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Extended Stay America Select Suites - Austin - Northwest

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Austin - Northwest

Exterior
Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

5.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
13689 Research Blvd, Austin, TX, 78750-2209
  • Austin Aquarium
    ‪12 min walk‬
  • Lakeline Mall
    ‪2 min drive‬
  • Lake Travis
    ‪12 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Individually furnished, desk, free WiFi, bed sheets

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  • Free WiFi
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The price is $69 total
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About this property

Extended Stay America Select Suites - Austin - Northwest

Hotel in Pond Springs
Along with laundry facilities, this smoke-free hotel has express check-out and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Austin - Northwest offers 113 accommodations with hair dryers. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Extended Stay America Select Suites - Austin - Northwest features a vending machine, laundry facilities, and express check-out. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Extended Stay America Select Suites - Austin - Northwest is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Golf

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday to Friday (9:00 AM – 8:00 PM), Saturday to Saturday (10:00 AM – 4:00 PM), and Sunday to Sunday (3:00 PM – 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Austin Aquarium Hotel
Value Place Hotel Austin Northwest
Value Place Austin TX Northwest Hotel
Value Place Austin TX Northwest
WoodSpring Suites Aquarium Hotel
WoodSpring Suites Aquarium
Value Place Austin TX (Northwest)
Value Place Austin Northwest
WoodSpring Suites Austin Northwest Research Blvd
Extended Stay America Select Suites Austin Northwest
Extended Stay America Select Suites - Austin - Northwest Hotel
Extended Stay America Select Suites - Austin - Northwest Austin

Extended Stay America Select Suites - Austin - Northwest Reviews

Reviews

5.2
Rating 10 - Excellent. 101 out of 517 reviews
Rating 8 - Good. 70 out of 517 reviews
Rating 6 - Okay. 69 out of 517 reviews
Rating 4 - Poor. 65 out of 517 reviews
Rating 2 - Terrible. 212 out of 517 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

5.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Kevaun

Stayed 1 night in Mar 2025

8/10 Good

claudia

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
To much noise durin the night
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place except for the beds

We liked everything about the property except for the very hard beds. We wouldn’t go back because of that. None of us slept well, even my older son that actually liked a firm bed. He was complaining about his back hurting.
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shirona

Good and affordable place with plenty of parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

James

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dont waste your money. No hot water. No Kitchen utensils without a 150 dollar deposit. Only 1 burner on stove worked. Smell of weed in all hallways. Panic devices on stairway doors broken. Refrigerator didnt get cold. NEVER AGAIN
Stayed 6 nights in Mar 2025

2/10 Terrible

James

Stayed 1 night in Mar 2025

6/10 Okay

José

Stayed 1 night in Mar 2025

6/10 Okay

José

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Rajesh, Austin

Stayed 1 night in Mar 2025

6/10 Okay

Rahab

Stayed 2 nights in Mar 2025

10/10 Excellent

Oscar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was told when I checked in that there was a 50/50 chance that I would have hot water. There hadn't been any for a week
Stayed 1 night in Mar 2025

10/10 Excellent

Paisley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

terry g

Stayed 7 nights in Mar 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service
Great place for a quick stay. The only thing was the windows and AC systems
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible room and service

Very dirty room. There was a hole in the wall. No soap in the shower. No one at the front desk upon check out (10:00am). Slept in my clothes because I wasn't sure about the cleanliness of the sheets.
Stayed 1 night in Mar 2025

6/10 Okay

Robin

Traveled with family
Disliked: Staff & service, room comfort
Tv didn’t work
Stayed 4 nights in Feb 2025

2/10 Terrible

Morrs

Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Renee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we walked in the first thing we smelled was marijuana. There’s was also a guy that was denied a room due to an expired drivers license and her left mass. My daughter was afraid he was going to come back and cause problems, she was very scared. There were people loitering outside. One man that was behind my daughter and I checking in was older and flirting with my daughter. After we checked in and drove around to park and go in that guy had followed us and was standing next to his car smoking in a parking space across from us. We immediately left feeling unsafe. I asked for a refund due to these conditions and not using the room and I was told that was not possible since I didn’t go to the office before leaving. I am sorry, but as unsafe as I felt, I was not going back in.
Stayed 1 night in Mar 2025