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Staybridge Suites Austin NW by IHG

3.0 star property

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Photo gallery for Staybridge Suites Austin NW by IHG

Exterior
Desk, iron/ironing board, free cribs/infant beds, free rollaway beds
Interior
Desk, iron/ironing board, free cribs/infant beds, free rollaway beds
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Pet friendly
  • Laundry

Explore the area

Map
13087 Research Blvd., Austin, TX, 78750
  • Main Event Entertainment
    ‪10 min walk‬
  • Austin Aquarium
    ‪2 min drive‬
  • Lakeline Mall
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, Kitchen

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, Kitchen

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 460 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 460 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

  • 354 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Bathroom | Combined shower/tub, free toiletries, towels

Suite, 2 Bedrooms, Kitchen

  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Studio Suite, 1 Queen Bed, Kitchen

  • 460 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 2 Bedrooms, Kitchen

  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Staybridge Suites Austin NW by IHG

3-star hotel in Pond Springs
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, dry cleaning, and laundry facilities. Limited housekeeping is available.
Staybridge Suites Austin NW by IHG offers 80 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Staybridge Suites Austin NW by IHG features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 840 square feet (76 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Staybridge Suites Austin NW by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 840 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 75.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Aparthotel
Staybridge Suites Aparthotel Austin Nw
Staybridge Suites Austin Nw
Staybridge Suites Austin
Staybridge Suites Austin NW Hotel
Staybridge Suites Austin NW
Staybridge Suites Austin NW by IHG Hotel
Staybridge Suites Austin NW an IHG Hotel
Staybridge Suites Austin NW by IHG Austin
Staybridge Suites Austin NW by IHG Hotel Austin

Staybridge Suites Austin NW by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 944 reviews
Rating 8 - Good. 206 out of 944 reviews
Rating 6 - Okay. 75 out of 944 reviews
Rating 4 - Poor. 44 out of 944 reviews
Rating 2 - Terrible. 47 out of 944 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

2/10 Terrible

mark

Stayed 1 night in Dec 2024

10/10 Excellent

Jakiilor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Kseniia

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Luis

Stayed 1 night in Nov 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good extended stay
We stayed for three weeks while our house was being repaired. Overall good visit at Staybridge. Breakfasts were only fair, but staff was friendly and helpful. However, staff did nothing when I complained about people parking in the handicapped spaces illegally, wich caused a big inconvenience.
Stayed 21 nights in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

caleb

Stayed 1 night in Dec 2024

10/10 Excellent

Kseniia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Laura

Stayed 1 night in Sep 2024

4/10 Poor

Colleen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not safe in parking lot.
Parking lot isn’t safe. Nine cars broken into.
Stayed 1 night in Nov 2024

10/10 Excellent

Liisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally one of the best hotels I've ever stayed in, & I have travelled a lot in my life. The room was lovely, the staff were friendly, the little kitchen was so incredibly convenient if you didn't want to eat out the entire time in your trip, the gym was good, I was so happy with my stay & would stay there again in a heartbeat. The only thing I'd recommend is a room safe (unless there was one & I didn't find it lol!) just for peace of mind, but honestly I felt like my belongings were safe there. There were so many shopping options really close by as well, especially for groceries.
Stayed 7 nights in Nov 2024

10/10 Excellent

Ananda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!!
Stayed 7 nights in Nov 2024

8/10 Good

Tyson

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Didn’t receive the room I originally booked through Expedia, but hotel did their best to still accommodate us.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasmina

Stayed 2 nights in Nov 2024

8/10 Good

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great Breakfast. Staff extremely friendly. Room keys would frequently discharge. A bit noisy next to the freeway. Also easy to hear your neighbors through thin walls. Overall enjoyed my stay.
Stayed 6 nights in Oct 2024

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Suzanne

Traveled with family
Liked: Room comfort
THE GOOD AND THE BAD
Expected a little better located room for our stay of 12 nights. Was allocated Room 208 on 2nd floor opposite the lifts and right above the pool area. Quite a few nights we were awoken from our sleep by people congregating outside the lift to chat before departing to their rooms. The pool (we got advised by Ashton) can be used till 11pm and after that there is no time limit for people to sit out there. Once again we had extremely rowdy people on the big College football/F1 weekend who paid no heed to the request to quieten down and consider others. The beds and bedding were very comfortable and it was handy having a small kitchenette with full sized fridge, microwave, 2 electric hotplates and some saucepans and frypans etc. The shower water was hot and strong so they were plusses. Our room was definitely showing its age and each time my husband entered he would cough incessantly. There was also a bad water leak each time the unit above used their shower, this was evident by the constant dripping and the wet patch on the walls and floor. Although we are returning to Austin next year I think we will find alternate accommodation.
Stayed 12 nights in Oct 2024

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value very nice have paid more and.gotten less highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Glenn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for an extended petiod of time. But some small details is the reason why I couldn't give it a perfect score. During the 8 nights we stayed, our room keys stopped working 4 different times. This was inconvenient and caused us to have to visit the front desk to have it resolved and then go all the way back up to our room. The rooms could use a bit of an update, particularly the shower. It was quite dated and had areas in the grout that had light mildew. Other than that, the rooms were comfortable, safe, overall clean, and quiet. Upon checking in, we were assigned a room that was already occupied with another guest. Luckily the room keys didn't work. Otherwise that could have been an awkward situation for both us and the guest already there. The situation was handled swiftly by the manager and she was quite apologetic for the oversight. Don't get me wrong, I would stay here again simply because the staff were so wonderful and attentive. We also found the location to be convenient. But those small details should be taken care of.
Stayed 9 nights in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything you need.
Stayed 7 nights in Oct 2024

8/10 Good

Ellen Ann

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, clean updated and great kitchen area, and dog friendly.
Stayed 1 night in Oct 2024