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Staybridge Suites Austin NW by IHG

3.0 star property

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Photo gallery for Staybridge Suites Austin NW by IHG

Property amenity
Property amenity
1 bedroom, desk, iron/ironing board, free cribs/infant beds
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Pet friendly
  • Laundry
$103
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
13087 Research Blvd., Austin, TX, 78750
  • Austin Aquarium
    ‪1 min drive‬
  • Lakeline Mall
    ‪3 min drive‬
  • Arboretum at Great Hills Mall
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, Kitchen

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

7.0 out of 10
Good
(8 reviews)
  • 460 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(16 reviews)
  • 460 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

  • 354 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Bathroom | Combined shower/tub, free toiletries, towels

Suite, 2 Bedrooms, Kitchen

7.0 out of 10
Good
(2 reviews)
  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Studio Suite, 1 Queen Bed, Kitchen

8.0 out of 10
Very good
(30 reviews)
  • 460 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Kitchen

7.0 out of 10
Good
(2 reviews)
  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Staybridge Suites Austin NW by IHG

3-star hotel in Pond Springs
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, dry cleaning, and laundry facilities. Limited housekeeping is available.
Staybridge Suites Austin NW by IHG offers 80 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Staybridge Suites Austin NW by IHG features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 840 square feet (76 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Staybridge Suites Austin NW by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 840 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Aparthotel
Staybridge Suites Aparthotel Austin Nw
Staybridge Suites Austin Nw
Staybridge Suites Austin
Staybridge Suites Austin NW Hotel
Staybridge Suites Austin NW
Staybridge Suites Austin NW by IHG Hotel
Staybridge Suites Austin NW an IHG Hotel
Staybridge Suites Austin NW by IHG Austin
Staybridge Suites Austin NW by IHG Hotel Austin

Staybridge Suites Austin NW by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 986 reviews
Rating 8 - Good. 216 out of 986 reviews
Rating 6 - Okay. 80 out of 986 reviews
Rating 4 - Poor. 46 out of 986 reviews
Rating 2 - Terrible. 48 out of 986 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

felicita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Gail Y

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

on a scale of 1-10 I give it a 15+

I loved the room, it was just what I wanted. It was perfect. It was comfortable, clean, quiet and reasonable. the staff was friendly and helpful. I highly recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Corissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front Desk Clerk was Kind and helpful

Front Desk clerk helpful and kind name Viola.
Stayed 1 night in May 2025

10/10 Excellent

Kathy L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Easy, convenient and clean. The breakfast has lots of fruit, yogurt and other stuff. It’s actually a decent spread.
Stayed 1 night in May 2025

10/10 Excellent

Vijayshankar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Value for money
Stayed 14 nights in Apr 2025

6/10 Okay

Adam

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in May 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness
Provided hand soap and conditioner was watered down to the point of being barely usable, hand soap was also empty upon check in. We had to talk to the front desk twice to get it refilled. Water pressure in shower was very low, had to hold the shower diverter for a few seconds to even turn the shower on. Pool was not very clean. Provided breakfast was good with many options, bed was also good and clean. Staff were friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kseniia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was quite and easy access to stores and food. Also the staff was very friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christina

Business traveler
Liked: Property conditions & facilities
Great respite spot from a
Stayed 2 nights in Apr 2025

4/10 Poor

Krystie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I would like to start of by saying that I am very satisfied with the friendliness of the staff. We checked in late ant night due to our flight getting delayed and the check in process was fast. Upon entering the room it seemed in good clean condition. Wanting to shower after airports all day, the first thing I noticed was how long it took for the water to get hot. It took over 10 minutes of letting the water run for it to get hot. Then the black mold around the caulking in random places in the shower. The water pressure was weak but I figured there was a lot of people taking showers or using water. The next morning we went down to check out the breakfast, we took it back to our room to eat. The fruit was not ripe enough to be consumed and the hard boiled egg was sour the first bite. The coffee creamer was also empty. My daughter got sick instantly and we did not return to the free breakfast the rest of the trip. That night, I wanted to take a bath from the weather being so cold and the water pressure was so incredibly weak, it took over 45 minutes to fill the bathtub 1/3 full. I eventually gave up because the bathtub water wasn’t stating warm. The next morning I noticed there was dusty baseball sleeves left (for who knows how long) from a previous guest. It was under a bed, but isn’t staff suppose to check under beds? One morning the fire alarm went off (no fault of the hotel at all, someone burnt toast) and looking around the room I noticed MOLD on the air ducts.
Stayed 5 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Slow check-in. Front desk initially gave me the key to an occupied room.
Stayed 1 night in Mar 2025

10/10 Excellent

Tianna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good breakfast, gym and pool! The room was great, clean and the staff was friendly!
Stayed 2 nights in Mar 2025

4/10 Poor

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Monica

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Nope

Room was filthy at the onset. No toilet paper either. Had to beg for three days for housekeeping to show up and when they finally did, they didn’t actually clean. Just replenished towels. Also the room smelled like wet dog. Never again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful! Ashton was very helpful with giving us another room because our water pressure wasn’t working in our first room. Our whole experience was wonderful!! 10/10 would highly recommend!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Our check-in started rough, our room was not ready at check-in time (3p), however, this was due to IHG members get late check out. WOW! We became members to take advantage of this benefit. The service was great, very nice and accommodating. The hotel's location was great. It was near restaurants and not too much traffic going or coming throughout the day. Definitely would recommend it and stay here in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bargain near Austin

The pepole and service were great. The location was close to Austin. Probably time for updates, yet at this pricepoint a good value.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Deborah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent two-night stay…very clean, nice amenities…mostly felt safe but parking area on all sides could be lit better at night. Would definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Olga

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive. Appreciated the breakfast and complimentary wine. The room was excellent. Pleasantly surprised with the quality of the mattress on the couch. Nice sleep
Stayed 3 nights in Feb 2025