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Renaissance Austin Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Austin Hotel

Meeting facility
View from property
Indoor pool, seasonal outdoor pool
Bar (on property)
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Hot Tub
  • Parking available

Explore the area

Map
9721 Arboretum Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    1 min walk
  • Great Hills Country Club
    4 min drive
  • Domain Northside
    5 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    21 min drive

Room options

Luxury Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

Eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, View

Eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking, View

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Eco-friendly toiletries, hair dryer, towels

Signature Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 743 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds (Hearing Accessible)

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

Eco-friendly toiletries, hair dryer, towels

Signature Suite, 1 King Bed

  • 742 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Luxury Suite, 1 King Bed with Sofa bed

Luxury Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, desk, laptop workspace

Luxury Suite, 1 King Bed with Sofa bed

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking

  • 495 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Eco-friendly toiletries, hair dryer, towels

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 388 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, Multiple Beds, Non Smoking

  • 432 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed

Eco-friendly toiletries, hair dryer, towels

Club Room, 1 King Bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 2 Queen Beds

  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • 324 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Renaissance Austin Hotel

4-star hotel in Arboretum
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Renaissance Austin Hotel offers 492 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and an indoor pool, Renaissance Austin Hotel provides a spa tub and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 24 meeting rooms, and limo/town car service. Event facilities measuring 73628 square feet (6840 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Renaissance Austin Hotel is a smoke-free property.

Knotty Deck and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Austin Bites - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 23 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Austin Bites
  • Knotty Deck and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24 meeting rooms
  • 24-hour business center
  • Conference center (73,628 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (27 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.150 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 23.00 per night
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin Hotel Renaissance
Austin Renaissance
Austin Renaissance Hotel
Hotel Renaissance Austin
Renaissance Austin
Renaissance Austin Hotel
Renaissance Hotel Austin
Renaissance Austin Hotel Hotel
Renaissance Austin Hotel Austin
Renaissance Austin Hotel Hotel Austin

Renaissance Austin Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1002 reviews" "
Rating 8 - Good. 201 out of 1002 reviews" "
Rating 6 - Okay. 82 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Steve

Stayed 3 nights in Sep 2024

10/10 Excellent

Galeana

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Fawnya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and great dining options nearby.
Stayed 2 nights in Jun 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Location is wonderful. Staff is friendly. Has two pool indoor and outdoor. Work out room. The internet on the tv was slow. Tv/remote was slow as well. They need to update internet speeds.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel !
Hotel was clean and room was larger than most other hotels
Stayed 3 nights in Aug 2024

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Rebecca

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here every time I visit ATX
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff were very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Great, clean property. Would definitely recommend and stay again.
Stayed 1 night in Jul 2024

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time.
Stayed 1 night in Jul 2024

10/10 Excellent

Noriko

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very quiet and safe, plus everything is very close. Good to have a dog too, so many parks in the neighborhood. I like the smart TV to connect to my Netflix account easily. Friendly hotel employees, give them 5 stars!
Stayed 1 night in Jul 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Tamara, Humble

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience all around
The luxury suite was massive and the staff were really nice!!
Pool / hot tub view
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Stayed 1 night in Jun 2024

10/10 Excellent

Jaclyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Alok

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requires Urgent attention from who is in charge
We checked into the hotel and found our room to have poor mattresses. The sink had no hot water and the shower had no cold water. The shower head was shooting needles. We complained and asked for another room. We were informed that the hotel is fully booked and there was no room available. We had a 10 night booking and asked to check out early. We were informed that we could do so after the second night, which we did with the assurance that we would be charged only for 2 nights. Upon following up with Hotels.com, we are now being informed that this is not possible. It is a completely unacceptable situation and needs to be rectified immediately.
Stayed 10 nights in Jun 2024

6/10 Okay

Eva

Stayed 1 night in Jul 2024

6/10 Okay

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
pools were too small and only 3-4 ft deep; outdooor pool was dirty, there were used napkins floating at the botttom, I guess from adults drinking/eating close to it; room reserved and paid for was not available!! we were given a different room with less beds which was very inconvinient to accomodate our teenagers in; we paid for our own parking and there's no valet available, which is surprising for a 4 star hotel; Breakfast not included. Overall the apperance of hotel is pretty.
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Stayed 1 night in Jun 2024

10/10 Excellent

Orophenia

Stayed 4 nights in Jun 2024