Hyatt House Austin/Downtown

3.5 star property

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Photo gallery for Hyatt House Austin/Downtown

Exterior
Outdoor pool
Lobby
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
901 Neches Street, Austin, TX, 78701
  • Texas State Capitol
    ‪7 min walk‬
  • University of Texas at Austin
    ‪10 min walk‬
  • Austin Convention Center
    ‪12 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪12 min drive‬

Room options

Suite, 1 Bedroom (1 King & 1 Sofa Bed)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Queen Beds, Den Guestroom)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed (High Floor)

  • 465 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Queen Beds, Specialty)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 283 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Kitchen)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Kitchen (Plus Sofa Bed)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen)

  • 465 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-in Shower)

  • 465 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Large Studio)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

  • 595 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • 465 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Corner (1 King & 1 Sofa Bed)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

  • 465 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Hyatt House Austin/Downtown

3.5-star hotel in Downtown Austin
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. Housekeeping is available on request.
Hyatt House Austin/Downtown offers 190 air-conditioned accommodations with coffee/tea makers and designer toiletries. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt House Austin/Downtown features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 960 square feet (89 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and an arcade/game room. Parking is available onsite for a surcharge.

Hyatt House Austin/Downtown is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
H Bar - This cocktail bar specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 960 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.84 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House Austin/Downtown Hotel Austin
Hyatt House Austin/Downtown Hotel
Hyatt House Austin/Downtown Austin
Hotel Hyatt House Austin/Downtown Austin
Austin Hyatt House Austin/Downtown Hotel
Hotel Hyatt House Austin/Downtown
Hyatt House Austin Austin
Hyatt House Austin Austin
Hyatt House Austin/Downtown Hotel
Hyatt House Austin/Downtown Austin
Hyatt House Austin/Downtown Hotel Austin

Hyatt House Austin/Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1140 out of 1789 reviews
Rating 8 - Good. 368 out of 1789 reviews
Rating 6 - Okay. 139 out of 1789 reviews
Rating 4 - Poor. 86 out of 1789 reviews
Rating 2 - Terrible. 56 out of 1789 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Sergio was awesome and took care of us. Glad to see he has been there a while from when I moved my daughter into her dorm at UT. There was a little mix up with our room but he took care of it! Rooms were perfect and breakfast is always good here! We walked to Pelons' for dinner. Super convenient!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Donald

Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Barbara

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walking distance to the state Capitol. Would definitely stay there again!
Stayed 2 nights in Mar 2025

8/10 Good

Siobhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to 6th street ~ two block walk! Parking is either valet or pay per hour in limited spots outside hotel we opted for this saved us $$ ~ Staff were welcoming and assistive. Breakfast great, Room ideal for our needs ~ kitchen and seating area. There are two homeless shelters nearby but no trouble. Austin nice for a getaway if you love ~ live bands, good food ~ Gus’s chicken & BBQ a must try! ~ liked pool tables in bars ~ lots of competition was fun! San Antonio.a short drive also. Overall enjoyed our stay!
Stayed 6 nights in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the friendly staff

The entire staff was extremely friendly. We enjoyed their big breakfast. We went to sixth Street and the Texas state capital. Great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Juan, MIDLAND

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Audrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here several times and the staff is just amazing and so kind.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary, BROKEN ARROW

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and rooms were very clean. Great job
Stayed 3 nights in Feb 2025

8/10 Good

Olivia F

Stayed 1 night in Mar 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff members were so friendly and helpful! Rooms were nice and clean plus they have a pool table by the bar which was fun! Only issue was the amount of homeless people within 2-3 blocks of the hotel. We felt safe walking around but everything else was good at the hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Harriet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calming

I liked the separate sleeping area and "living" area. It was almost like home. I also liked that there was no carpet on the floors.
Stayed 1 night in Mar 2025

8/10 Good

Darcy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel with the only exception being that the sofa sleepers were very uncomfortable for my kids. Overall, I would stay here again for our next trip!
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely fantastic for staying downtown. It has great amenities, super walkable, and fabulous service from the employees. Only downside is crazy expensive parking, but that's all of downtown Austin, so I guess it is what it is.
Stayed 2 nights in Feb 2025

8/10 Good

Edna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly!
Stayed 2 nights in Feb 2025

2/10 Terrible

Nijilah

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service
I had a terrible experience. I was hoping it didn’t turn into any kind of racial issue. Not only did I check-in early, but didn’t get into my room until after 4:30pm. It was very stressful. I just wanted to get to my room & take a nap honestly, but waiting for my room to be cleaned took forever & then I had to prove on my statement that the $50 holding fee was charged. That was crazy. The manager did give me free parking, but I wouldn’t recommend this hotel to anyone. I am dissatisfied.
Stayed 1 night in Feb 2025

10/10 Excellent

Alec

Stayed 1 night in Feb 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

JENSEN

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Herminia

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful amenities and staff. Will stay again
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicole

Stayed 2 nights in Feb 2025

10/10 Excellent

Christy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, friendly staff
Stayed 2 nights in Feb 2025