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Hilton Garden Inn Austin Downtown

3.5 star property

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Photo gallery for Hilton Garden Inn Austin Downtown

Exterior
Outdoor pool
Reception
Bar (on property)
Premium bedding, down comforters, in-room safe, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$101
includes taxes & fees
Dec 26 - Dec 27

Explore the area

View in a map
500 N Interstate 35, Austin, TX, 78701
  • Place, Rainey Street
    ‪5 min walk‬
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪15 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 341 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 805 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 341 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(13 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,004 reviews
Hampton Inn & Suites Austin Downtown

About this property

Hilton Garden Inn Austin Downtown

3.5-star hotel in Downtown Austin
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. Housekeeping is available on request.
Hilton Garden Inn Austin Downtown offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Hilton Garden Inn Austin Downtown features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 9022 square feet (838 square meters) include conference space. This Austin hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge).

Hilton Garden Inn Austin Downtown has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
18th over Austin - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th over Austin

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 9,022 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center Austin
Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
Hilton Convention Center
Hilton Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel
Hilton Garden Inn Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel Austin
Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center

Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 464 out of 1006 reviews
Rating 8 - Good. 200 out of 1006 reviews
Rating 6 - Okay. 140 out of 1006 reviews
Rating 4 - Poor. 95 out of 1006 reviews
Rating 2 - Terrible. 107 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Other than reception being too slow(any time of the day),I had great experience.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tatum

Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Disliked: Staff & service, amenities, property conditions & facilities
Horrid experience. Awful customer service and professionalism. $90 to park PER night. And, refusal to repair maintenance issues with toilet in room!!
Stayed 1 night in Sep 2025

8/10 Good

Christa Lynn

Stayed 3 nights in Sep 2025

6/10 Okay

Madelynn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Decent hotel

Bar and restaurant were not open Saturday night (part of the reason we booked this place). Convenience to Austin’s landmarks was great. Hotel is very outdated, but not yet entirely decrepit. Service was great, though valet did take a little longer than expected and is not optional (~$70/night)—unless you’d like to park your car far away in an unsafe lot.
Stayed 1 night in Sep 2025

10/10 Excellent

Eugene

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Ehhhh

The pool is tiny and was freezing cold. Rooms are ok, people are friendly. I remember it was terrific years ago
Stayed 3 nights in Jul 2025

4/10 Poor

Jami

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Dave

Stayed 1 night in Sep 2025

4/10 Poor

Casey

Liked: Staff & service
Disliked: Cleanliness
I was forced to change rooms once, but I should have requested a second time as the bathroom was unsanitary. I was just too tired to switch rooms again. Staff was willing to come up and clean, but I just went to sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valets horrible no help 150 dollars for to park

Stayed 2 nights in Sep 2025

4/10 Poor

Juniper

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel staff was exceptional. The advertised pool is practically nonexistent, and the store on the first floor charges about $7 for a single ice cream bar but they don't list prices, the chain just hopes you'll put it on the room and not ask. Valet was mixed, many were great but one guy wasn't so friendly, and he didn't update my request to shorten the number of days that I was parked when I asked him to - I just saw I was charged an extra day and didn't have time to dispute it because I had to catch my flight. Pillows were awful and the bed was too soft. I left with back pain. There are many restaurants close by but vegetarian options were lackluster. They don't reimburse you for cancelations, at least when you buy through expedia, so I highly suggest picking a different hotel that has more character and isn't afraid to let you cancel or switch to a different hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Natashia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for walking to different dinning and entertainment options
Stayed 1 night in May 2025

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a great area for my work. The location is close to the freeway, which makes it easy to access my sales territory. When I return, this location will be my choice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ed

Stayed 2 nights in Aug 2025

6/10 Okay

Shalaina

Stayed 1 night in Aug 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

jaime Ortiz

Stayed 2 nights in Aug 2025

2/10 Terrible

Kendrick

Disliked: Cleanliness, staff & service

Terrible for price

Pool was disgusting. Hasn’t been cleaned in awhile. Valet code charged me twice and nothing they nor front desk could do about it. Shower head was broken. Will not stay with them again
Stayed 1 night in Aug 2025

6/10 Okay

Carlos

Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Kate, Pasco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location if you want to go to 6th street to have fun.
Stayed 2 nights in Aug 2025

4/10 Poor

Gaylon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025