Hotel ZaZa Austin

4.5 star property

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Photo gallery for Hotel ZaZa Austin

Sundeck
Breakfast, lunch, dinner served; pool views
Meeting facility
Exterior
Gym

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
400 Lavaca St, Austin, TX, 78701
  • Moody Theater
    ‪3 min walk‬
  • Sixth Street
    ‪5 min walk‬
  • Austin Convention Center
    ‪12 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

Premium Room (2 King Beds)

10.0 out of 10
Exceptional
(19 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Premium Suite

  • 880 sq ft
  • Sleeps 4
  • 1 King Bed

Signature Room

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(21 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(33 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel ZaZa Austin

4.5-star hotel in Downtown Austin
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Change of towels is available on request.
Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.
In addition to a full-service spa, Hotel ZaZa Austin features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center and 20 meeting rooms. Event facilities measuring 8500 square feet (790 square meters) include conference space. This luxury hotel also offers a rooftop terrace, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).

Hotel ZaZa Austin is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Group Therapy - This poolside diner serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 100 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Group Therapy

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 8,500 square feet of conference space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Covered valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from March 30 to April 02
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Hotel ZaZa Austin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 860 out of 1010 reviews
Rating 8 - Good. 82 out of 1010 reviews
Rating 6 - Okay. 38 out of 1010 reviews
Rating 4 - Poor. 14 out of 1010 reviews
Rating 2 - Terrible. 16 out of 1010 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

john

Stayed 1 night in Apr 2025

4/10 Poor

nancy

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Stayed 2 nights in Apr 2025

10/10 Excellent

Xavier, Austin

Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025

8/10 Good

Lonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, the room was spacious and luxurious. The shower was one of the largest we’ve come across in a hotel. My only complaint, while not specific to Hotel ZaZa was the price gouging since there was an event in Austin and hotel space was limited.
Stayed 1 night in Apr 2025

10/10 Excellent

Julia, Venice

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shareen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slice of heaven

This hotel was beautiful!! Conveniently located, within walking distance to all the hot spots. Very clean and each space was uniquely decorated. The restaurant was very good. 10/10 recommend this hotel.
Stayed 1 night in Mar 2025

8/10 Good

Marc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice and has corky art. It’s got a great vibe. The gym is very small and closes at 8 PM. The restaurant closes at 10 and bar closes at midnight. The VIP room I got stared straight at a parking garage. VIP amenities are not existent here Even with VIP through Expedia. They still charged you $60 a day to park. I really didn’t see the value for this luxury hotel. The service from all the employees is wonderful. They are very helpful. Very kind with the hotel itself could offer a little more.
Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Stayed 3 nights in Apr 2025

10/10 Excellent

Susana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, made us feel welcome. We will be staying here again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas Scott

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel ever anywhere!

After decades of travel and staying in hundreds of hotels and resorts, this may be the finest place i have ever stayed anywhere. They absolutely have the most comfortable beds, lots of helpful staff at all hours, an amazing pool and bar/restaurant on the seventh floor, spas and the most wonderful funky artful (yet refined) decor ANYWHERE!! And I’m a dude! My gf loved it more than me!
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ZaZa Austin was Amazing

First time at ZaZa, will not be the last. Great location, excellent service, beautiful accommodations, spacious and comfortable rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Todd

Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay!

Beautiful hotels, great amenities and very clean. The staff was friendly from the front door to room service and restaurant.
Stayed 1 night in Apr 2025

2/10 Terrible

nicholas

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Mar 2025

8/10 Good

barry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the staff was kind and helpful. Our room was huge. The bed was very comfy. Loved the pool and restaurant as well.
Stayed 3 nights in Mar 2025

10/10 Excellent

DANIEL

Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Stayed 2 nights in Mar 2025