The Westin Austin Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Austin Downtown

2 bars/lounges, rooftop bar, lobby lounge
Exterior
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly

Explore the area

Map
310 East 5th Street, Austin, TX, 78701
  • Sixth Street
    5 min walk
  • Paramount Theatre
    6 min walk
  • Austin Convention Center
    8 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    18 min drive

Room options

Room, 1 King Bed, Corner (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Westin Austin Downtown

4-star hotel in Downtown Austin
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
The Westin Austin Downtown offers 366 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 49-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Austin hotel provides wired and wireless Internet access (WiFi speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Austin Downtown features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 14000 square feet (1301 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, a garden, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

The Westin Austin Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Stella San Jac - This restaurant specializes in southern cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Azul - This rooftop bar is located by the pool and specializes in American cuisine.
Stella San Jac Bar - Onsite lobby lounge.
24-hour room service is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Azul
  • Stella San Jac
  • Stella San Jac Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 14,000 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 per person
  • Fee for in-room wireless internet: USD 0.00 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Covered valet parking fee: USD 69 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Austin Downtown Hotel
Westin Austin Downtown
The Westin Austin Austin
The Westin Austin Downtown Hotel
The Westin Austin Downtown Austin
The Westin Austin Downtown Hotel Austin

The Westin Austin Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 580 out of 1001 reviews" "
Rating 8 - Good. 211 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 55 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great app
Stayed 1 night in Aug 2024

10/10 Excellent

Mahamudul

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing, the staff were helpful and friendly. Walking distance to a lot of great restaurants and bars on 6th street. Dislikes were the Pool upstairs is very small and not kid friendly it was like an adult pool party hangout area and No parking unless valet parking which was about $60 but everything was perfect.
Stayed 1 night in Aug 2024

6/10 Okay

Jin

Stayed 2 nights in Aug 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay in Austin
Beautiful hotel. Awesome rooftop pool/bar. Food was delicious at the restaurant and the location was perfect. That said, our room looked out on the 4th floor roof, which was apparently being worked on. Not great but it is what it is for a last minute rez! Bed was a little uncomfortable. Otherwise, lovely.
Stayed 1 night in Jul 2024

2/10 Terrible

Jake

Traveled with family
Disliked: Amenities
Roaches and filthy old hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Donesha, Humble

Traveled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandeep Kaur

Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff exceeded expectations. Clean, attractive, rooms, very comfortable beds.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel experience.
Stayed 2 nights in Jul 2024

8/10 Good

Deilys, Cache

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was good. However, I was dissatisfied with the way they run their pool area. People with day passes have more rights than the people staying in the hotel. The lady in charge of the pool area was rude and didnt let anybody to seat on the couches because they were “reserved” which most of the time they were empty.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jenifer

Stayed 1 night in Jul 2024

10/10 Excellent

Dianna

Stayed 1 night in Jul 2024

10/10 Excellent

Lindsay

Stayed 1 night in Jul 2024

10/10 Excellent

Coure

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

dayana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centralized, beautiful property.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcus

Stayed 2 nights in Jul 2024

10/10 Excellent

Sanjay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the bars and comedy club. Really good restaurant and roof bar
Stayed 1 night in Jul 2024

6/10 Okay

Victoria

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was dirty and concierge is not available 24/7
Stayed 3 nights in Jul 2024

8/10 Good

Barry, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel within walking distance to restaurants. Parking at the hotel was very expensive, so we opted for one of the public garages a block or so away for about half the price. There is no porte cochere or entry signage at the hotel, so where to park and go during check-in was confusing. We opted for breakfast at the hotel's restaurant for an extra fee. Service and food was good. Hotel room was comfortable and quiet. Housekeeping service very good.
Stayed 3 nights in Jul 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and honest
Stay was great only issue was pool area with azul rooftop space gets limited fast guest should have overall pool area
Stayed 2 nights in Jul 2024

6/10 Okay

Gail

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is within easy walking distance to the Austin convention center. The room and lobby was clean and modern. There are hotel employees stationed at the entrance to the hotel. There are drop off zones for the various ride services in front of hotel. When I was there, multiple unhoused people were living and sleeping nearby on E. 5th and surrounding streets. I did not feel safe to walk alone in the area after dark.
Stayed 4 nights in Jun 2024

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooftop pool
Stayed 1 night in Jun 2024