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Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Lobby sitting area
Exterior
Exterior
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
805 Neches Street, Austin, TX, 78701
  • Paramount Theatre
    ‪7 min walk‬
  • Sixth Street
    ‪9 min walk‬
  • Texas State Capitol
    ‪10 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Room amenity

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm)

  • 581 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

  • 580 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, District View)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Comm, District View)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, City View

  • 580 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Austin Downtown - University, an IHG Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1007)
The price is $414
per night
$484 total
includes taxes & fees
Mar 6 - Mar 7
Hotel Indigo Austin Downtown - University, an IHG Hotel

About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

Hotel in Downtown Austin
An outdoor pool, a fitness center, and a poolside bar are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Austin Downtown - University by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Austin Downtown - University by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 723 out of 1229 reviews
Rating 8 - Good. 286 out of 1229 reviews
Rating 6 - Okay. 100 out of 1229 reviews
Rating 4 - Poor. 60 out of 1229 reviews
Rating 2 - Terrible. 60 out of 1229 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
I’ve stayed here before as it’s great rates and walkable to things. Unfortunately I had hats in the bathroom which lead to a bite as they were on towels. When reporting to the front desk, she said hmmm and that was kind of it. Again it’s a comfortable place for a budget, but the service is in line with that.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachel

Stayed 2 nights in Nov 2024

4/10 Poor

aniker

Stayed 3 nights in Nov 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Krista

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location!
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Claire

Liked: Staff & service
Wasn’t able to check-in on time after waiting in a long line of other guests, then. No TV remote, but they did bring it promptly after asking. The bathroom lights won’t work without flipping a switch on the outside of the bathroom. Housekeeping was great
Stayed 3 nights in Nov 2024

10/10 Excellent

BARRY

Stayed 1 night in Oct 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot and close to music venues
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay right in downtown so everything was easy to get too. It was clean and comfortable. The bed was big comfortable. The staff were very nice. The only things I'd have to say I didn't like were the parking situation and the refrigerator didn't appear to be working. Since we were only there for the one night the refrigerator wasn't a big deal but they should make sure to check it out for future guests. However, there were no clear signs to point out where you need to go to park. It was a bit confusing but thankfully we figured it out. Also the space trying to get in the parking garage was very tight and if you have a big vehicle you will have trouble. Also not more than one car at a time can get through the path to the garage. Overall though had a great experience and if I'd stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was conveniently located right outaide of downtown Austin. Within walking distance of the Capital and entertainment options. There was a club a block away that had a live band. We rhought it would keep us up all night but it ended at a reasonable time.
Stayed 2 nights in Nov 2024

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable and welcoming
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Tolerable
Stayed for an overnight trip. Did not care for the parking, as it was in a sketchy, dark, unsafe underground parking garage 4 stories below the actual hotel. The room itself was clean and comfortable. The breakfast left a lot to be desired. Not good at all.
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly. Room was nice but just a couple of issues with the bathroom but not major. Breakfast was tasty but everything was cold but the coffee.
Stayed 1 night in Nov 2024

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy and affordable stay close to the fun zone
good overnight stay, decent breakfast, good coffee, nice pool area! Only had a little difficulty with the HVAC system, but overall a very nice stay.
Stayed 1 night in Nov 2024

4/10 Poor

Nilendu

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
People forget phone chargers, may be keep a few handy (or add usb charging dongles to rooms as many other HIE have). The person in reception was well behaved but not very useful.
Stayed 1 night in Nov 2024

10/10 Excellent

Pak-Tao

Stayed 3 nights in Oct 2024

10/10 Excellent

vicky

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Amenities
Great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rhett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 3 nights in Nov 2024

4/10 Poor

Olena

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Erin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Watch out for extra fees! (Parking & security)
Started out rocky. Should have been notified of high security deposit BEFORE swiping card! I also thought it was high and a bit ridiculous to have to pay extra for parking. However, very good location and cleanliness was great. Nice spot by the pool to sit as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024