Hotel ZaZa Austin

4.5 star property

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Photo gallery for Hotel ZaZa Austin

Sundeck
Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Breakfast, lunch, dinner served; pool views
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
400 Lavaca St, Austin, TX, 78701
  • Moody Theater
    ‪4 min walk‬
  • Sixth Street
    ‪6 min walk‬
  • Austin Convention Center
    ‪13 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

Premium Room (2 King Beds)

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Signature Suite

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed, Balcony

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel ZaZa Austin

4.5-star hotel in Downtown Austin
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Change of towels is available on request.
Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.
In addition to a full-service spa, Hotel ZaZa Austin features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center and 20 meeting rooms. Event facilities measuring 8500 square feet (790 square meters) include conference space. This luxury hotel also offers a rooftop terrace, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).

Hotel ZaZa Austin is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Group Therapy - This poolside diner serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 100 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Group Therapy

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 8,500 square feet of conference space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Covered valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from March 30 to April 02
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Hotel ZaZa Austin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 848 out of 1006 reviews
Rating 8 - Good. 87 out of 1006 reviews
Rating 6 - Okay. 38 out of 1006 reviews
Rating 4 - Poor. 16 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Phaidra

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was pretty fast. The gentleman checking us in was very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in walking distance of a lot of restaurants and bars
Stayed 1 night in Nov 2024

10/10 Excellent

Mounier

Stayed 3 nights in Jan 2025

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel last minute and took a chance. Glad we did. From valet parking to the hotel staff everyone made out stay great.
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and aesthetic of the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving Hotel ZaZa!
We had a most wonderful stay at Hotel ZaZa. I just loved the atmosphere and vibe of the property. Can't wait to return.
Stayed 4 nights in Dec 2024

6/10 Okay

anthony

Stayed 1 night in Dec 2024

8/10 Good

Alexis Andrea

Stayed 2 nights in Dec 2024

10/10 Excellent

Viviana

Traveled with partner
Liked: Amenities
Overall, it was a great experience. I do recommend anyone to stay at Zaza hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Solomon

Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2024

10/10 Excellent

Dylan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a pleasant stay and very relaxing.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first impression checking in with Cole at the front desk was awesome! He was super friendly and made us feel welcomed right away. Hotel shuttle drivers Taylor and Jacob were also awesome...very friendly and authentic. Remmie in hospitality was also great! Again super friendly. The entire staff at Za Za is a great reflection of the hotel and we will definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Alfredo

Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Like the long horn limo
Stayed 3 nights in Dec 2024

10/10 Excellent

Petrwska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient. The besmd, pillows and robes are heavinly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Casey, Greensboro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look forward to visiting again!
Stayed 1 night in Dec 2024