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Holiday Inn Express & Suites Austin NW - Four Points by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin NW - Four Points by IHG

Exterior
Exterior
Free daily continental breakfast
In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
$76
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
8300 N Fm 620 Building I, Austin, TX, 78726
  • Place, Concordia University Texas
    ‪7 min walk‬
  • Place, Hippie Hollow
    ‪4 min drive‬
  • Place, Lake Travis
    ‪8 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Leisure)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Leisure)

9.0 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (HEARING)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Accessible (HEARING)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Accessible (HEARING)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

7.6 out of 10
Good
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite

In-room safe, desk, laptop workspace, blackout drapes

Suite

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Twin Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Twin Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 2 Twin Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Twin Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Twin Beds

View all photos for Suite, 1 Twin Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Twin Bed, Accessible

  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Twin Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Twin Bed, Accessible (Mobility)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Twin Bed, Accessible

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior
Hyatt Place Austin / Lake Travis / Four Points
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 997 reviews
Hyatt Place Austin / Lake Travis / Four Points

About this property

Holiday Inn Express & Suites Austin NW - Four Points by IHG

Hotel in Lower Basin Lake Travis
An outdoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Austin NW - Four Points by IHG offers 82 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Holiday Inn Express & Suites Austin NW - Four Points by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 82 buildings
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Suites Austin NW Four Points an IHG Hotel

Holiday Inn Express & Suites Austin NW - Four Points by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1007 reviews
Rating 8 - Good. 235 out of 1007 reviews
Rating 6 - Okay. 70 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 27 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

mark

Stayed 1 night in Jul 2025

4/10 Poor

Margie L

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Remodeling, rain, and refuge--Yucky!

I'm 70 years old and invited my 75 yo sister for a 5 day respite. Ha! This was among my top worst hotel stays ever. The facility was in mediocre shape, the back hallway exit near rm #102 was blocked (who knows why,) and the smell of the glue, flooring, and garbage was awful. I reported a "wet carpet smell to desk clerk Tues. night and Saturday it was still there. No baseboards? No Business Center? Just an unbooted computer in lobby. Housekeeper was kind. Cook was cordial, food was bland. For $575.00 I expected much more. 😳
Stayed 4 nights in Jul 2025

10/10 Excellent

toan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service and great breakfast
Stayed 4 nights in Jul 2025

6/10 Okay

Jessica

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
While the hallways were not the nicest looking (it seems they’re doing renovations), the room was clean and comfortable for our 2 night stay. We’ve stayed here several times primarily because we enjoy their breakfast and because we know we’ll have suitable accommodations. We also enjoy that there are several food options as well as an HEB so close by.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jay

Stayed 5 nights in Jun 2025

2/10 Terrible

Mercy

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were semi dirty and not updated
Stayed 3 nights in Jun 2025

10/10 Excellent

adalberto

Liked: Amenities
clean friendly staff
Stayed 1 night in Jun 2025

4/10 Poor

Fred

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel seems to have new management as some things have changed since we been there
Stayed 2 nights in Jun 2025

8/10 Good

Leila

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Geeat
Stayed 2 nights in Jun 2025

4/10 Poor

Alexandra

Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Stayed 1 night in May 2025

2/10 Terrible

Alexandra

Stayed 2 nights in Apr 2025

10/10 Excellent

Ashton

Stayed 3 nights in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great the staff was great could not have a better staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly staff
Stayed 1 night in Jun 2025

4/10 Poor

Darrah

Business traveler
Liked: Staff & service, amenities
The lobby and exterior was lovely! Then you approached the elevator. Looks like a rehab had been started and then just left. The elevator was dirty and the button loghts didn't work. The 2nd floor continued to be dirty and trashed with a potential remodel. The room was dated. The chairs has dust in the cushions. The king sized bed was hard. Then the shower. OMG! Ive never had to take a washcloth to clean a showerhead before. Filthy with mold. The corners of the tub was moldy and the assist bars were jacked up. And of course the tub didnt drain... Then with this being in the heat of TX, i tried to hydrate. 1st with the water in the fitness room.Then the cold water they offered in the lobby. Both had a nasty taste. Definitely not filtered. Not what i expected from a Holiday Inn.
Stayed 1 night in Jun 2025

8/10 Good

Kevin, arlington

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Dalila

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
The stay overall was good. The bed was very firm and the pillows went flat as soon as your head hits the pillow. They must of been renovating because room numbers weren't hung up and it looked like fresh paint in the hallway. We had an issue of having the wrong type of room but the night audit at the desk fixed it quickly which I really appreciate his help.
Stayed 5 nights in May 2025

10/10 Excellent

Yahaira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the locations was great! Has a good amount of things that are close by and was easy to get in and out of the property. Really liked the covered patio for the pool, as well the covered parking lot that’s under the hotel!!! It was a very safe place to stay at! Great for a girls trip!!!
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to, even for out-of-towners. Very nice breakfast. Super easy check in and even easier check out. Clean comfortable room.!
Stayed 2 nights in May 2025

2/10 Terrible

Rachelle

Stayed 10 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best weekend in Austin

I had an amazing stay with my fiance. The rooms were cleaned. Anytime I needed towels i got them easily. The breakfast was delicious with different choices and the lobby staff was very accommodating and present. Even parking was easy to find.
Stayed 2 nights in May 2025