Hyatt Place Austin/Arboretum - Domain Area Reviews
Reviews
9.0
Wonderful
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The property was very well taken care of i did notice the pool need to be clean but it was also raining while I was there so I did't expect it to be perfect. The breakfast was wonderful. The room was very comfortable and floor was very quite.
I loved all of the amenities that the hotel had, and it was close to the main highway so getting around to restaurants and other scenic sites was easy.
Please do no stay here if you have a truck or luxury vehicle bc it will get broken into . Also if you do decide to stay here do not park in the back bc the hotel does not cover the back parking lot with cameras , so anything that happens to you there goes unnoticed. Managers do not care if your property is broken into or stolen they say it happens all the time unfortunately, a heads up would of been nice . There are signs that say do not leave your belongings inside, which we followed and still had out truck broken into but not the managers (right next to ours ). Overall the room was nice !
Rooms were large with clean linens and surfaces, however between the breakfast area and friends rooms I saw 4 cockroaches in my time here.
Additionally, I was charged over twice the price of my stay and this has not been refunded almost a week later and is still marked as pending in my account. The staff were very friendly however didn’t seem to understand the payment system very well and were unable to sort my payment issues themselves leaving me with very little money in the account I use for travel.
Clean. breakfast good. It is pet friendly so I saw many with their dogs. However there was no microwave in my room which was dissapointing since my reservation details stayed otherwise. Had to go use the microwave in kitchen area and it was small and with my large fam of 6 it was very inconvenient.