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Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG

Exterior
Free daily continental breakfast
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Flat-screen TV, video-game console, pay movies

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
$98
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
1831 Austinburg Rd, Austinburg, OH, 44010
  • Place, Austinburg Township Park
    ‪2 min drive‬
  • Place, Maple Ridge Golf Course
    ‪3 min drive‬
  • Place, Geneva State Park
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Communications Accessible)

Room, 2 Double Beds, Accessible (Communications Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Communications Accessible)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Room, 1 Queen Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG

Austinburg hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a sauna are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG offers 77 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Austinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG provides a sauna and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a library, a terrace, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 16 2025 to December 31 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from February 3 to February 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ashtabula-Geneva
Holiday Inn Express Hotel Ashtabula-Geneva
Holiday Inn Express Ashtabula-Geneva
Hotel Holiday Inn Express Hotel & Suites Ashtabula-Geneva
Holiday Inn Express Hotel & Suites Ashtabula-Geneva Ashtabula
Holiday Inn Express Hotel Suites Ashtabula Geneva
Holiday Inn Express Hotel
Holiday Inn Express
Express Ashtabula Geneva
Holiday Inn Express Hotel Suites Ashtabula Geneva
Holiday Inn Express Hotel Suites Ashtabula Geneva by IHG
Holiday Inn Express Hotel Suites Ashtabula Geneva an IHG Hotel
Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG Hotel

Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 774 reviews
Rating 8 - Good. 224 out of 774 reviews
Rating 6 - Okay. 73 out of 774 reviews
Rating 4 - Poor. 34 out of 774 reviews
Rating 2 - Terrible. 23 out of 774 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had a good selection at breakfast and food was good. Need to put a more neutral channel on the TV in the cafe like the Travel channel or HGTV, etc. Don't want to hear controversial news first thing in the morning.
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the parking was easy and secure, the breakfast was generous and the coffee machine excellent!
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

4/10 Poor

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2025

10/10 Excellent

Eutikey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always clean and nice. And the staff is very friendly and helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Gary

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

eleanor

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty dirty room and bathrooms , my bed was almost like broken and felt slanted . i never saw a staff member at the front desk except when i checked in . they never clean my room while im here . it always has a bad smell here won’t be staying again . the extra drive from the Madison location is way better
Stayed 2 nights in Sep 2025

6/10 Okay

Melissa

Traveled with group
Disliked: Cleanliness
Stayed two days and they didn’t clean the room. They could have taken the trash out and taken the dirty towels and gave us clean towels.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin, Carthage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before and will again
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and professional. Room and facilities were clean. Hot and cold breakfast choices.
Stayed 1 night in Sep 2025

8/10 Good

William, Watertown

Liked: Cleanliness, staff & service
Convenient to highway, gas stations nearby. Reasonable value for convenience in transit.
Stayed 1 night in Sep 2025

8/10 Good

Samantha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Review

Clean enough room, somewhat lazy front check in person.
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and a good breakfast. Convenient location. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Lisa

Business traveler, Traveled with partner
3 star . Not as clean as I would have liked
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent very friendly will definitely come back
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying at this hotel and always an enjoyable experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms, very convenient parking
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay in Ashtibula area
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff was so friendly and respectful. Only thing missing is a hot tub !! :)
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday inn and holiday inn express are of of my preferred hotel chains - I can always count on them to be clean and comfortable
Stayed 1 night in Aug 2025

6/10 Okay

KAREN

Liked: Staff & service
Disliked: Room comfort

Mediocre

The staff were pleasant and helpful and breakfast was above average. However, the mattresses were extremely soft and uncomfortable. The tub drain was very slow as well, so the shower became a wading pool.
Stayed 1 night in Aug 2025