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InTown Suites Extended Stay Austin TX – Research Blvd

2.0 star property

Choose dates to view prices

Photo gallery for InTown Suites Extended Stay Austin TX – Research Blvd

Fridge, microwave, stovetop, freezer
Fridge, microwave, stovetop, freezer
TV
Desk, free internet, bed sheets
Desk, free internet, bed sheets

Reviews

5.2 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • Laundry
  • Kitchen
$42
includes taxes & fees
Feb 23 - Feb 24

Explore the area

View in a map
12989 Research Blvd, Austin, TX, 78750
  • Place, Main Event Entertainment
    ‪15 min walk‬
  • Place, Austin Aquarium
    ‪1 min drive‬
  • Place, University of Texas at Austin
    ‪14 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪23 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed with Sofa bed

Desk, free internet, bed sheets

Traditional Room, 1 Queen Bed with Sofa bed

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 Queen Bed

Desk, free internet, bed sheets

Traditional Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Accessible

Desk, free internet, bed sheets

Traditional Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Desk, free internet, bed sheets

Traditional Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Desk, free internet, bed sheets

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Premium Studio, 2 Queen Beds

Desk, free internet, bed sheets

Premium Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Accessible Bathtub

Desk, free internet, bed sheets

Traditional Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, Accessible Bathtub

Desk, free internet, bed sheets

Premium Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio, 2 Queen Beds, Roll-in Shower

Desk, free internet, bed sheets

Premium Studio, 2 Queen Beds, Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Desk, free internet, bed sheets

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Desk, free internet, bed sheets

Traditional Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Front of property
Uptown Suites Extended Stay Austin TX – North
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  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 218 reviews
Uptown Suites Extended Stay Austin TX – North

About this property

InTown Suites Extended Stay Austin TX – Research Blvd

Motel in Pond Springs
This motel features laundry facilities, free self parking, and a vending machine. Weekly housekeeping is available.
InTown Suites Extended Stay Austin TX – Research Blvd offers 151 accommodations with air conditioning. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Premium cable television is provided. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

InTown Suites Extended Stay Austin TX – Research Blvd features a vending machine, laundry facilities, and an elevator. Onsite self parking is complimentary.

InTown Suites Extended Stay Austin TX – Research Blvd has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Dining table
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Crestwood Suites Austin
Crestwood Suites Motel Austin
Crestwood Hotel Austin
Crestwood Suites Austin Hotel Austin
Crestwood Suites Austin Motel
Crestwood Suites Motel
Intown Suites Austin Motel
Intown Suites Austin
Crestwood Suites of Austin
Intown Suites Austin Hotel
Intown Hotel Austin
Intown Suites of Austin
InTown Suites Austin
InTown Suites Extended Stay Austin TX – Research Blvd Motel
InTown Suites Extended Stay Austin TX – Research Blvd Austin

InTown Suites Extended Stay Austin TX – Research Blvd Reviews

Reviews

5.2
Rating 10 - Excellent. 118 out of 1001 reviews
Rating 8 - Good. 150 out of 1001 reviews
Rating 6 - Okay. 217 out of 1001 reviews
Rating 4 - Poor. 194 out of 1001 reviews
Rating 2 - Terrible. 322 out of 1001 reviews

5.2/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

2/10 Terrible

Jaqueline, Miami

Business traveler
Disliked: Cleanliness, staff & service, amenities
Please, for all out-of-town travelers, avoid this place. This is not a real hotel there is no front desk after 7 pm no customer service, and no sense of safety. The area feels dangerous at night, and everything inside is completely visible from outside, which is uncomfortable and unsafe. The property is poorly maintained, with no staff available to assist guests and none of the basic services you would expect from a hotel like towel, soap, shampoo… I strongly recommend choosing a different accommodation if you value safety, cleanliness, and peace of mind while visiting Austin.
Stayed 5 nights in Oct 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
I am not a picky person, but without a doubt this was the nastiest, most disgusting hotel I have ever booked. Our room (2nd floor) was a biohazard. There was a giant greenish-black stain under our mattress. Mold stains on the door, walls, and ceiling. The room smelled terrible. All of the upholstery was vaguely moist. The air in the room was so humid that the printer-paper receipt the hotel clerk gave me at the front desk absorbed all the humidity and became moist within an hour of us arriving (I didn't even realize this was possible, to be honest.) After 2 hours, we quietly checked out and left. Didn't even spend the night.
Stayed 1 night in Oct 2025

2/10 Terrible

Carlton

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Go elsewhere

Terrible in everything excluding service
Stayed 1 night in Oct 2025

4/10 Poor

Dementary

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Alan, Derby

Disliked: Cleanliness, property conditions & facilities
Dirty. Run down. Bugs. Bugs bugs. Gross.
Stayed 28 nights in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

sharif

Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Aug 2025

8/10 Good

Alaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT PLACE REASONABLE PRICE

GREAT PLACE TO STAY IF YOUR ON A BUDGET
Stayed 7 nights in Aug 2025

10/10 Excellent

Serafin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Jun 2025

10/10 Excellent

mckenzie

Stayed 7 nights in Mar 2025

2/10 Terrible

Ashlin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Dirty smelled like smoke, copes and fire truck there all night, front desk closed when they were supposed to be open. Everything broken.
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got in later than expected. Paul and Gerald took care of me between late night shifts to make sure I got in safely. The staff made all the difference. Everything I needed in one room. Good stay.
Stayed 21 nights in Mar 2025

4/10 Poor

Joe

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Miguel

Stayed 7 nights in Nov 2023

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I wish I had read more reviews…

I wish I had known that there were absolutely no kitchenware items: no plates, pans, silverware, etc. perhaps that was my fault for not reading the description well enough. The room was clean-ish. The property itself was questionable. Lots of pot and fighting. The gentleman who checked us in and all property staff were delightful. This just wasn’t the place for us.
Stayed 7 nights in Nov 2023

2/10 Terrible

Mona

Stayed 8 nights in Oct 2023

10/10 Excellent

Charlene

Stayed 7 nights in Feb 2023

10/10 Excellent

Michael

Stayed 7 nights in May 2022

2/10 Terrible

Jamila

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack cleaning.

We haven’t stay whole 7-8 days, only 1 day then we’re leaving because of reason not change the bed sheet and red spot on it. Got me and my sister very upsetting and disappointing.. i let my sister sleep on the bed, i and my son sleep on the floor then next morning My son got rashes on chest, the manger or worker said there no bugs bed, don’t they see what I said we sleep on the floor not bed. I’m pretty very upsetting more and more. Also smell smoke too, my sister and my son have a asthma and have serious healthy issues. So we called to manger and customer service about complaints. And I haven’t stay there for 8 days.. we went to brother house and stay over there. They said 5-7 days process to give my money back so I haven’t enough money This pretty ruin my plan and vacation.
1 bed, with hairy seen like they don’t change both beds
2 bed, what’s those?? We arrived at first night and see this?? Smh
Stayed 8 nights in Mar 2022

10/10 Excellent

Oscar

Stayed 7 nights in Mar 2022

10/10 Excellent

Terry l, Burleson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in Mar 2022

2/10 Terrible

James

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We found much better accommodations elsewhere. We couldn't leave fast enough.
Stayed 28 nights in Oct 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and dilapidated. The supposed renovations is lipstick on a pig.
Stayed 8 nights in Jul 2021

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jul 2021