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Holiday Inn Austin -Town Lake by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Austin -Town Lake by IHG

Terrace/patio
In-room safe, desk, iron/ironing board, free cribs/infant beds
Outdoor pool
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
20 North IH-35, Austin, TX, 78701
  • Austin Convention Center
    ‪14 min walk‬
  • Texas State Capitol
    ‪4 min drive‬
  • Zilker Park
    ‪6 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Corner

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Lake View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Lake View

  • 301 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View (Top Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, View (Top Floor)

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Lake View (Top Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Lake View (Top Floor)

  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, View (Mobility Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Double Bed, Accessible, View (Mobility Tub)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed, Accessible (Mobility Tub)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 Double Bed with Sofa bed, Accessible (Mobility Tub)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, View

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Top Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds (Top Floor)

  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible (Mobility Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 Double Bed, Accessible (Mobility Roll-In Shower)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible, View (Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 Double Bed, Accessible, View (Roll-In Shower)

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Lake View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Lake View

  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Top Floor)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Austin -Town Lake by IHG

3-star hotel in Downtown Austin
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
Holiday Inn Austin -Town Lake by IHG offers 322 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Austin -Town Lake by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 8 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Austin -Town Lake by IHG is a smoke-free property.

Boathouse at Holiday Inn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Boathouse Bar - This cocktail bar specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boathouse at Holiday Inn
  • Boathouse Bar

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin Town Lake Holiday Inn
Holiday Inn Austin Town Lake
Holiday Inn Hotel Austin Town Lake
Austin Holiday Inn
Holiday Inn Austin Town Lake Hotel Austin
Holiday Inn Austin Town Lake Hotel

Holiday Inn Austin -Town Lake by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 742 out of 1272 reviews
Rating 8 - Good. 288 out of 1272 reviews
Rating 6 - Okay. 117 out of 1272 reviews
Rating 4 - Poor. 58 out of 1272 reviews
Rating 2 - Terrible. 67 out of 1272 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Phillip

Stayed 1 night in Dec 2024

10/10 Excellent

Rosalinda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jan 2025

6/10 Okay

Alvaro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

John M

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are outdated. The room heating was not working, the bathroom tub was rusted. We were moved to the "updated" section, only update was a new shower. Weird location of hand soap, far from sink.Floor was not vacuumed, heating unit very noisy, traffic on 10th floor very noisy. Clock in room was 3 hours ahead causing confusion in the middle of the night. Food very average. Barmam was very pleasant and helpful, personnel in general doing the best they can with the issues cause by building age.
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
I’ve chosen this location several times and enjoy it. Good rooms, fair price, cordial service, and good location.
Stayed 1 night in Dec 2024

6/10 Okay

Tish

Liked: Cleanliness, staff & service
The room was facing the freeway so if you need a quiet room, this is not the hotel for you. All night long, traffic noise. The ice machine on the 12th floor was across from my room, in the hallway - did not work. Had to visit a separate floor for ice. The ceiling had noticeable damage and a large square section of the ceiling did not match the rest of the ceiling. Water damage above the closet had not been repaired - there was either water damage or black mold on the ceiling. The thing that kept me awake more than traffic was the heater clicking on and off. It dropped just below freezing last night and the heater would kick on with a loud CLICK - drown out the traffic. Then CLICK to shut off and...I could hear the traffic again. IMPOSSIBLE to sleep. On a positive, front desk staff was super friendly - fantastic location if you're visiting downtown, free parking is a plus. Bed was super comfortable and clean. Bathroom was extremely clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super awesome surroundings clean area’s tons of parking, and close to everything fun
Stayed 1 night in Jan 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay and the staff was really friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Cody

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Kunal

Traveled with family
Liked: Cleanliness, staff & service, amenities
The bathroom could be improved. It still has old fittings. Hot water was not working in my room.
Stayed 1 night in Dec 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for new years eve downtown
Stayed 1 night in Dec 2024

10/10 Excellent

Mark, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities
Nice check
Stayed 1 night in Dec 2024

10/10 Excellent

EDGAR

Stayed 1 night in Dec 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
This Holiday Inn feels semi upscale but the location is the best. Easy access in and out. I say semi because at one time this was THE hotel to stay when in Austin within walking distance to Town Lake and downtown. Meanwhile the only suggestion are the curtains. They are about as old as this hotel, when you get a room with the lake view, you want to be able to open these curtains to enjoy. Replace them and the tracks they are on. Otherwise I would have rated you 5 stars.
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Staff & service, property conditions & facilities
Front desk staff superb. Courtesy driver outstanding!
Stayed 1 night in Dec 2024

10/10 Excellent

Bhavi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Tyanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

lisa

Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

2/10 Terrible

jeremy

Stayed 2 nights in Dec 2024