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Hilton Garden Inn Austin Downtown

3.5 star property

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Photo gallery for Hilton Garden Inn Austin Downtown

Exterior
Outdoor pool
Premium bedding, down comforters, in-room safe, blackout drapes
Reception
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
  • Laundry
  • Parking available
$161
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
500 N Interstate 35, Austin, TX, 78701
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪15 min walk‬
  • Place, University of Texas at Austin
    ‪19 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 341 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 805 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 341 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(12 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 2,049 reviews
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About this property

Hilton Garden Inn Austin Downtown

3.5-star hotel in Downtown Austin
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. Housekeeping is available on request.
Hilton Garden Inn Austin Downtown offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Hilton Garden Inn Austin Downtown features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 9022 square feet (838 square meters) include conference space. This Austin hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge).

Hilton Garden Inn Austin Downtown has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
18th over Austin - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th over Austin

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 9,022 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center Austin
Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
Hilton Convention Center
Hilton Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel
Hilton Garden Inn Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel Austin
Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center

Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Gokulvasanth

Stayed 1 night in Jun 2025

10/10 Excellent

Nayely

Our stay was overall great
Stayed 2 nights in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel terrible price on valet

The place was nice and the service inside was great. However, this place had a "Valet Only" service and it was $70! Insane! We stayed there for less than 24 hours total time, from check in to check out. When it was time to check out and retrieve our vehicle, we checked out a little early to get our vehicle incase there was a rush of people coming down at check out time. We waited and waited. Finally after seeing people come and go and the app they had us check the vehicle out with, kept showing they were still getting it, I finally went up to check on it. The valet person there looked it up and apologized that no one had gotten to it. So we waited over 30 minutes to get them to bring our car down. They still wanted a tip! I did like this hotel, the room and view were very nice. However, I will not come back to spend $70 on valet.
Stayed 1 night in Jun 2025

4/10 Poor

Micah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay here again. I would just pay the extra to stay at a 4 or 5 star. There is a very strong mildew smell in the room. The AC would make a loud banging noise. The bed is not comfortable at all. You have to use your key to use the elevator but unfortunately people would just hop on the elevator and wait for someone to put their key in. Therefore making it awkward for actual guest of the hotel. I am not sure what the solution is Maybe wrist bands for guests making it easier for staff to monitor. Bring your own water and snacks. The drinks and snacks are crazy expensive . Water was $9, Diet Coke $7 snicker bar $9. Like The staff at the desk and parking is very welcoming and helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Raymundo

Stayed 3 nights in Jun 2025

2/10 Terrible

dana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy

We were very disappointed in the condition of the hotel as far as cleanliness and prices for the snack area, which was our only choice to eat out of unless we wanted to pay $27 a person for buffet, which was absolutely ridiculous. Also, we were told that our valet Was going to be cheaper than what it was and that ended up costing us $150 for one car for a two night stay. We should be getting money back on that or get comped because we were told wrong when I called in a few days before arriving to confirm everything. Once I discuss this with the person at the reservation desk he told me to talk to the valet people. I spoke to the valet people and they said that Their prices are based on the number of people that are staying at the hotel. And that should have nothing to do with a standard right price based on what I was told it would be for the night we stayed.
Stayed 2 nights in Jun 2025

6/10 Okay

Zach

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, small issues.

The overall experience was good, but there was a myriad of small issues. Our battery on the door lock died and the maintainence had to help us essentially break into our room to get back in. I’d expect them to monitor the batteries more often to avoid situations like this. WiFi required you to sign up for a Hilton Honors account, and the speed was not useful unless I paid more. It’s bogus that in 2025 we have to settle for this. The area around the hotel is not great, it’s off of 6th street which is nice but during the day there’s lots of homeless nearby, we watched someone buy meth about a block from the hotel.
Stayed 7 nights in Jun 2025

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Keep going

Overpriced and dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Cartha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff. Beautiful facility. Our room was lovely, very comfortable and quiet.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Briana, Philadelphia

Business traveler
Disliked: Cleanliness, property conditions & facilities
The pics are NOTHING like the actual property. The pool is gross - cigarettes and trash floating. There was human feces out front. Do NOT stay here!
Stayed 2 nights in Jun 2025

6/10 Okay

Karina, Houston

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good location to stay for a concert at moody center. Didn't like that there wasn't any public parking, only valet for $79.
Stayed 1 night in Jun 2025

10/10 Excellent

LaTonya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Quiet, Clean and Friendly
Stayed 2 nights in Jun 2025

8/10 Good

Tera

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo

Stayed 2 nights in Jun 2025

8/10 Good

Valeria

Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Everyone was nice except the one black lady that worked last night. I have never had someone be so rude for no reason before. Will never be back here
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Austin Hotel!

Great hotel! Close to everything, clean and convenient.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tommy

Stayed 1 night in May 2025

10/10 Excellent

Ismael, Norwalk

Stayed 2 nights in May 2025

10/10 Excellent

Domanic

Great customer service. And the rooms were clean and comfortable. Definitely recommend staying
Stayed 1 night in Jun 2025

4/10 Poor

Jonathan

Business traveler
Disliked: Cleanliness, property conditions & facilities

Not ideal

Only option was $70 per day valet parking. Fitness center severely lacking and smelled musty.
Stayed 1 night in Jun 2025

10/10 Excellent

Fran

Liked: Cleanliness
Too much construction in area.
Stayed 2 nights in May 2025

6/10 Okay

The

Stayed 2 nights in May 2025