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Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Exterior
Room amenity
Lobby sitting area
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry
$144
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
805 Neches Street, Austin, TX, 78701
  • Sixth Street
    ‪7 min walk‬
  • Austin Convention Center
    ‪10 min walk‬
  • University of Texas at Austin
    ‪12 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Room amenity

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

9.4 out of 10
Exceptional
(22 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Comm)

8.8 out of 10
Excellent
(3 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room

9.2 out of 10
Wonderful
(54 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

8.6 out of 10
Excellent
(4 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, District View)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Accessible (Comm, District View)

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

7.0 out of 10
Good
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds, Accessible (Comm)

9.0 out of 10
Wonderful
(39 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(114 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, City View

  • 580 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(97 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,997 reviews
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About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

Hotel in Downtown Austin
An outdoor pool, a fitness center, and a poolside bar are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Austin Downtown - University by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Austin Downtown - University by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1082 out of 1735 reviews
Rating 8 - Good. 353 out of 1735 reviews
Rating 6 - Okay. 148 out of 1735 reviews
Rating 4 - Poor. 73 out of 1735 reviews
Rating 2 - Terrible. 79 out of 1735 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rekik

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 🌟
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IHG

Hotel staff were very nice throughout our stay. All requests were answered in a timely manner.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, convenient location

Front desk staff were helpful and friendly. Easy to walk lots of places downtown (we came for a show at Austin Mohawk). Room very clean and comfy.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here after I DJed an event in East Austin. Got to the room before the event to rest up then after the event parked my car and had some pizza at Hoboken fun and few beers at Better Days bar then to Elysium for an hour of 'K-Pop' night.
Stayed 1 night in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Eurith Javier, Salinas

Stayed 3 nights in May 2025

4/10 Poor

Shannon

Disliked: Staff & service, room comfort
The location is great, but not the best stay. The pillows were flat and bed was so hard. I am a 150lb 5’7 female side sleeper and bed so hard was cutting off circulation in my hands. Attached is picture of dirty sheets. Gross checking into a room for a week and can’t get clean sheets! Took two days to come and repair toilet. Front desk female was rude and unprofessional wearing airbuds instead of helping day guests. We paid for parking at the hotel, but each time we left garage we had to pay again. Left very unsafe. No day security. Tried to get in room elevator around 430p and there was a homeless person in the elevator. Walked out of course. Waited for another elevator, but only one worked, so had to take unsecured stairs.
Stayed 6 nights in May 2025

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean and polite. Surrounding streets are a little uncertain. Suggest ubering rather than walking near this hotel
Stayed 3 nights in Jun 2025

4/10 Poor

Corey

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was very direct and not helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Joey

Traveled with family
Liked: Cleanliness
We requested connecting rooms but they booked one of them so we ended up in two different rooms so my two other kids got separated into another room instead..
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location walking distance to several restaurants and 6th street. Staff was helpful. Parking is pricey but was good compared to other hotels in the area. It is downtown Austin.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alexia

Traveled with family
Liked: Cleanliness
Nice and clean
Stayed 1 night in May 2025

10/10 Excellent

Jeanette

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is friendly and polite. Very clean and great location
Stayed 1 night in Jun 2025

10/10 Excellent

Iuliia, New York

Stayed 4 nights in May 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in May 2025

10/10 Excellent

Zacharias

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Peter, Brooklyn

You get what you pay for.
Stayed 4 nights in May 2025

10/10 Excellent

Domingo

Stayed 4 nights in May 2025

10/10 Excellent

Mirna

Stayed 1 night in Jun 2025

10/10 Excellent

Hanife Meftun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The aironditioner was stopped at the middle of the night. Wew were so hot
Stayed 1 night in May 2025

10/10 Excellent

Sandy

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of customer satisfaction I've experienced with this company is unmatched. They truly understand what customers need and deliver beyond expectations. Five stars for customer satisfaction!
Stayed 1 night in May 2025