Hilton Garden Inn Austin North

3.0 star property

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Photo gallery for Hilton Garden Inn Austin North

Exterior
Lobby
Lobby
Outdoor pool
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
12400 N Ih 35 Bldg C, Austin, TX, 78753
  • St. David's North Austin Medical Center
    ‪6 min drive‬
  • Q2 Stadium
    ‪7 min drive‬
  • Arboretum at Great Hills Mall
    ‪10 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

One king evolution sofabed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Suite, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks/Snacks)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

King Evolution

  • Sleeps 3
  • 1 King Bed

Two Queens Evolution

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Drinks/Snacks)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hilton Garden Inn Austin North

3-star hotel in Tech Ridge
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Hilton Garden Inn Austin North offers 117 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Garden Inn Austin North features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2614 square feet (243 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Hilton Garden Inn Austin North is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 to 16.95 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Garden Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,614 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.95 to 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Austin North
Hilton Garden Inn Hotel Austin North
Hilton Garden Inn Austin North Hotel
Austin Hilton
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Garden Inn Austin North Hotel Austin
Hilton Garn Inn Austin Hotel
Hilton Garden Austin Austin
Hilton Garden Inn Austin North Hotel
Hilton Garden Inn Austin North Austin
Hilton Garden Inn Austin North Hotel Austin

Hilton Garden Inn Austin North Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 544 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice and neat respectful kind great hotel
Stayed 3 nights in Jan 2025

4/10 Poor

BRADLEY

Stayed 1 night in Dec 2024

10/10 Excellent

Elia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind !
Stayed 3 nights in Dec 2024

4/10 Poor

Shayla

Traveled with family
Elevator felt very unsafe. Cracking and popping. They told us what time breakfast started, HOWEVER, they DID NOT tell us that it was not included and had OUTRAGEOUS prices. Over $9 for cold cereal, cold muffins etc. Over $19 of you wanted cooked food. We won’t be Hilton regulars for sure. Disappointed!!!
Stayed 1 night in Dec 2024

4/10 Poor

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tom Mervine
I still haven’t received my receipt
Stayed 1 night in Dec 2024

8/10 Good

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Stayed 2 nights in Nov 2024

10/10 Excellent

Zachary

Stayed 1 night in Dec 2024

6/10 Okay

Kristin

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gwladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
I have a great time! Nathaniel was a great concierge and offered great recommendations. He responded quickly to my concerns and fixed them in a timely manner. Thanks guys!
Stayed 3 nights in Dec 2024

10/10 Excellent

amanda

Stayed 2 nights in Nov 2024

6/10 Okay

lou

Stayed 8 nights in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Need better receptionist.
The white-haired gentleman at reception was very bad at his service. Terrible. About the Cleaning Room it was amazing, perfect job.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
Liked my room and did not like that food service is after 5 and one day it was closed.. Also, no ATM ..
Stayed 4 nights in Dec 2024

6/10 Okay

Jaylon

Disliked: Cleanliness, property conditions & facilities
Not enough convenient parking spots for less walking to get checked in. Beer bottles all outside and I got put in a room that was smoked in that the person wasn’t suppose to be smoking in. And they left my bag in the room made me go get it and transfer my stuff to the other room, instead of doing it for me and when I get back to the hotel give me the room key and I go on my way!
Stayed 2 nights in Nov 2024

4/10 Poor

Alexis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When booking this stay, the amenities were worded as if breakfast was included. I called the hotel prior to arriving and was told it was included. When checking in the front desk clerk told me breakfast was included and served 7-11 am. To my surprise when my family got downstairs breakfast came at an additional fee. In the room itself there was a strange smell like mildew. Opened the window to air the room out still smelled. Called downstairs for additional towels never received them.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
location and price
Stayed 4 nights in Nov 2024

10/10 Excellent

Ruben, Wheatley heights

Stayed 4 nights in Oct 2024

2/10 Terrible

Joanne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator didn’t work nor the replacement. Dust on all tables. No new towels by staff. Bed was made & that was it.
Stayed 4 nights in Nov 2024

10/10 Excellent

Diane

Business traveler
Good
Stayed 1 night in Nov 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great!
Stayed 2 nights in Nov 2024