Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Lobby sitting area
Exterior
Room amenity
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Pool
  • Laundry

Explore the area

Map
805 Neches Street, Austin, TX, 78701
  • Paramount Theatre
    7 min walk
  • Ladybird Kitchen + Bar
    1 min walk
  • Downtown Station
    6 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    18 min drive

Room options

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Comm)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comm, District View)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel

Hotel in Downtown Austin
An outdoor pool, a fitness center, and a poolside bar are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University

Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 623 out of 1081 reviews" "
Rating 8 - Good. 254 out of 1081 reviews" "
Rating 6 - Okay. 90 out of 1081 reviews" "
Rating 4 - Poor. 55 out of 1081 reviews" "
Rating 2 - Terrible. 59 out of 1081 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to a concert at the moody center it was perfect. Also love being right next to down town so we can walk everywhere. Highly recommend it’s a very nice hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Gilberto

Stayed 1 night in Aug 2024

8/10 Good

steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, lots of homeless people, close to 6th street.
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great area. Friendly staff. Easy parking
Stayed 2 nights in Sep 2024

4/10 Poor

Deanne

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Bairo

Liked: Staff & service
The service
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to be in walking distance of main attractions, Capital building about 15 mins walk. 6th Street and bars and music 5mins. Hotel is what you'd expect for its level. But staff were helpful and the whole place was spotless. Plenty of dining options within walking distance. Austin does have a homeless problem and dodging them is near impossible. But what major city doesn't, didn't encounter any problems with them. Very young crowd mainly, but still fun for the over 40s.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reasonably priced hotel
We had an excellent stay at the Holiday Inn in Austin! The hotel was very clean and fresh, the staff were lovely and responsive, the pool area was tidy and in good shape, and it was a better continental breakfast than a lot of hotels I’ve stayed in. In regards to other reviews noting it—yes, the area of town where this hotel is has a notable homeless population. Nobody bothered us at all while walking to and from, and we never felt in any way unsafe. If you are generally afraid of homeless people, maybe you won’t like it here (or in downtown Austin in general) but typically if you respect others they will respect you. It was not an issue for us.
Stayed 4 nights in Sep 2024

4/10 Poor

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Hugo

Disliked: Cleanliness, amenities, property conditions & facilities
Tub/shower didn't work properly. TV remote was sticky. Too many valet parking floors with minimal use that I had to drive through before I was able to park. Sausage included with breakfast was rubbery, tough, and tasted awful.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience our room was full of cockroaches, front desk was no help !!!!!!
Stayed 2 nights in Aug 2024

6/10 Okay

Alejandra

Stayed 1 night in May 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, clean and easy access. Will be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

E.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Homero

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Mohammed

Stayed 1 night in Aug 2024

10/10 Excellent

Oliver, Eagle Pass

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Aug 2024

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was super easy and the staff were kind. They upgraded our room to a suite free of charge. The hotel was very affordable and convenient to the show at Stubb's Amphitheater we were attending that night!
Stayed 1 night in Aug 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience at this hotel it was very clean and great customer service in front of the desk. Also, the hotel is in an area super close to everything. It’s in downtown and two street away from six street. The rooftop bar was amazing. Would Stay here again
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sergio

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near everything. Nice, friendly staff. Clean facility. Good breakfast, but you better be on time. They shut it down, fast. The hotel wouldn't accept my reservation from a Third Party, twice. It got turned down for no reason. The hotel rate was considerably higher than with a Third Party booking, but it would not accept it. Eventually, it did from another booking agency, but I'd rather not used that one. 30 bucks for parking, ouch.
Stayed 1 night in Aug 2024