Hyatt Place Austin/Arboretum

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Place Austin/Arboretum

Outdoor pool, sun loungers
Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Laundry
  • Pet friendly

Explore the area

Map
3612 Tudor Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪17 min walk‬
  • Domain Northside
    ‪5 min drive‬
  • Museum of Ice Cream
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed

  • 180 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 180 sq ft
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 180 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (High Floor)

  • 180 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 2 Double Beds

  • 180 sq ft
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Hyatt Place Austin/Arboretum

3-star hotel in Gateway
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Austin/Arboretum offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Austin/Arboretum features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite self parking is complimentary.

Hyatt Place Austin/Arboretum is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 9:00 AM.
The Placery - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Languages

English, French, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Austin/Arboretum
Hyatt Place Austin/Arboretum Austin
Hyatt Place Austin/Arboretum Hotel
Hyatt Place Austin/Arboretum Hotel Austin
Hyatt Place Austin/Arboretum
Hyatt Austin Arboretum Austin
Hyatt Place Austin/Arboretum Hotel
Hyatt Place Austin/Arboretum Austin
Hyatt Place Austin/Arboretum Domain Area
Hyatt Place Austin/Arboretum Hotel Austin

Hyatt Place Austin/Arboretum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1002 reviews" "
Rating 8 - Good. 241 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, cleanliness and customer service. Great Breakfast. One of the best experiences in a pass-through hotel stay. Give the manager, and support staff a raise.
Stayed 1 night in Nov 2024

4/10 Poor

Katie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room did not have a remote for television. You have to log on through your phone and I kept receiving an error message. This was extremely disappointing
Stayed 1 night in Oct 2024

10/10 Excellent

Marysol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, nice room, comfy bed and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Jesenia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying that we will definitely stay at this hotel again if we find ourselves back in Austin. The things that we really liked about it were location which was central to all the places we wanted to visit. We also liked how clean the facility was and also the layout and the size of our room was wonderful. Having said all of that, there are opportunities for them to improve a few things for the next visit. Our shower had an extremely limited range of water temperatures which seemed odd to me. There was no ability to make the water cooler so if you had small children you would not be able to shower them in our shower which was room 411. The pool was very nice but I felt so sorry for the maintenance guy because whoever designed the hotel planted deciduous trees around the pool which meant there was a constant flow of dead leaves and things off of the trees, making it impossible for maintenance to keep the pool clean 24 hours a day. I do not see that as a failing of maintenance but rather a failing of the architect who planned the facility. According to the maintenance man, that is all governed by the arboretum and so the facility has no ability to cut the trees back or down. We did not use the free breakfast opportunity but it looked delicious. The only last thing is that the king size bed we had was a little saggy in the middle which forced me to sleep on the edge to be comfortable, but it wasn't bothersome enough to request a different room. Stay here!
Stayed 7 nights in Oct 2024

8/10 Good

Mark

Great
Stayed 1 night in Sep 2024

8/10 Good

LaShaunda

Traveled with group
Liked: Cleanliness, staff & service
It was a nice stay the showers just need updating as myself and my friend both slipped in the shower. Other than that it was a good stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cosha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Thao

Stayed 1 night in Sep 2024

8/10 Good

Joel

Stayed 8 nights in Aug 2024

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Vilma

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was a family environment
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well taken care of i did notice the pool need to be clean but it was also raining while I was there so I did't expect it to be perfect. The breakfast was wonderful. The room was very comfortable and floor was very quite.
Stayed 3 nights in Sep 2024

10/10 Excellent

Martinica, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

natasha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to and clean. Everyone was professional.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all of the amenities that the hotel had, and it was close to the main highway so getting around to restaurants and other scenic sites was easy.
Stayed 1 night in Jul 2024

2/10 Terrible

Karla

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Do not choose this place !!
Please do no stay here if you have a truck or luxury vehicle bc it will get broken into . Also if you do decide to stay here do not park in the back bc the hotel does not cover the back parking lot with cameras , so anything that happens to you there goes unnoticed. Managers do not care if your property is broken into or stolen they say it happens all the time unfortunately, a heads up would of been nice . There are signs that say do not leave your belongings inside, which we followed and still had out truck broken into but not the managers (right next to ours ). Overall the room was nice !
Stayed 2 nights in Aug 2024

10/10 Excellent

Colleen, San Antonio

Stayed 2 nights in Jul 2024

10/10 Excellent

Misael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Great stay
Everything we needed in a room. The only concern was the refrigerator not keeping drinks cold.
Stayed 1 night in Jul 2024

2/10 Terrible

Hendon

Stayed 2 nights in Jul 2024