Tru by Hilton Austin Airport, TX

2.5 star property

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Photo gallery for Tru by Hilton Austin Airport, TX

Reception
Point of interest
Terrace/patio
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Pet friendly
$116
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
7900 E. Ben White Blvd, Austin, TX, 78744
  • Lady Bird Lake
    ‪6 min drive‬
  • Austin Convention Center
    ‪8 min drive‬
  • South Congress Avenue
    ‪9 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪4 min drive‬

Room options

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(53 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.8 out of 10
Good
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(122 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Austin Airport, TX

Hotel in Montopolis
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, concierge services, and a 24-hour front desk. Housekeeping is available once per stay.
Tru by Hilton Austin Airport, TX offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a business center. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a fitness center, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Tru by Hilton Austin Airport, TX is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to noon at scheduled times and on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 75 per week)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive smart lock details
In addition to the listed hours, this property's airport shuttle operates from 4-11:45 PM.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 75 per week
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Austin Airport, TX Hotel
Tru by Hilton Austin Airport, TX Austin
Tru by Hilton Austin Airport, TX Hotel Austin

Tru by Hilton Austin Airport, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 770 out of 1094 reviews
Rating 8 - Good. 198 out of 1094 reviews
Rating 6 - Okay. 68 out of 1094 reviews
Rating 4 - Poor. 29 out of 1094 reviews
Rating 2 - Terrible. 29 out of 1094 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Stayed 1 night in Jun 2025

6/10 Okay

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really bummed that nobody let me know when booking that the shuttle doesn’t run all day and my Uber to hear that was not a very far drive cost me quite a bit of money so that was disappointing. Everyone that works here is nice though, and the room is quiet and comfortable
Stayed 1 night in Jun 2025

4/10 Poor

Phyllis

Liked: Cleanliness
Like shampoo and hand soap provided in container
Stayed 1 night in Jun 2025

8/10 Good

Jeffery Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice property. My only negative is the parking is tight.
Stayed 1 night in May 2025

6/10 Okay

Jim

Liked: Cleanliness
I didn't care for the pillows, much too soft. Worst was when the AC went off just about bedtime and it got really warm.
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to airport. Quiet, friendly staff.
Stayed 5 nights in Feb 2025

2/10 Terrible

Michael, Gilbert

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning unit in room didn't work. The sink drain stopper was also pushed down and couldnt be brought back up to allow the sink to drain. Windows in the breakfast area leaked when it rained.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay for sister trip to Austin wedding. Easy, quick shuttle travel to and from airport.
Stayed 1 night in May 2025

10/10 Excellent

Danny

Stayed 3 nights in May 2025

6/10 Okay

Estrellita

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
It is a great location. It is also very clean. However, our room was hot this time. The fancy pancake machine was not working and when it finally did the pancakes were still raw. They do not have cold water out during breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, property conditions & facilities
I truly enjoyed the atmosphere at Tru, Hilton hotel. It was located close to the locations I needed to visit
Stayed 2 nights in May 2025

10/10 Excellent

Martha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jongchan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

denetro

Business traveler, Traveled with partner
Liked: Amenities
The check-in process was smooth, hotel clean and I love the activities in the lobby area for guest. Rooms are so clean and nice a lot of room . This bed was so soft I finally was able to sleep good than any other hotel I stayed at this year so far !! I will definitely recommend
Stayed 1 night in May 2025

10/10 Excellent

Jason lee

great hotel beds are super comfortable. Rooms are clean.
Stayed 1 night in May 2025

4/10 Poor

Talia

Odd and expected more.
Stayed 1 night in May 2025

10/10 Excellent

Valeria

Stayed 2 nights in May 2025

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Krysteena

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Every staff member treated me like a friend, with a smile and care. The place was immaculate, bed comfy, and the amenities thoughtful. I appreciated the airport transportation, especially when my flight arrived close to midnight.
Stayed 1 night in May 2025

10/10 Excellent

Felix C

Traveled with family
Liked: Cleanliness, property conditions & facilities
It’s a small hotel which means less people less traffic, less noise and you can get more attention and assistance as needed. You ask for linens and towels and is being given to you in no time . Staff are kind and respectful from the receptionists,Karl , Timothy, Chevi, Shyla, Malou who takes care also of the breakfast counter and other Filipino receptionists that I was not able to get their names.Shuttle Bus drivers Blanche, who gave us the idea on what to do with our rental car, which made our life easier and we benefited from your shuttle to take us to the airport on our departure. Hector treated us well , too . Housekeeping staff were also nice specially, Reyna. The hotel was also very close to the airport. We were able to use the gym, and the water refill fountain was helpful, 24 hour coffee, hot water and microwave were also of big help . The only thing, I did not like were the buckets for the ice are being reused (they were all wet )My brother and I played the billiard 😊Our stay there was short but just enough to enjoy the place . Thank you for accommodating us.
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

4/10 Poor

Shawn

Business traveler
Disliked: Room comfort

Beds suck

The bed was absolutely terrible.
Stayed 2 nights in May 2025

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in May 2025