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HomeTowne Studios by Red Roof Austin

2.0 star property

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Photo gallery for HomeTowne Studios by Red Roof Austin

Individually furnished, desk, free WiFi, bed sheets
In-room dining
Exterior
Property amenity
Reception

Reviews

4.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen
$64
includes taxes & fees
Dec 29 - Dec 30

Explore the area

View in a map
12621 Hymeadow Dr, Austin, TX, 78729
  • Place, Austin Aquarium
    ‪14 min walk‬
  • Place, Main Event Entertainment
    ‪2 min drive‬
  • Place, Lakeline Mall
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Studio, 1 Queen Bed, Accessible, Non Smoking

Individually furnished, desk, free WiFi, bed sheets

Standard Studio, 1 Queen Bed, Accessible, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking

Individually furnished, desk, free WiFi, bed sheets

Standard Studio, 1 Double Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking

Individually furnished, desk, free WiFi, bed sheets

Standard Studio, 1 Queen Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking

Individually furnished, desk, free WiFi, bed sheets

Standard Studio, 2 Double Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, 2 Queen Beds, Non Smoking

Individually furnished, desk, free WiFi, bed sheets

Standard Studio, 2 Queen Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

HomeTowne Studios by Red Roof Austin

Hotel in Pond Springs
Laundry facilities, express check-in, and express check-out are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
HomeTowne Studios by Red Roof Austin offers 139 accommodations with complimentary toiletries. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
HomeTowne Studios by Red Roof Austin features a vending machine, laundry facilities, and express check-in. Wireless Internet access is complimentary. This Austin hotel also offers express check-out, complimentary use of a nearby fitness facility, and an elevator. Onsite self parking is complimentary.

HomeTowne Studios by Red Roof Austin has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator (32 inch wide door)
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For any deposits paid in cash or check refund will be mailed within 14 days after departure, pending satisfactory room inspection.
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crossland Austin-West
Crossland Motel Austin-West
Crossland Economy Studios Austin - West Hotel Austin
Crossland Austin-West Motel
HomeTowne Studios Austin Motel
HomeTowne Studios Motel
HomeTowne Studios
Crossland Austin West
HomeTowne Studios Austin
HomeTowne Studios Austin by Red Roof
HomeTowne Studios by Red Roof Austin Hotel
HomeTowne Studios by Red Roof Austin Austin
HomeTowne Studios by Red Roof Austin Hotel Austin

HomeTowne Studios by Red Roof Austin Reviews

Reviews

4.8
Rating 10 - Excellent. 147 out of 1000 reviews
Rating 8 - Good. 115 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 139 out of 1000 reviews
Rating 2 - Terrible. 452 out of 1000 reviews

4.6/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Poor

Christian E

Disliked: Staff & service, amenities, property conditions & facilities
The bathroom floor was sunken in, likely from water damage. There were roaches (live and dead). The ceiling had water damage. The AC unit burned out easily and wouldn’t consistently stay on. Sheets were thin with no blankets provided in the room.
Stayed 4 nights in Sep 2025

2/10 Terrible

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Roaches, Garbage Piked High & Transients

Walked in the too and there were live roaches crawling on the floor! I took photos! I cried! It was a long trip to attend my son’s wedding! I went back to the front desk and told her, retuned the key. The garbage was piled very high in every stairwell! A drugged up male was dancing around, “singing”, etc. He “lives” there. I took an uber to a Hyatt! I had to change clothes in there. o by ladie’s room, due to being almost late to my own son’s waiting!! I needed clean, safe & affordable accommodations, this hotel failed!!!I want a refund! I am on SS Disability and need every penny! What a disappointment!!! My son had to pay for my new room since I had no $$$! Now I have to pay him back! This place should be labeled, “ a drug transient population occupied, roach infested, definitely bedbugs, garbage piled to the ceiling, with a young nice helpless to help employee”!
Stayed 1 night in Sep 2025

2/10 Terrible

Eliu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a reservation and the employee closed early and set to close the blinds on me at 10:45 when it clearly says they close at 11:00 pm mind you I drove all the way from Houston .
Stayed 1 night in Sep 2025

