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Tru By Hilton Austin NW Arboretum, TX

2.5 star property

Choose dates to view prices

Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Reception
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Business center

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
11603 Jollyville Rd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪3 min drive‬
  • Apple Inc.
    ‪3 min drive‬
  • Q2 Stadium
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hilton Garden Inn Austin NW - Arboretum

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
$100 nightly
The price is $100 total
includes taxes & fees
Hilton Garden Inn Austin NW - Arboretum

About this property

Tru By Hilton Austin NW Arboretum, TX

Austin hotel with free breakfast
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and a front-desk safe. Complimentary self parking is available on site.

Tru By Hilton Austin NW Arboretum, TX is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 482 out of 646 reviews
Rating 8 - Good. 105 out of 646 reviews
Rating 6 - Okay. 33 out of 646 reviews
Rating 4 - Poor. 13 out of 646 reviews
Rating 2 - Terrible. 13 out of 646 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Hotel was clean and Victoria was amazing. Great stay, love tru hotels.
Stayed 1 night in Feb 2025

10/10 Excellent

Jami

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and gym
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay!

Complimentary breakfast was amazing. Room was clean, appropriate and amazing for my solo trip to the city. Would 1000% recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Blanca

Stayed 2 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed was comfortable. Convenient access to 183 north or south.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful. Super clean. Safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Joselyn

Stayed 3 nights in Feb 2025

10/10 Excellent

Wenting

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean
Stayed 1 night in Feb 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls were a little thin and heard walking above me all night. Please consider putting coffee pots in rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Rozephyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It did not disappoint ❤️

The amenities are so convenient. A pool table, complimentary coffee, cozy areas to get work done. The lemon shower soap is absolutely refreshing. Rooms are modern and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Peg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a Place!

The staff was very friendly and accommodating, the shower was bright and very comfortable. Bed was comfortable - lots of surface space for when unpacking items from your travel bags. The black out screen at the window was amazing. This place is a little gem!
Stayed 3 nights in Feb 2025

8/10 Good

Suzan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor lighting in the bathroom, very dim. Would prefer coffee to be available in the room.
Stayed 2 nights in Feb 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good value

Good location, clean, comfort no frills hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Jami

Stayed 1 night in Feb 2025

10/10 Excellent

Jami

Liked: Cleanliness, amenities
Sherri and Suzy at front desk were so accommodating! My dog was welcome. Room and facility were very clean. Coffee available all day. Parking lot is well lit. No concerns about my car.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

Keven

Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

8/10 Good

TERRY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Deanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to leave, because the fire alarm went off the first day we were there and then the second night it went off at 525am for about 5 mins. I didnt want to have it go off again for the next 4 nights I was there so we left.
Stayed 5 nights in Jan 2025