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Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Property amenity
Free daily buffet breakfast
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry
$118
includes taxes & fees
Sep 13 - Sep 14

Explore the area

View in a map
10711 N Research Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪7 min walk‬
  • Domain Northside
    ‪3 min drive‬
  • Q2 Stadium
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobility Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobility Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Room (Specialty) | Premium bedding, pillowtop beds, in-room safe, desk

Room (Specialty)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Hotel in Gateway
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG offers 110 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
Holiday Inn Express NW Arboretum
Holiday Inn Express NW Arboretum Hotel
Holiday Inn Express NW Arboretum Hotel Austin Area
Holiday Inn Express Austin NW Arboretum Area Hotel
Holiday Inn Express Arboretum Area Hotel
Holiday Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area by IHG
Holiday Inn Express Suites Austin NW Arboretum Area an IHG Hotel

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 35 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Richard, Houston

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
People are extremely helpful and kind. Highly recommend the full free breakfast. Out room was not ready so the manager moved us to an exec suite, no added cost. Now we are spoiled. We will be back when we are in Austin
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricio, San José del Cabo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great and very close to the domain
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael, Austin

Stayed 1 night in May 2025

8/10 Good

Romario

Stayed 2 nights in May 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The staff was accommodating and very nice. The hotel was clean and we felt safe.
Stayed 1 night in May 2025

8/10 Good

Katie

Stayed 1 night in May 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and friendly

The front desk person was accommodating. His name was Adam and he allowed me to check in an hour early, which was great because I was really tired from being on the road all day. He was friendly and even remembered who I was from my phone call.
Stayed 1 night in May 2025

4/10 Poor

krystal

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The fountain in the pool did not work or was never running. Every night was so loud. My daughter and I were woken up many times to loud voices qnd doors slamming through 1 am.The area was good with lots of shopping around.
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Liked: Property conditions & facilities
Nice clean stay with a great breakfast
Stayed 1 night in May 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Amber, Phoenix

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Worked well for an overnight stay for work. Good Breakfast
Stayed 1 night in May 2025

10/10 Excellent

TIFFANY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in this area!
Stayed 2 nights in Mar 2025

4/10 Poor

Joel

Stayed 1 night in May 2025

10/10 Excellent

FRANCISCO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay , staff was very friendly and rooms were very clean . I would definitely stay here again .
Stayed 1 night in Apr 2025

10/10 Excellent

Renee, Arlington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time to stay there. Those days were very good. I love the fact that it was next-door to CostCo as there were some items I needed to get.
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was great! The AC smelled weird.
Stayed 1 night in Apr 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

victor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is Good and affordable
Stayed 4 nights in Apr 2025

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was super friendly and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Lillian

Traveled with family
Liked: Amenities
Clean and just what we needed
Stayed 1 night in Apr 2025

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2025