6/10 Okay
Wensie
Traveled with partner
Aug 27, 2024
Liked: Cleanliness, amenities, property conditions & facilities
The Line is a hip and modern hotel - especially on the ground floor and the pool area. It's very convenient to get places downtown and very walkable area.
From the pictures on the website, the hotel looks glamorous and chic. The ground floor, from concierge to the restaurant certainly fit this description. But it kind of ends there. The elevators were broken on the east side of the building and a pretty janky cover was put on top. The staff at the front desk were aloof and had to be flagged down to get their attention (we were 1 of 2 couples checking in, while 4 staff members were just staring at their computers). The staff didn't inform us of any of the amenities, restaurant, cafe, or pool hours (seems like a pretty standard thing to do at a hotel).
When we checked into our room, it was directly facing a parking space (as in, the parked cars could look right into our window at almost the same height, so no privacy unless the blackout curtains were pulled). We requested a new room and a kinder staff member said it was no problem. The new room with a "lake view" had a small window and was in a strange inlet of the building where there's a sliver view of the lake, and 90 degree view of the adjacent room. The beds are very low to the ground and room itself was a little musty.
I'm usually pretty easy going when it comes to hotel stays, but for the price, hotel itself doesn't really match. Best thing is the location.
Wensie
Stayed 2 nights in Aug 2024
