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Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Exterior
Exterior
Room amenity
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
805 Neches Street, Austin, TX, 78701
  • Sixth Street
    ‪7 min walk‬
  • Austin Convention Center
    ‪10 min walk‬
  • University of Texas at Austin
    ‪12 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Room amenity

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

9.4 out of 10
Exceptional
(22 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Comm)

8.8 out of 10
Excellent
(3 reviews)
  • 581 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room

8.8 out of 10
Excellent
(31 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 580 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, District View)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Accessible (Comm, District View)

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

7.0 out of 10
Good
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds, Accessible (Comm)

9.2 out of 10
Wonderful
(35 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(107 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, City View

  • 580 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(76 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (1842)
$151 nightly
The price was $168
The price is $151 total
includes taxes & fees
Hyatt House Austin/Downtown

About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

Hotel in Downtown Austin
An outdoor pool, a fitness center, and a poolside bar are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Austin Downtown - University by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Austin Downtown - University by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 934 out of 1536 reviews
Rating 8 - Good. 334 out of 1536 reviews
Rating 6 - Okay. 133 out of 1536 reviews
Rating 4 - Poor. 67 out of 1536 reviews
Rating 2 - Terrible. 68 out of 1536 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i’ve stayed here before and it’s nice but we were given a room right across the street of a bar that was bumping music all night and shaking our room. we only stayed one night and had to get up early and head out so it was very inconvenient to have so much noise. when booking there was no warning of outside noise or anything like that so it just sucked trying to sleep
Stayed 1 night in Apr 2025

2/10 Terrible

erika

My room was canceled without notice
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant stay. Everything was excellent especially the mattress and bed comfort. We would love to know the mattress brand, type and size including any details - as we are looking for buying one that is comfortable as the one at the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Good
Stayed 1 night in Mar 2025

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid

Everything I hoped for. Clean room with comfy bed.
Stayed 1 night in Mar 2025

6/10 Okay

W DALE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tanisha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff was amazing and friendly and clean room! Will definitely stay again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Wilfred

Stayed 1 night in Mar 2025

4/10 Poor

Matthew

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Cheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit noisy from the local bars but nothing the free earplugs didn’t solve.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lucero

Stayed 1 night in Apr 2025

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We definitely will return to this hotel when we’re in Austin. Roshelle and staff were absolutely amazing and friendly. Clean rooms, comfortable beds, pool, good breakfast. Etc The AC and white noise machine drowned out any outside noise. For the price - it’s perfect
Stayed 1 night in Apr 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, would stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amraj

Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Eli

Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Stayed 4 nights in Mar 2025

6/10 Okay

Illeana

Traveled with family
Disliked: Staff & service

I Was Disappointed.

The hotel is very nice, but the area not so much. Too many homeless all around. They offer a very nice breakfast buffet. The pool area is beautiful. Some staff are friendly/ others not so much. Parking on site is also very expensive/ but worth it since the area is not the greatest. Close to 6th Street & lots of bars & eateries.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, we'll kept and staff extremely accommodating & friendly. The area feels safe and we walked around every night without any issues. Just a few blocks away to sixth start is a great nightlife! Lots of bars and music. A short Uber or Lyft ride near the Austin convention Center is more upscale shopping and dining. Had a great time on this trip!
Stayed 3 nights in Mar 2025

10/10 Excellent

Joyce, Mexia

Stayed 1 night in Mar 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities
Pros: Staff was excellent! Rooms were clean, breakfast had good selection Cons: Loyd AC in room, window shade didn’t retract, area around property was dirty and didn’t seem safe (several homeless around)
Stayed 4 nights in Mar 2025

10/10 Excellent

GERALDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 4 nights in Mar 2025

6/10 Okay

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Pamm

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed on the 4th floor and the noise from the clubs was horrible. I asked the desk for another room, but they said all the rooms were taken. People should be warned that there is quite a bit of noise along 9th street. I was told that the breakfast was 6:30-9:30. But no one told me that the hours were different on Sunday. As a diabetic, I relied on those hours. Your staff was delightful, but there are huge problems with the noise and guests should be told.
Stayed 4 nights in Mar 2025