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Hyatt Centric Congress Ave Austin

4.0 star property

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Photo gallery for Hyatt Centric Congress Ave Austin

Room (Artist Residence) | In-room safe, desk, laptop workspace, blackout drapes
Restaurant
View from room
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
721 CONGRESS AVE, Austin, TX, 78701
  • Sixth Street
    ‪2 min walk‬
  • Moody Theater
    ‪11 min walk‬
  • Austin Convention Center
    ‪15 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Capital)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Capital)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Capitol View)

View from room

Room, 2 Queen Beds (Capitol View)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Congress)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Congress)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Shower)

View from room

Room, 2 Queen Beds, Accessible (Accessible Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Capitol View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Capitol View)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Artist Residence)

Room (Artist Residence) | In-room safe, desk, laptop workspace, blackout drapes

Room (Artist Residence)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

View from room

Room, 1 King Bed, City View, Corner

  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Capitol View)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Capitol View)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Capitol View)

View from room

Room, 1 King Bed, Corner (Capitol View)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Accessible Shower)

Room, 1 King Bed, Accessible (Accessible Shower) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Accessible Shower)

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

View from room

Room, 2 Queen Beds, City View

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

View from room

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

citizenM Austin Downtown

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1598)
The price is $184
per night
$220 total
includes taxes & fees
May 19 - May 20
citizenM Austin Downtown

About this property

Hyatt Centric Congress Ave Austin

4-star hotel in Downtown Austin
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning. Change of towels is available on request.
Hyatt Centric Congress Ave Austin offers 246 accommodations with espresso makers and safes. 55-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This Austin hotel also offers a 24-hour fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Hyatt Centric Congress Ave Austin is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Signature Restaurant - Onsite restaurant.
Rooftop Bar - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rooftop Bar
  • Signature Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels
  • Pay movies

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 35 per person
  • Valet parking fee: USD 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Centric Congress Ave Austin Hotel
Hyatt Centric Congress Ave Austin Austin
Hyatt Centric Congress Ave Austin Hotel Austin

Hyatt Centric Congress Ave Austin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 406 out of 579 reviews
Rating 8 - Good. 118 out of 579 reviews
Rating 6 - Okay. 42 out of 579 reviews
Rating 4 - Poor. 8 out of 579 reviews
Rating 2 - Terrible. 5 out of 579 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel.
Stayed 2 nights in Jan 2025

8/10 Good

erin, Dallas

Stayed 2 nights in Jan 2025

6/10 Okay

Bernadette

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Emanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jay

Stayed 2 nights in Jan 2025

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean, although very noisy from the hotel terrace bar.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mercy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved this hotel super close stores and restaurants we loved it!coming back!!
Stayed 3 nights in Jan 2025

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms are small but nice. The elevator wait time is excruciating.
Stayed 1 night in Jan 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views

The views from our 23rd-floor room were spectacular, and although the space was small, it had everything we needed. We enjoyed being so near the Paramount Theatre, and we loved the vibe of the lobby and the hallways.
Stayed 1 night in Jan 2025

8/10 Good

fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
The elevator smell bad
Stayed 1 night in Jan 2025

8/10 Good

Tara, Naples

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to a lot of bars and restaurants.
Stayed 4 nights in Dec 2024

10/10 Excellent

Davis

Stayed 4 nights in Jan 2025

6/10 Okay

Karen

Traveled with group
Disliked: Property conditions & facilities
No in room privacy for toileting or dressing. Too all a room for the price. No storage for clothing and shoes Only a partition around commode. Overall very uncomfortable sharing with a male friend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paula, Beaumont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay to see a performance at the Paramount!
Stayed 1 night in Jan 2025

10/10 Excellent

Seth

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to paramount theater which was the reason for our trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Stayed 1 night in Nov 2024

10/10 Excellent

Koye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the city are stunning. The staff was very friendly, and the valet took great care of my truck! Will definitely be coming back for more extended stays!
Stayed 1 night in Jan 2025

10/10 Excellent

Pratik

Stayed 1 night in Dec 2024

10/10 Excellent

Carol, Addison

Stayed 1 night in Dec 2024

6/10 Okay

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Room comfort

Friendly employees but the rooms suck

Hotel employees were very nice and friendly and that made our stay great. But the rooms are terrible, I would never stay at this property again, there is no privacy going to the bathroom or using the sink. Very strange layout, room is made for one person only.
Stayed 1 night in Dec 2024

2/10 Terrible

paul

Stayed 1 night in Dec 2024

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super nice hotel. Staff really helpful and friendly. Valet parking takes a bit of time, but overall great hotel
Stayed 2 nights in Dec 2024

8/10 Good

Jorge, Miami

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ll come back despite the rooms being very small
Stayed 2 nights in Dec 2024