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Well, the agent at the front desk was wonderful. I didn't have any soap in my bathroom. I got in the shower and had to get out, get dressed and go ask for some. He brought it right away. Then, I didn't have a hair dryer, so I went back to the office and he brought one to me! It wasn't anything catastrophic, but kind of a pain....Otherwise, the rooms were clean and everything was fine.

We had a one night stay on a Saturday, expecting it to be an easy overnight stay. But on arrival we were advised the restaurant is closed on the weekends, so given it’s location in an industrial area finding dinner options close by was a problem. Also no fridge in the room, and their ice machine was broken although they did have cold water in the bar. Pool was nice, and the room good. Thankfully the air conditioning was working as it was 35deg. The property is rated 4 stars but it didn’t feel like it.

Extremely clean. In the heart of Toulouse, a short walk to the wonderful Musee Augustin. Great breakfast, lovely, welcoming staff! Would definitely stay there again.

Sparkling clean and mini kitchen well appointed with stove, dishes, good sized fridge, microwave, kettle and coffee maker. Rain drop shower and lovely, comfortable bed. Offers meals in machine to reheat in room. The only criticism I have is that it was advertised to have an airport shuttle and this was incorrect. Desk clerk informed me there was no shuttle service on Saturday and this service was one of the important reasons I selected this hotel. Had to pay for uber as a result.

The kitchen in the room and sink made a water noise throughout the night and the quality of the pillow was not good

Stayed here while attending an event so didn’t use the amenities much, but the room was nice and clean and comfortable. Not big in size but it has all the essentials needed. Counter staff was also very helpful, and breakfast was nice!