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Hilton Garden Inn Austin NW - Arboretum

3.0 star property

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Photo gallery for Hilton Garden Inn Austin NW - Arboretum

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Exterior
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
$91
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
11617 Research Blvd, Austin, TX, 78759
  • Place, Museum of Ice Cream
    ‪3 min drive‬
  • Place, Domain Northside
    ‪4 min drive‬
  • Place, Apple Inc.
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for King Bed Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Bed Hearing Accessible

9.6 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds Accessible with tub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Double Beds Accessible with tub

9.8 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Beds Accessible with roll in shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Double Beds Accessible with roll in shower

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed - ADA Compliant

1 King Bed - ADA Compliant | Bathroom shower

1 King Bed - ADA Compliant

8.4 out of 10
Very good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Drinks & Snacks)

  • 303 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Drinks & Snacks)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Deluxe Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed

50-inch LCD TV with cable channels, TV, streaming services

King Bed

9.2 out of 10
Wonderful
(53 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Two Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Double Beds

9.2 out of 10
Wonderful
(60 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilton Garden Inn Austin NW - Arboretum

3-star hotel in McNeil
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Austin NW - Arboretum offers 138 air-conditioned accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn Austin NW - Arboretum features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1250 square feet (116 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a fireplace in the lobby. Complimentary self parking is available on site.

Hilton Garden Inn Austin NW - Arboretum is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grille - This bar specializes in American cuisine and serves breakfast, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,250 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.00 for adults and USD 8.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Arboretum Hotel Austin NW
Hilton Garden Inn Austin NW Arboretum
Hilton Garden Inn NW
Hilton Garden Inn Austin NW Arboretum Hotel
Hilton Garden Inn Arboretum Hotel
Hilton Garden Inn Arboretum
Hilton Austin Nw Arboretum
Hilton Garden Inn Austin NW - Arboretum Hotel
Hilton Garden Inn Austin NW - Arboretum Austin
Hilton Garden Inn Austin NW - Arboretum Hotel Austin

Reviews

Hilton Garden Inn Austin NW - Arboretum Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 642 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

Reviews

10/10 Excellent

Marlon

Stayed 1 night in Jul 2025

10/10 Excellent

robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
if, during your stay, Tom is on duty - count yourself lucky …. a Five Star service on a 3 star budget. Always helpful and friendly.
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was clean and well maintained. Staff was friendly and professional. Tom at front desk was especially friendly and helpful. Enjoyed my stay and will return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Deneise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Maria, Corpus Christi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The room is very clean & quiet.
Stayed 1 night in Jul 2025

8/10 Good

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hoisekeeper left some items dirty.
Stayed 3 nights in Jul 2025

4/10 Poor

Khaled

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean, but the cleaning staff noise in the morning is very loud. They talk loud and they knock around other rooms loudly. The corridor and room has no noise cancellations so anyone talking in corridors can be very disturbing if you’re planning to sleep a little late.
Stayed 2 nights in Jul 2025

8/10 Good

Makala

Stayed 2 nights in Jul 2025

10/10 Excellent

Sangae

Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Stayed 2 nights in Jul 2025

10/10 Excellent

Jimmy Keith

Stayed 1 night in Jul 2025

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Amenities
Awesome!
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never disappoints

Stayed 2 nights in Jul 2025

10/10 Excellent

Nancili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just such a nice place to stay all around. Hallways need a little air flow but the rooms were perfect ‼️
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortable Stay

Incredibly kind front desk member, offering accommodations to ensure a comfortable stay. Room was excellent, especially for the price.
Stayed 1 night in Jul 2025

2/10 Terrible

mohammad

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I booked that hotel breakfast with free But when I went to hotel they said you have to pay $24.00 for breakfast and not free WiFi have to pay $4.95 for day WiFi They said you booked the third party Expedia call and talk to them we can’t help Plus they charge extra $50 deposit I don’t know why they charge extra $50 Front desk was so rude my fault I get hotel from Expedia
Stayed 1 night in Jun 2025

8/10 Good

Jue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neec to pay for parking
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyable inn for a few days! Clean, quiet, great service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to share
Stayed 2 nights in May 2025

4/10 Poor

Isaac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a smell as soon as we walked in the room. Would not recommend, can go to a nicer hotel for the same price.
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff upon arrival was great. Mya or Mia was kind and informative upon check in. Room was clean and over all. The breakfast was okay but the breakfast hostess she was kind. My only thing was no vent hood in the bathroom...lol but I enjoyed my stay.
Stayed 3 nights in Jun 2025