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Staybridge Suites Austin NW, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Austin NW, an IHG Hotel

Property amenity
Exterior
Interior
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Free daily buffet breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Pool
    Pool
  • Pet friendly
    Pet friendly

Explore the area

Map
13087 Research Blvd., Austin, TX, 78750
  • Main Event Entertainment
    11 min walk
  • Austin Aquarium
    2 min drive
  • Lakeline Mall
    5 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    26 min drive

Room options

View all photos for Standard Room, Kitchen

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, Kitchen

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 460 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 460 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

  • 354 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Bathroom | Combined shower/tub, free toiletries, towels

Suite, 2 Bedrooms, Kitchen

  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Kitchen

  • 460 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Bedrooms, Kitchen

  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Garden Inn Austin NW - Arboretum

Pool
Pet friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1008)
The price is $84
per night
$98 total
includes taxes & fees
Dec 7 - Dec 8
Hilton Garden Inn Austin NW - Arboretum

About this property

Staybridge Suites Austin NW, an IHG Hotel

3-star hotel in Pond Springs
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, dry cleaning, and laundry facilities. Limited housekeeping is available.
Staybridge Suites Austin NW, an IHG Hotel offers 80 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Staybridge Suites Austin NW, an IHG Hotel features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 840 square feet (76 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Staybridge Suites Austin NW, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 840 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Aparthotel
Staybridge Suites Aparthotel Austin Nw
Staybridge Suites Austin Nw
Staybridge Suites Austin
Staybridge Suites Austin NW Hotel
Staybridge Suites Austin NW
Staybridge Suites Austin NW an IHG Hotel
Staybridge Suites Austin NW, an IHG Hotel Hotel
Staybridge Suites Austin NW, an IHG Hotel Austin
Staybridge Suites Austin NW, an IHG Hotel Hotel Austin

Staybridge Suites Austin NW, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 898 reviews" "
Rating 8 - Good. 196 out of 898 reviews" "
Rating 6 - Okay. 74 out of 898 reviews" "
Rating 4 - Poor. 39 out of 898 reviews" "
Rating 2 - Terrible. 44 out of 898 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Deb

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for me. There was very little hot water for shower - just lukewarm.
Stayed 3 nights in Aug 2024

6/10 Okay

Jose Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad customer
The stay became insecure due to my truck and two other vehicles the same night were vandalized and the hotel did not do anything about it and had no security guards on the premises that sucks. I will never stay at this hotel again
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
My daughter and I stayed here for a weekend getaway. The room was clean and comfortable. The location was convenient for everything we wanted to do. Staff was friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff listened to our needs and they fulfilled all of them. Good staff, however not always readily available.
Stayed 4 nights in Jul 2024

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved my stay here. Clean, didn’t have to look around for housekeepers. Complimentary breakfast and lunch. You have to wash they have free laundry. The best stay I’ve been too in the last week
Stayed 5 nights in Jul 2024

8/10 Good

Megan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and the breakfast was actually good and fresh including the eggs and strawberries. Everything was great besides the service. We had clogged the toilet and told the front desk. Their response was we currently don't have any maintenance here. We had even asked for a plunger so we could fix it ourselves, but the person at the front desk didn't seem to know if they had one and didn't look either. Ended up having to switch rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Krisztina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food it’s a ok, they need more breakfast selections
Stayed 11 nights in Jun 2024

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please come and stay at this hotel. It's worth it.
The trip is amazing. There was operating air conditioning, a lot of space, a home away from home, two televisions. Not to mention; I love the appliance, decor, furniture, and cabinets. Everyone else must give this place a go.
Stayed 7 nights in Jun 2024

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad customer service
Stayed 4 nights in May 2024

10/10 Excellent

Ariel

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 8 nights in Jun 2024

10/10 Excellent

Karen

Liked: Property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Sid, Quitman

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Nice room. I would recommend
Stayed 2 nights in May 2024

8/10 Good

Shaun

Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Terry

Stayed 8 nights in Apr 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Disappointing
Check in time is listed as 3pm. I went to check in at 4pm and was told that my room was not cleaned yet. We didn’t get to check in until 5pm. Quite upsetting and the person at reception was rude just because I asked why our room was not ready yet. I never had issues with Staybridge in the past, but this experience has definitely made me not want to book with them ever again.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Apr 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was SO friendly & helpful. The location was very near the HEB Center which is what we were in town to attend an event at. It was clean & safe & the breakfast buffet was really good! Lots of options - hot- if you left hungry it was definitely your fault!
Stayed 2 nights in Apr 2024

8/10 Good

Tami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice .
Stayed 2 nights in Apr 2024

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Claudia, Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ashton’s outstanding customer service!
Stayed 2 nights in Mar 2024

10/10 Excellent

Feliciano

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024