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Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Exterior
Room amenity
Exterior
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
805 Neches Street, Austin, TX, 78701
  • Austin Convention Center
    ‪10 min walk‬
  • University of Texas at Austin
    ‪12 min walk‬
  • Moody Theater
    ‪13 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Room amenity

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Comm)

  • 581 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

  • 580 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, District View)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Accessible (Comm, District View)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, City View

  • 580 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (1786)
$144 nightly
The price is $144 total
includes taxes & fees
Hyatt House Austin/Downtown

About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

Hotel in Downtown Austin
An outdoor pool, a fitness center, and a poolside bar are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Austin Downtown - University by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Austin Downtown - University by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 897 out of 1488 reviews
Rating 8 - Good. 328 out of 1488 reviews
Rating 6 - Okay. 129 out of 1488 reviews
Rating 4 - Poor. 67 out of 1488 reviews
Rating 2 - Terrible. 67 out of 1488 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Wes

Stayed 4 nights in Feb 2025

10/10 Excellent

Arielle

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to capitol. Breakfast included. Rooms are clean and spacious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Sandro

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We had bed bugs in our room
Stayed 1 night in Mar 2025

10/10 Excellent

MATILDA S, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Jan 2025

8/10 Good

Phillip

Stayed 1 night in Mar 2025

10/10 Excellent

Eli

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

Good location. Underground parking available. Did cost $35/day for parking.
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Rose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the price

Great friendly service, room was clean and comfortable. No issues with noise. Free breakfast was great! Some hot items available along with easy grab and go items like bagels, yogurt, fruit, etc.
Stayed 4 nights in Feb 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very friendly and in walking distance to what we wanted to interact with
Stayed 1 night in Jan 2025

4/10 Poor

Maureen

Disliked: Staff & service, room comfort

Think twice before you stay there.

Wanted almost 30 minutes to check in with only one person ahead of me. Manager plus another employee stocking snack store without caring that there were 4 people in line. Hotel was old but clean. Advertises a bar buts it’s in another hotel. They put us in a room next to an outdoor concert going on and heard loud music all night. I asked the same rude front desk person about a certain street and see just saying go left, I asked her north, south east or west and she said, I don’t know just go left. She was mad I was taking her time and rude.
Stayed 1 night in Mar 2025

6/10 Okay

Jack

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Broken TV, housekeeping never came, loud surrounding area, felt unsafe walking around the property during the day
Stayed 2 nights in Mar 2025

6/10 Okay

John F

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, rooms clean, good breakfast, nice location. EXCEPT, there's an outdoor music venue next door that is SUPER LOUD until 2AM. The hotel even leaves ear plugs in the rooms. We won't be back for that reason alone
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Austin stay

Very clean and friendly. Breakfast had a great variety and very good! Location was perfect. Beds very comfortable. Pool was very nice. One issue is an outdoor music venue located across the street. Too loud for sleeping on weekends
Stayed 4 nights in Feb 2025

6/10 Okay

Gloria

Traveled with group
Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lanai, Bend

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great location to dirty 6th
Stayed 1 night in Feb 2025

8/10 Good

Lilith

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we arrived at 11 pm, Imposible to park on the street to check in. Hotel Garage was very narrow, some vehicles were parked in 2 spaces. The room was nice , diferrent from the one I had reserved. I had reserved 2 queen side beds, the room was one king side bed and a sofa bed. we asked for extra pillows and blanquet for the sofa and they didnt' have. There are a couple of bars around the Hotel, it was very laud one of the nights even though the hotel provides with a noise machine and ear plugs. Positive side the hotel is very clean, and with the exception of a couple of front desk representatives the rest of the staff was very polite.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jensen

Stayed 1 night in Feb 2025

10/10 Excellent

Jarmanese

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 2 nights in Feb 2025

10/10 Excellent

Vilas, Acton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, clean and bathroom was clean too. Great breakfast and convenient parking in basement.
Stayed 1 night in Feb 2025

4/10 Poor

Alyssa

Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Offer

Stayed 6 nights in Feb 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorge

Stayed 2 nights in Feb 2025