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Hotel Indigo Austin Downtown - University, an IHG Hotel

3.5 star property

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March 2025

Photo gallery for Hotel Indigo Austin Downtown - University, an IHG Hotel

Meeting facility
Bar (on property)
Interior
Restaurant
Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
810 Red River St, Austin, TX, 78701
  • Paramount Theatre
    ‪8 min walk‬
  • Sixth Street
    ‪10 min walk‬
  • Austin Convention Center
    ‪11 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Pool View (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Pool View (Communications)

  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, City View

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Communications)

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, City View

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

  • 412 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, City View

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Pool View (Communications)

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Pool View

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel

Pool
Breakfast included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1190)
The price is $151
per night
$177 total
includes taxes & fees
Feb 16 - Feb 17
Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel

About this property

Hotel Indigo Austin Downtown - University, an IHG Hotel

3.5-star hotel in Downtown Austin
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Hotel Indigo Austin Downtown - University, an IHG Hotel offers 134 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Indigo Austin Downtown - University, an IHG Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 6 meeting rooms. This business-friendly hotel also offers a terrace, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Hotel Indigo Austin Downtown - University, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hotel Indigo Austin Downtown - University, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 20 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Austin Downtown University
Hotel Indigo University
Indigo Austin Downtown University
Hotel Indigo Austin Downtown University
Hotel Indigo Austin Downtown - University, an IHG Hotel Hotel
Hotel Indigo Austin Downtown - University, an IHG Hotel Austin

Hotel Indigo Austin Downtown - University, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 550 out of 1003 reviews" "
Rating 8 - Good. 235 out of 1003 reviews" "
Rating 6 - Okay. 89 out of 1003 reviews" "
Rating 4 - Poor. 60 out of 1003 reviews" "
Rating 2 - Terrible. 69 out of 1003 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Loida, Blue Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a concert venue 2 doors down - noisy at night but they offer noise reduction implements Great bar in the lobby
Stayed 1 night in Oct 2024

10/10 Excellent

LAUREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome trip
Amazing. Close to local bars and food trucks that were neat.
Stayed 3 nights in Oct 2024

10/10 Excellent

Loida, Blue Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in. No problens. Friendly staff
Stayed 1 night in Oct 2024

4/10 Poor

Kristy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great - but the noise level was horrible. It is across from an outpost concert hall and next to a night club. Traveling for leisure might have been ok, but I was there on business and didn't realize that it would be so noisy.
Stayed 2 nights in Oct 2024

8/10 Good

Krystal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice overall however not for us. Walking outside is full of homeless people and had a terrible smell, I know not the hotels fault but I wouldn't stay in that area again. Good restaurant options around, had a band playing at night which gave a good lively vibe. Staff weren't the best, no option but to valet park and forced to tip as per American standards. When removing suitcases from car there was no offer to help in anyway. Knowing that Im leaving my car in this persons hands made me feel like I should tip even though not deserved. When checking out we mentioned that we found personal items from the previous guests and there was no acknowledgement. Bedding was nice and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Edgardo

Stayed 1 night in Oct 2024

8/10 Good

Riya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience overall. It’s Austin. Expect lots of nightlife in the surrounding area.
Stayed 4 nights in Oct 2024

10/10 Excellent

LISA

Stayed 1 night in Oct 2024

8/10 Good

michael

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
good location
Stayed 3 nights in Oct 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Oct 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the parking situation. Basically your choices are public parking or valet for $40/day.
Stayed 1 night in Oct 2024

10/10 Excellent

Kaylyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic from the unique decor to the wonderful and helpful staff. The rooftop pool was such a delight especially as it was a hot few days. If your looking for a great hotel in Austin this is the hotel for you
Stayed 3 nights in Sep 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk downtown austin
Stayed 1 night in Oct 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Great location, good service, nice pool, clean, attentive staff. Cons: room needed some refreshing. Chair was worn to threads on the arms and back. Shower door did not close completely. Holder for shower head was loose. Vanity paint all worn off on shelf.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was across the street from music venue we were attending, good food options nearby, staff was friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Juli

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is beautiful, clean, staff is very helpful and friendly, beds are very comfortable so overall it was great. But the neighboring bar Cheer Up Charlies played the loudest music Ive ever heard until they closed at 2am, so we did not sleep well until the middle of the night. If I were to book again I would try to get a room on the opposite side of the building at least.
Stayed 2 nights in Sep 2024

8/10 Good

Paige

Stayed 2 nights in Sep 2024

6/10 Okay

Mandeep

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked the hotel and it says Hotel Indigo but really its just a holiday inn express even has the signs lol. The hotel check in was great and all the staff was kind and helpful. Thanks to the bartender by the pool he was new there but super helpful for service and recommended some good stuff. Now the hotel condition and amenities. Hotel needs a makeover and get there ac vents cleaned as they were mouldy and noisy. Pool needs to be cleaned better. And the bench outside the front has people that just live there like its shift work. Hotel rooms need a major reno as well. Will be back to Austin but not be staying at holiday indigo for those prices.
Stayed 2 nights in Sep 2024

10/10 Excellent

keith

Stayed 3 nights in Aug 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean place to stay at!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Cassandra Monique

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024