Holiday Inn Express & Suites Austin NW - Lakeway, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Austin NW - Lakeway, an IHG Hotel

Exterior
Pool
Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
15707 Oak Grove Blvd, Lakeway, TX, 78734
  • Lake Travis
    1 min drive
  • Lake Austin
    7 min drive
  • Hills Country Club
    7 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    43 min drive

Room options

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Access Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Accessible (Comm, Mobility, Access Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Comm, Roll Shwr)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Austin NW - Lakeway, an IHG Hotel

3-star hotel in Vineyard Bay
Along with a 24-hour fitness center, this hotel has a business center and conference space. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express & Suites Austin NW - Lakeway, an IHG Hotel offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lakeway hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 750 square feet (70 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Onsite uncovered self parking is complimentary.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 750 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2013

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Lakeway
Holiday Inn Express Lakeway
Holiday Inn Express Hotel Suites Lakeway
Holiday Inn Express Hotel Suites Lakeway
Holiday Inn Express Suites Austin NW Lakeway

Holiday Inn Express & Suites Austin NW - Lakeway, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 473 out of 1023 reviews" "
Rating 8 - Good. 278 out of 1023 reviews" "
Rating 6 - Okay. 112 out of 1023 reviews" "
Rating 4 - Poor. 93 out of 1023 reviews" "
Rating 2 - Terrible. 67 out of 1023 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Anna, Greenville

Traveled with family
Liked: Amenities
Disliked: Staff & service
I had to look for the front desk attendant to call attention to their not being breakfast food for over 25 minutes. I was told he was getting the cleaning staff ready to clean rooms. I asked if that was more important than there not being food for us and his reply was it will be done in 10 minutes. 20 minutes later we decided to go somewhere to eat as there was still no hot foods. When we checked out I told the female desk attendant about the poor service her response was,”I’m not in charge of the food here”. I took photos of the empty hot plates and the dirty sticky floor. Available at request.
Stayed 1 night in Aug 2024

2/10 Terrible

Scherry

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Room and hallways smelled like cologne, feet, and cigarettes. Room was not properly cleaned.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large and well equipped (king bed plus sitting area with frig and microwave). Only complaint is that the hot water was more luke-warm water.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good parking
Stayed 3 nights in Aug 2024

10/10 Excellent

maggie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

maggie

Business traveler
Liked: Amenities
Great place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice decent place if you’re looking for an affordable option. The complimentary breakfast was decent! A hot bar with eggs, sausage and potatoes/hashbrowns; pastries, delicious cinnamon rolls, fruit, and a pancake machine that made some oddly-shaped but OK tasting pancakes.
Stayed 4 nights in Jul 2024

2/10 Terrible

MD RUBEL

Disliked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Aug 2024

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yesica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Family Vaca
Was a great location. Close to the Lakeway Marina and other amenities, restaurants etc Overall good value for area.
Stayed 3 nights in Jul 2024

4/10 Poor

Kathryn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
First thing is that when we got to our room it was burning up hot and we couldn't stand to stay in it long enough to even unpack which I really wanted to do after a 5 hour car ride. Fortunately it finally cooled down when we returned 4 hours later. I also very much resented the rude maid that knocked on the door at 10:56. I explained I was heading to get the luggage cart to load the luggage and she told me "BE OUT IN FIVE MINUTES". We all found the beds hard, and I did not like the scented sheets. The breakfast was good, the coffee was awful!
Stayed 1 night in Jul 2024

10/10 Excellent

Ami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
We had a great stay. Property was clean and well maintained. Check in was simple and staff were friendly. We will chose this hotel next time we travel to the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Georgia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff - terrific! The breakfast - absolutely wonderful!!! Quiet & comfortable!
Stayed 1 night in Jul 2024

10/10 Excellent

Jerrick or Lauretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Angilique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2024

10/10 Excellent

Remona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dolphins in the water when you have breakfast, the hot tub and pool area, everything was very clean
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and very clean
Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're going to Lake Travis the property is very close and convenient. The staff was very helpful and breakfast was great. I would definitely at this location again.
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and inviting… Loved that we were nicely greeted and offered cold lemonade and sweet tea upon arrival! Spent part of our day in the sparkling clean pool! Overall, great stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jaren

Stayed 1 night in Jun 2024

2/10 Terrible

Audrey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DISGUSTING!!!! Management is horrible. We have pictures to show the BUGS in the bed. There was hair all over the bed, pillows and bathroom. We had to switch rooms because of how dirty the rooms were. Hunter at “reception” was very rude as well. 0/10 do not recommend
Stayed 1 night in Jun 2024

10/10 Excellent

Dave

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable. Pool area is very nice and clean! Plenty of swimming area lounge area around the pool.
Stayed 1 night in Jun 2024

4/10 Poor

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken door, difficult to lock / close. Was offered to transfer rooms but was too exhausted and I had just sanitized the room.
Stayed 1 night in Jun 2024