Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel

Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Exterior
Suite, 2 Queen Beds | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
10911 Pecan Park Blvd, Austin, TX, 78750
  • Lakeline Mall
    8 min walk
  • Austin Aquarium
    3 min drive
  • Main Event Entertainment
    5 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    27 min drive

Room options

Suite, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • 419 sq ft
  • Sleeps 6
  • 2 King Beds

Suite, 2 Queen Beds

  • 419 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 419 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 419 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel

Hotel in Anderson Mill
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel offers 65 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 780 square feet (72 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Serranos - This restaurant specializes in Tex-Mex cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fredas Seafood and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Texican Cafe - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kerbey Lane Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open 24 hours.
Chillis - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Restaurants on site

  • Chillis
  • Fredas Seafood and Grill
  • Kerbey Lane Cafe
  • Serranos
  • Texican Cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 780 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

620 183
Holiday Inn Express Hotel Austin Nw Hwy 620 183
Holiday Inn Express Hotel Hwy 620 183
Holiday Inn Express Hotel Hwy 620 183 Hotel
Holiday Inn Express Hotel Hwy 620 183 Hotel Austin Nw
Holiday Inn Express Suites Austin NW Lakeline
Holiday Inn Express Hotel Suites Austin (Nw) Hwy 620 183

Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 739 reviews" "
Rating 8 - Good. 198 out of 739 reviews" "
Rating 6 - Okay. 55 out of 739 reviews" "
Rating 4 - Poor. 33 out of 739 reviews" "
Rating 2 - Terrible. 27 out of 739 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorenzo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the receptionist was very friendly, the place is super clean and nice, the breakfast was fantastic. 10/10.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rosendo

Stayed 2 nights in Aug 2024

10/10 Excellent

DOUGLAS

Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nyra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

benita

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean place
Stayed 1 night in Jul 2024

10/10 Excellent

Trevor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jae Young

Stayed 1 night in Jul 2024

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Disappointing
Im still waiting to be refunded money they charged me “on accident”. A car was broken into right before we entered. The sheets were dirty on arrival, when asked for clean ones they made us go downstairs and get them. The ac randomly turned off by itself the first night while we slept. The door handle was loose and made it difficult for us to open. It was just a uncomfortable stay overall.
Stayed 2 nights in Jul 2024

4/10 Poor

DOUGLAS

Stayed 1 night in Jul 2024

6/10 Okay

Martine

Stayed 2 nights in Jul 2024

10/10 Excellent

Mario

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Worth the money
The stay is great at the price of $121 per night. For the money it's definitely worth it because the price includes breakfast and I loved the happy hour nights from 6 pm to 9 pm, great idea guys!
Stayed 3 nights in Jul 2024

10/10 Excellent

Galdina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 3 nights in Jul 2024

10/10 Excellent

April

Stayed 2 nights in Jun 2024

10/10 Excellent

Brent, Lavon

Stayed 1 night in Jun 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Sajid, The Woodlands

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 1 night in Feb 2024

10/10 Excellent

JueFeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay👍
Stayed 4 nights in Jun 2024

10/10 Excellent

Linette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1June2024 I was greeted as soon as I walked in the door. The gentleman that was working on this day in the afternoon was spectacular and genuinely welcoming. He checked me in early and gave me a choice of which floor I wanted to be on. Gave me information pertaining to the property and when breakfast would be and where it would be held. The room is spacious and clean. Mini fridge is a decent size. There are two(2) peep holes 🕳on the hotel room door, one for the adult and one for the little ones. So stinkin’ caute. And in the best spot, right under the counter by the coffee center and microwave. Modern desk and office chair as well a ample seating all over the room. A roller cube seat that is tucked away neatly. Ample closet space with iron and ironing board. The hair dryer is on corner shelf in the entry of the hotel room. The shower has Dove products that smell amazing. So many spots to sleep on..fold out sofa and King size bed. Fitness center that is open 24/7, nice size hot tub, and an outdoor pool that is 6ft deep. This Holiday Inn Express and Suites Austin NW is not far from restaurants, movie theater, Lakeline Mall, carwash, H.E.B plus! I’m excited that the property will be getting a landscaping makeover. Rocks and cactuses 🌵 around the property, parking lot redone(repaved and fresh paint), native plants in the planters at the entry of the building, the pool area where the chairs are redone, and the land behind or beside the pool area will be more appealing.
Stayed 9 nights in Jun 2024

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with a smile @ check in. The room was really nice & clean. Bed sheets clean & white! The bed is really firm & neither of us slept good. If the bed was more comfortable we would have given 5 stars. We will stay again because everything else was great. The pool was nice & clean. Plenty of seating & if you’re a smoker you can smoke outside. The breakfast was good, fresh, & hot. Seating area for breakfast was clean! We really enjoyed our overnight stay in Austin.
Stayed 1 night in Jun 2024

4/10 Poor

Tim

Traveled with family
Review
Staff nice, but there was mold and rust stains in shower, also was not wiped down, dirty. Coffee maker did not work, door kept getting stuck.
Stayed 2 nights in May 2024

8/10 Good

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
The room was fine but it needs some repair work, bathroom shower the ceiling was repaired it i no it well. The AC while it kept the room cool just fine it did not remove the humidity at all, and the last night our refrigerator started having problems and to make sure our food didn’t go bad we had to fill our cooler with ice and empty the refrigerator.
Stayed 5 nights in May 2024