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Tru By Hilton Austin NW Arboretum, TX

2.5 star property

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Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Check-in and relax in our contemporary reception area, featuring a spacious desk and comfortable seating areas.
Relax in a stylish waiting area with a sofa, armchairs, and a desk for work or relaxation.
Relax in a comfortable lounge area with a variety of seating options and a unique pendant light.
Relax in a cozy seating area with a sofa and table, surrounded by lush greenery and a fire feature.
Two single beds with white linens, a desk and chair, and a large window offering a view of the outdoors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
11603 Jollyville Rd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪3 min drive‬
  • Q2 Stadium
    ‪5 min drive‬
  • St. David's North Austin Medical Center
    ‪6 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Enjoy meals in this dining area with a long table and chairs, adjacent to a kitchen with an oven and flat-screen TV.

Hilton Garden Inn Austin NW - Arboretum

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
$95 nightly
The price is $95 total
includes taxes & fees
Hilton Garden Inn Austin NW - Arboretum

About this property

Tru By Hilton Austin NW Arboretum, TX

Austin hotel with free breakfast
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and a front-desk safe. Complimentary self parking is available on site.

Tru By Hilton Austin NW Arboretum, TX is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 502 out of 677 reviews
Rating 8 - Good. 113 out of 677 reviews
Rating 6 - Okay. 34 out of 677 reviews
Rating 4 - Poor. 14 out of 677 reviews
Rating 2 - Terrible. 14 out of 677 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Terrence

Stayed 3 nights in Apr 2025

10/10 Excellent

Byron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Location
Stayed 1 night in Apr 2025

10/10 Excellent

santosh, ashburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

javier

Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Business traveler
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Debra, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relatively new property. Nice, quiet, off-the-beaten-path location. It had everything you needed and was clean. I wish I could live there!
Stayed 3 nights in Apr 2025

8/10 Good

Marisabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location minutes from restaurants and shops
Stayed 1 night in Mar 2025

10/10 Excellent

Keenan

Stayed 3 nights in Mar 2025

10/10 Excellent

Ashley

Stayed 2 nights in Mar 2025

6/10 Okay

Ashley

Traveled with group
Disliked: Cleanliness, room comfort
Front desk agent was very friendly. Mattress very uncomfortable and hard AC made a lot of noise Water pressure not great When I was leaving my room I noticed crumbs over the floor
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis, Longview

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was absolutely amazing stay, I really enjoyed everything this hotel had to offer.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice, everything was clean and I felt safe in this solo trip
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bestest hotel value ever guys.

Seriously the best value experience I have ever had, congratulations on wonderful customer service,and total experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Joan Merann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room we stayed in was basically new. The only issue was my friend who was checked in the same hotel found a cockroach in her room. Other than that everything was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025

10/10 Excellent

marion

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place to stay
Stayed 1 night in Mar 2025

8/10 Good

Kit

Stayed 1 night in Mar 2025

10/10 Excellent

Eleazar

Business traveler, Traveled with family
Liked: Amenities
This place was awesome could use different breakfast change it up instead of being the same everyday
Stayed 2 nights in Mar 2025