Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, sun loungers
Property amenity
Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
10711 N Research Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    9 min walk
  • Q2 Stadium
    3 min drive
  • Domain Northside
    4 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    20 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobility Tub)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room (Specialty)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

Hotel in Gateway
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.
Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel offers 110 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel provides a spa tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. A complimentary area shuttle within 5 miles is available for guests. Onsite self parking is complimentary.

Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
Holiday Inn Express NW Arboretum
Holiday Inn Express NW Arboretum Hotel
Holiday Inn Express NW Arboretum Hotel Austin Area
Holiday Inn Express Austin NW Arboretum Area Hotel
Holiday Inn Express Arboretum Area Hotel
Holiday Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area

Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1000 reviews" "
Rating 8 - Good. 225 out of 1000 reviews" "
Rating 6 - Okay. 36 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gaurang

Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

gina

Stayed 4 nights in Sep 2024

8/10 Good

Arthur

Stayed 2 nights in Aug 2024

10/10 Excellent

Terrell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the comfortable beds
Stayed 1 night in Aug 2024

10/10 Excellent

María

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent sevice, very clean, good break fast and very cuzy! I highly recommend this place!
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lazaro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Seiko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here a lot! Clean room, nice breakfast, great pool and receptionists/staff are friendly! We will definitely come back!
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2024

10/10 Excellent

Pete

Stayed 1 night in Jul 2024

8/10 Good

April

Traveled with family
Liked: Staff & service
Lots of construction.
Stay was ok- lots of construction going on in the hotel that went on until 9:30pm. Front desk staff was kind, but it would have been nice if the noise had stopped earlier in the evening. Room was clean- everything else was nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Israel

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and helpful . Room was very large and extremely clean. Little bit of renovations going on in lobby area when we stayed. Overall good property.
Stayed 1 night in Jul 2024

10/10 Excellent

Dezalynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 2 nights in Jul 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleasant stay. Super friendly and helpful staff - day and night!! For a crowded place, it was impressively quiet! First room smelled like smoke and they were quick and happy to move us to a different room. Very accommodating in a variety of ways. Walkable food options and other big stores nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

Omid, HOUSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, the view on top floor was great, and the staff has been very helpful! Will come back again.
Stayed 1 night in Jul 2024

10/10 Excellent

Terrell

Stayed 1 night in Jul 2024

10/10 Excellent

Terrell

Love it every time
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Stayed 2 nights in Jul 2024

10/10 Excellent

Marylee, Oklahoma City

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!! Nice clean, friendly great customer service loved breakfast!!! Will definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Terrell

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the comfortable beds
Stayed 1 night in Jul 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and the staff is helpful.
Stayed 1 night in Jul 2024