2/10 Terrible

Alexander

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

This place was horrible. Dogs and cats everywhere. Dog in room 214 every night and I mean every night would whine and cry for at least an hour at same time. Roaches, dirty floors, dirty towels (every one), no wash clothes, stove top rusty, rude desk clerks, old soap and hairs left in rest room, rooms torn up (room 142 had visible mold) had too move to room 214 next to crying dog. People living in their car in the parking lot. Trash full and not emptied my whole stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where clean. Liked the walk-in shower w/seat. Large refrigerator plus microwave. Staff were friendly. Quiet neighborhood
Stayed 3 nights in Sep 2025

4/10 Poor

Mathew

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in room, old shower supplies in shower
Stayed 2 nights in Sep 2025

2/10 Terrible

Anaria

Stayed 1 night in Aug 2025

4/10 Poor

Natalia

Liked: Cleanliness, staff & service
Mold
Stayed 1 night in Jul 2025

8/10 Good

Natalia

Nice
Stayed 4 nights in Jul 2025

8/10 Good

Natalia

Stayed 2 nights in Jul 2025

4/10 Poor

Natalia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Natalia

Stayed 7 nights in Jul 2025

2/10 Terrible

Sylvia

Disliked: Cleanliness, amenities, property conditions & facilities
I couldn’t enter my room because a man was hanging around my door. When I asked him to give me some space, he got upset. A woman should never attempt to enter her room when a strangers refuses to give her space. The front desk at the motel, did not agree with me and told me to contact Expedia. I contacted Expedia and Expedia said I have to contact the front desk at the motel. I explained the front desk told me to contact you. I contacted the dispute department for Red Roof. The dispute department contacted the front desk at the motel. While I was on the phone with the dispute department, the front desk employee approached me and was very upset about all the calls she is receiving from Expedia and the dispute department. They heard her get verbally aggressive with me and threaten me. She told me I needed to leave the property in 30 minutes and she was calling the police. I told her, I think calling the police is a good idea. She never called the police and I ended up calling the police because I was afraid of what she was going to do to me. If I’m carrying my luggage, I’m very vulnerable of being attacked. She called me on my phone and was furious I called the police. The police typically don’t escort people, but they agreed to dispatch the call. I had to pack up and leave immediately. In addition, I couldn’t use the stairs because there was a homeless person sleeping on them.
Stayed 3 nights in May 2025

10/10 Excellent

Natalia

Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Give it a pass

The toilet overflowed into the room and the front desk refused to provide a plunger. Once the maintenance man came we had heated words. Dealing with sewage all over the floor didn't help things. They refused to give me a refund and said I had to leave. No help or recourse from them, so yes I was angry. Hotels.com covered it and I am grateful for having them on my side. If you stay here, make sure you use a 3rd party.
Stayed 7 nights in Jun 2025

10/10 Excellent

Natalia

Liked: Staff & service, property conditions & facilities
Nice
Stayed 7 nights in Jun 2025

6/10 Okay

Davin

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jun 2025

6/10 Okay

Andrea

Traveled with partner
I liked they had a full kitchen
Stayed 2 nights in Jun 2025

10/10 Excellent

matias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to places is easy
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had roaches and there was black mold in the shower
Stayed 21 nights in May 2025

10/10 Excellent

Paul

Stayed 7 nights in May 2025

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The front staff were very nice and let me cancel my stay. The rooms were not clean. There was unknown stains on the bedding. The rooms reeked of cigarette smoke. It was not a safe neighborhood for a woman alone. All in all I would not suggest the place. However the staff was very nice when I asked for a refund. Perhaps if you are on a budget and are not a woman traveling alone, then one could stay here. Again, the staff were very nice.
Stayed 5 nights in May 2025

8/10 Good

Kim

Liked: Room comfort
Stayed 7 nights in May 2025

4/10 Poor

Latretia

Disliked: Amenities, property conditions & facilities
The electricity went out for a night/ day and I didn’t get a refund for it. The refrigerator was leaking.
Stayed 2 nights in May 2025

2/10 Terrible

Basilio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cobijas susias
Stayed 1 night in May 2025