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Austin Southpark Hotel

3.5 star property

Omni Austin Hotel at Southpark

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Austin Southpark Hotel

Lobby
Deluxe Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Pet friendly

Explore the area

Map
4140 Governors Row, Austin, TX, 78744
  • St. Edward's University
    2 min drive
  • Onion Creek Grille
    1 min walk
  • Plaza Saltillo Station
    13 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    10 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds

  • 292 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Balcony

  • 275 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Austin Southpark Hotel

3.5-star hotel in McKinney
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Austin Southpark Hotel offers 312 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Austin Southpark Hotel provides a health club and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 21205 square feet (1970 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Austin Southpark Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Onion Creek Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Southpark Coffee Shop - This coffee shop serves breakfast only. Open daily.
Lobby Bar - This lobby lounge specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Onion Creek Grille
  • Southpark Coffee Shop

Things to do

  • Health club
  • Heated pool
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 21,205 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day
  • Destination fee: USD 0.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 10 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Austin Southpark Hotel Hotel
Austin Southpark Hotel Austin

Austin Southpark Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 498 out of 1004 reviews" "
Rating 8 - Good. 226 out of 1004 reviews" "
Rating 6 - Okay. 114 out of 1004 reviews" "
Rating 4 - Poor. 88 out of 1004 reviews" "
Rating 2 - Terrible. 78 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oneika

Stayed 1 night in Sep 2024

8/10 Good

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mylinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great amenities
Stayed 1 night in Sep 2024

8/10 Good

Imelda, College Station

Traveled with family
Liked: Cleanliness, staff & service
We stayed in 9th floor for two nights and ice machine was not working. I reported the ice machine needing repair and was still not available the following day. I guess it takes longer time than I expect. I also checked the swimming pool and the water was not clear. So my daughter and I are not pleased.
Stayed 2 nights in Sep 2024

4/10 Poor

Jeffrey, Chicago

Traveled with partner
Disliked: Property conditions & facilities
Property was dated. Property was not clean... Left property. Stunned that this was a Marriott property.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

4/10 Poor

Domingo

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I had reserved for a king size bed, arrived and was told they overbooked and there was no more rooms with king size beds, they said it was also because I booked with a 3rd party not directly with the hotel, their queen size beds are actually full size, , they did comped breakfast for 1 day, which was not good at all
Stayed 2 nights in Sep 2024

10/10 Excellent

Dowon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Sep 2024

2/10 Terrible

Angelica

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE before booking your stay here!! Where do I begin! From the time we arrived at the hotel it was a terrible experience! First off the security kept watching everything we were doing and tried to scold us for being in the pool after hours yet we asked the staff when the pool closed and still had an hour and half to swim upon our arrival. She continued to follow us whenever we were in the hotel public areas and made it very uncomfortable. The staff could be rude when we would voice concerns and were not very friendly from the beginning till the end. I also had the do not disturb on my door yet while at the pool the cleaning service came into my room anyway. I was extremely upset and told them I do not want anyone in my room. The hotel is very outdated, especially the bathrooms. The pool was not the cleanest as well. We kept getting overcharged for things like deposits and tips!! We paid for breakfast to be included yet they did not give us all our vouchers and we had to request the missing vouchers. On top of now trying to fight a double charge for the stay all together. The only good thing I can say about this stay was their restaurant Onion Creek Grill's staff were awesome. Other than that I would never stay at this establishment again! This was a regrettable choice and will advise others planning to visit the Austin area that this place should be avoided. I'm an avid traveler and I've stayed in a lot of hotels but this place is now in my top 3 worst hotel stays ever!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here for a business trip. Upgraded to the king suite this time around and was not disappointed. There was plenty of room and the pool side view from the 12th floor was great looking out over Austin. The hotel is definitely showing it's age but for the price and everything, great staff and location it really is tough to beat.
Stayed 3 nights in Sep 2024

10/10 Excellent

Krystle

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nadia

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Marissa

Stayed 1 night in Aug 2024

10/10 Excellent

John-David

Traveled with partner
Liked: Amenities
Great
Stayed 4 nights in Aug 2024

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pool needs to clean more
Stayed 1 night in Sep 2024

10/10 Excellent

Lynoma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport
Stayed 1 night in Aug 2024

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Highway. Walking distance to several restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

christain

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Beau

Liked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Selena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very organized and very comfortable stay.
Stayed 1 night in Aug 2024

6/10 Okay

TOKPAH

Disliked: Property conditions & facilities
Ceiling is low, outdated furniture, moreover, they charge for parking $6 a night, even though the parking lot is empty. Next door neighbor with dog barking all night x 2 nights. The toilet backing up.
Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel, Bellflower

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel the best option in Austin
Stayed 1 night in Aug 2024