Hilton Garden Inn Austin North

3.0 star property

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Photo gallery for Hilton Garden Inn Austin North

Exterior
Lobby
Outdoor pool
Lobby
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
12400 N Ih 35 Bldg C, Austin, TX, 78753
  • St. David's North Austin Medical Center
    ‪6 min drive‬
  • Q2 Stadium
    ‪7 min drive‬
  • Arboretum at Great Hills Mall
    ‪10 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

One king evolution sofabed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Suite, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks/Snacks)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

King Evolution

  • Sleeps 3
  • 1 King Bed

Two Queens Evolution

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Drinks/Snacks)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hilton Garden Inn Austin North

3-star hotel in Tech Ridge
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Hilton Garden Inn Austin North offers 117 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Garden Inn Austin North features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2614 square feet (243 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Hilton Garden Inn Austin North is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 to 16.95 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Garden Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,614 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.95 to 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Austin North
Hilton Garden Inn Hotel Austin North
Hilton Garden Inn Austin North Hotel
Austin Hilton
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Garden Inn Austin North Hotel Austin
Hilton Garn Inn Austin Hotel
Hilton Garden Austin Austin
Hilton Garden Inn Austin North Hotel
Hilton Garden Inn Austin North Austin
Hilton Garden Inn Austin North Hotel Austin

Hilton Garden Inn Austin North Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 542 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Heliodoro

Business traveler
Disliked: Staff & service

Hotels.com and hotel do not communicate

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Stayed 2 nights in Jan 2025

8/10 Good

Harkaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jan 2025

2/10 Terrible

Casey

Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sakeenah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk agents (Justone and the other African American gentleman) that helped me were very kind and helpful. Room was clean and just what I needed. Food options were plentiful since I was iced/snowed in most of my stay. Only complaint is a few of the gym machines were out of order. I made due with what was available.
Stayed 3 nights in Jan 2025

10/10 Excellent

Berkeley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catherine at the front desk was sweet, courteous and prompt
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebeca, Magnolia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Clean and stay are very friendly
Stayed 1 night in Jan 2025

2/10 Terrible

Paritosh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
High fee charged for pet services. Not recommended if you have pets
Stayed 1 night in Jan 2025

10/10 Excellent

Gowtham

Stayed 1 night in Jan 2025

2/10 Terrible

Antwon

Disliked: Staff & service, property conditions & facilities, room comfort

Front Desk Needs Communication Class

When I came in the young black man didn’t acknowledge me. As I am a black man myself. He talked really low as if he did t want to talk at all. I had to speak to him first. I asked for a room that looked out front of the hotel and he asked “why for security?” Then said no when the hotel is empty.
Stayed 1 night in Jan 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Donetria

Liked: Cleanliness, staff & service, property conditions & facilities
My room was very clean and I had everything that needed.
Stayed 1 night in Jan 2025

10/10 Excellent

magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, clean and staff was friendly. Breakfast is worth buying.
Stayed 1 night in Jan 2025

8/10 Good

Sakeenah

Liked: Amenities
Simple hotel. Clean and friendly staff. Decent gym. Great selection of snacks and late night snacks. Very happy!
Stayed 2 nights in Jan 2025

10/10 Excellent

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice and neat respectful kind great hotel
Stayed 3 nights in Jan 2025

4/10 Poor

BRADLEY

Stayed 1 night in Dec 2024

10/10 Excellent

Elia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind !
Stayed 3 nights in Dec 2024

4/10 Poor

Shayla

Traveled with family
Elevator felt very unsafe. Cracking and popping. They told us what time breakfast started, HOWEVER, they DID NOT tell us that it was not included and had OUTRAGEOUS prices. Over $9 for cold cereal, cold muffins etc. Over $19 of you wanted cooked food. We won’t be Hilton regulars for sure. Disappointed!!!
Stayed 1 night in Dec 2024

4/10 Poor

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tom Mervine

I still haven’t received my receipt
Stayed 1 night in Dec 2024

8/10 Good

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Stayed 2 nights in Nov 2024