I was attending) to do it by noon or was told I would not be able to do it at all. The new room was quieter and clean but smelled awful -- seemed like it was the mustiness of the bathroom due to a lack of fan. Also the hallways were very dim, and the signage wasn't great to direct you to elevators, etc. Ended up feeling a bit creepy and isolated.
Stayed 3 nights in Oct 2024

8/10 Good

Sara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smoke alarm went off in the middle of the night.
Stayed 2 nights in Oct 2024