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Tru By Hilton Austin NW Arboretum, TX

2.5 star property

Choose dates to view prices

Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Reception
Business center
Breakfast area
Terrace/patio
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
11603 Jollyville Rd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪3 min drive‬
  • Apple Inc.
    ‪5 min drive‬
  • Museum of Ice Cream
    ‪6 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Garden Inn Austin NW - Arboretum

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
The price is $135
per night
$158 total
includes taxes & fees
Mar 9 - Mar 10
Hilton Garden Inn Austin NW - Arboretum

About this property

Tru By Hilton Austin NW Arboretum, TX

Austin hotel with free self parking
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Self parking is free. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A business center is on site. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and a front-desk safe. Complimentary self parking is available on site.

Tru By Hilton Austin NW Arboretum, TX is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 412 out of 553 reviews
Rating 8 - Good. 86 out of 553 reviews
Rating 6 - Okay. 31 out of 553 reviews
Rating 4 - Poor. 12 out of 553 reviews
Rating 2 - Terrible. 12 out of 553 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tralaena, Kent

Stayed 2 nights in Oct 2024

10/10 Excellent

Jerry

Stayed 2 nights in Oct 2024

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. The rooms were big a lot of space.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alain

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2024

10/10 Excellent

terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 3 nights in Oct 2024

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

YiYuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

becca

Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

frederic

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

6/10 Okay

Audrey

Traveled with family
Liked: Cleanliness
Property was just ok. Nothing wrong, but nothing exceptional. Staff was inattentive. Never acknowledged me even though I walked in and out frequently. Room was adequate. Water softener is turned up way too high. Hard to rinse off in the shower.
Stayed 3 nights in Oct 2024

4/10 Poor

Ronald

Liked: Property conditions & facilities
Could not sleep due to noise in adjacent rooms above and beside mine midnight to early morning.
Stayed 4 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ĥotel, great location, good amenities for families with tee ns.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Great hotel. Loved the pool take and decor. Beds were very comfortable. Breakfast (like all hotel breakfasts) could be better
Stayed 1 night in Oct 2024