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Hotel ZaZa Austin

4.5 star property

Choose dates to view prices

Photo gallery for Hotel ZaZa Austin

Sundeck
Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Breakfast, lunch, dinner served; pool views
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
400 Lavaca St, Austin, TX, 78701
  • Moody Theater
    ‪3 min walk‬
  • Sixth Street
    ‪5 min walk‬
  • Austin Convention Center
    ‪12 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Room (2 King Beds)

Premium Room (2 King Beds) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room (2 King Beds)

  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Suite

Signature Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Signature Suite

  • City view
  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed

  • City view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite, 1 King Bed, Balcony

  • City view
  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed

  • City view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel ZaZa Austin

4.5-star hotel in Downtown Austin
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Change of towels is available on request.
Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.
In addition to a full-service spa, Hotel ZaZa Austin features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center and 20 meeting rooms. Event facilities measuring 8500 square feet (790 square meters) include conference space. This luxury hotel also offers a rooftop terrace, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).

Hotel ZaZa Austin is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Group Therapy - This poolside diner serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 100 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Group Therapy

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 8,500 square feet of conference space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Covered valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from March 30 to April 02
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Hotel ZaZa Austin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 848 out of 1000 reviews
Rating 8 - Good. 82 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the entire staff was friendly and accommodating.
Stayed 4 nights in Feb 2025

10/10 Excellent

MAHMUD, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay Steff was very nice helpful everything was great
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly and the rooms were big.
Stayed 2 nights in Feb 2025

8/10 Good

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk service was super friendly on my arrival and departure but when I called the reception desk, the staff was not very polite (maybe they were busy). Same with valet parking. Upon arrival and during the stay they were great but ignored me when I was checking g out and had to load my car. Room service was sub par. Breakfast eggs cooked wrong and fruit plate was tasteless. I liked the room decor and the bed was comfortable and bathroom was clean and spacious. The shower was hot but the sink only had hot and very hot water….no cold water from the tap….
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Great location at a beautiful hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

David, Manhattan Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, dining, art, and rooms!
Stayed 1 night in Feb 2025

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and staff
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
This is my first time at Hotel Zaza in Austin. I visit regularly on business, and I decided to try a new downtown hotel. I’m so glad to be staying here. The reception is welcoming and courtesy shuttle very convenient. The lobby, room, and restaurant are all aesthetically pleasing. It’s a welcoming atmosphere with a blend of charm, character, and sophistication. I am definitely coming back.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property and great service

Stayed 2 nights in Feb 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ZaZa was a wonderful place to stay and I’ll be back soon !
Stayed 3 nights in Feb 2025

6/10 Okay

Annie

Traveled with group
Liked: Cleanliness, staff & service
The Zaza was fine...nothing special for 400 a night. The staff was really great, that would be the highlight. The area is good, you can walk to a lot of things but I don't think downtown Austin is the "it" place anymore...feels like south congress is where you would want to stay. The rooms are soooooo dark. Getting dressed was like being blind, honestly. The lighting definitely needs to be upgraded. The general decor was outdated and the hallways to your room didn't read as a nice hotel. Bed was comfy, the room was large, and the drinks at the restaurant were really good. I just think it's a little expensive for what you get. We got a couples massage and it was one of the worst massages I've ever gotten, which is a shame b/c it was $450 .
Stayed 3 nights in Feb 2025

10/10 Excellent

william

Stayed 1 night in Feb 2025

10/10 Excellent

Pamela, Greenwich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for the Austin Marathon. The location was perfect and very friendly staff!
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and facilities.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My one night stay was too short! The staff were great and very attentive. The room was comfortable and quirky as show. I will stay at this property again and next time for more nights.
Stayed 1 night in Feb 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well themed ambiances. Rooftop, pool and restaurant on premises. Valet was efficient. Staff is excellent at customer service. Overall, it’s worth the investment
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice touches…coffee stations am, yea afternoon and hot tamales in the lobby….fun Very pleasant and helpful staff. Nicely appointed rooms and public areas
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sheldon, West Bloomfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

John

Stayed 1 night in Jan 2025

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 3 nights in Feb 2025

8/10 Good

Abhishek, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2025