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Altera Roma Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altera Roma Hotel

E Family Room (2 double beds) | In-room safe, soundproofing, cribs/infant beds, free WiFi
Front of property
Reception
D Double Room Sup | Balcony
Lobby lounge

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
13 Avenue Monclar, Avignon, Vaucluse, 84000
  • Avignon Festival
    6 min walk
  • Rue de la Republique
    7 min walk
  • Collection Lambert
    8 min walk
  • Avignon (AVN-Caumont)
    16 min drive

Room options

View all photos for G Apartment / Flat (2 double beds)

G Apartment / Flat (2 double beds) | In-room safe, soundproofing, cribs/infant beds, free WiFi

G Apartment / Flat (2 double beds)

  • 430 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for E Family Room (2 double beds)

E Family Room (2 double beds) | In-room safe, soundproofing, cribs/infant beds, free WiFi

E Family Room (2 double beds)

  • 215 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for D Double Room Sup

D Double Room Sup | In-room safe, soundproofing, cribs/infant beds, free WiFi

D Double Room Sup

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for F Studio (1 double bed)

F Studio (1 double bed) | In-room safe, soundproofing, cribs/infant beds, free WiFi

F Studio (1 double bed)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for B Double room Standard

B Double room Standard | In-room safe, soundproofing, cribs/infant beds, free WiFi

B Double room Standard

  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for A Single room

A Single room | In-room safe, soundproofing, cribs/infant beds, free WiFi

A Single room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for C Twin room (2 single beds)

C Twin room (2 single beds) | In-room safe, soundproofing, cribs/infant beds, free WiFi

C Twin room (2 single beds)

  • 108 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Exterior

Auberge de Cassagne & Spa

Pool
Hot Tub
Spa
Pet friendly
4.6 out of 5, Wonderful, (307)
The price is $224
per night
$251 total
includes taxes & fees
Dec 7 - Dec 8
Auberge de Cassagne & Spa

About this property

Altera Roma Hotel

3-star hotel in Quartier Ouest
A bar/lounge, self parking, and laundry facilities are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, limo/town car service, express check-in, and express check-out are onsite.
Altera Roma Hotel offers 17 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Avignon hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Altera Roma Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 10 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 7 per day)
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1850
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities or services will be unavailable from December 27 2023 to January 1 2025 (dates subject to change):
  • One of the bars/lounges
  • Breakfast
  • Daily housekeeping
  • Laundry facilities
  • Shuttle services
The property is closed between January 1 and December 31.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 35 per vehicle (one way)
  • Self parking fee: EUR 7 per day
  • Crib (infant bed) fee: EUR 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Altera Roma Avignon
Avignon Monclar
Hotel Avignon Monclar
Hotel Monclar
Hotel Monclar Avignon
Monclar Avignon
Monclar Hotel
Altera Roma
Altera Roma Hotel Avignon
Altera Roma Hotel Hotel
Altera Roma Hotel Avignon
Altera Roma Hotel Hotel Avignon

Altera Roma Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 124 reviews" "
Rating 8 - Good. 57 out of 124 reviews" "
Rating 6 - Okay. 26 out of 124 reviews" "
Rating 4 - Poor. 16 out of 124 reviews" "
Rating 2 - Terrible. 5 out of 124 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent overnight stay in Avignon and we loved this small hotel because of the location, charm and excellent breakfast.

10/10 Excellent

Gerta

Stayed 4 nights in May 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Pretty courtyard in hotel. Convenient to Central Train Station and short walk to old Avignon Center. But not in a great section of town.
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible train passing by all night
Do not stay there if you want to sleep, you are sleeping few meters from the railroad, sound is awful and you will not be able to sleep.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Owner was super nice. Had great time not only about my vacation there but the stay and breakfast too!
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, walking distance to walled cit
Our room was very, very small.... pictures on website deceiving, was told at the hotel that was a standard room(??).... traveled several times in France and never had stayed in such a small room... my husband 6.1 tall became an instant contortionist hahaha.... other than that very nice staff, wonderful area for breakfast with good food and excellent hotel location with parking for guests, free of charge!!!! Will recommend.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet hotel, warm hosts, close to tourist sites.
This is a hotel with character, the building was lovely and the host and staff were very friendly and helpful. The rooms are clean and spacious. The breakfast was wonderful with something for every one, and lovely seating inside and out. Private and locked parking and easy access to main streets. A great find.

8/10 Good

Pui Yan, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel location is near train station , Just 10 mins walk . And staff is nice , lovely garden enjoy the breakfast . We had a glad day stay here .

10/10 Excellent

James, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem handy to old town
Stayed for 3 nights in one of the studios (not in the main building). Free parking and kitchenette was great, as was the location - a short walk from the old town. Service was very friendly and helpful. Breakfast was very nice with a decent range, and you can even enjoy it outside in the nice courtyard. Some downsides were that the wifi was pretty much inaccessible from our room (much better in the main building and courtyard) and we had to be very careful with the shower curtain otherwise the water would go everywhere. Overall though a great little place.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great little find. The street front looks questionable, but the hotel was perfect for what I was looking for. Walking distance to the city center, parking for the car was on-site and included in the rate. The staff was very helpful and make great recommendations. Great for someone with a car. Only drawback was the rooms were very small, but traveling alone it was fine.

8/10 Good

Gerry, Kent

Liked: Cleanliness, staff & service
Nice hotel, well located
This hotel was in an excellent location , easy to walk to all the main sights. It had the benefit of free car parking. The hotel itself is an old building full of character, however this meant that our room was very small, and the bathroom tiny. The staff were very helpful, friendly and efficient. Breakfast was OK, although the cereals were all sugary (no plain cornflakes!).

10/10 Excellent

Efren, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little jewel in Avignon
A little jewel tucked away from the Avignon city walls but still only a couple of blocks from all what the city has to offer. Since we are a family of 4, we got one of the apartments. Very clean, really outstanding service! Also, the parking and the included breakfast are nice pluses. The owners really make you feel part of the family. we will surely return on our next visit to the city.

6/10 Okay

Sarah, Chilmark

Liked: Cleanliness, staff & service, property conditions & facilities
somewhat crowded
I only spent one night there. The owner and his son were very cordial but the room was small and crowded. I felt it was a bit expensive for what I got. And why don't he French provide face cloths?? Sadly I had to et up very early so missed breakfast.

10/10 Excellent

Karen, Dunedin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful small hotel and everything I wanted. ..
Hotel Monclar was everything I wanted. ..To stay in an old French hotel that was within walking distance of the railway station. On arrival I felt completely satisfied with my choice.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
close to train station
close to train station but exceptionally small rooms. Pretty good breakfast.

8/10 Good

Kirstie, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Wonderful staff and a lovely room! We were given a map and recommendations of places to see and where to eat during check-in, and we were given information on the next place we were traveling. The room was one of the most comfortable places during our trip. It's very close to the train station, which is a blessing and a curse because it can be a little loud at night if you forget to shut the window!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very friendly, helpful people
Very helpful, friendly people - very keen that we had a good time and all the information we needed to make our stay a good one

8/10 Good

Lisa-Jane, Geelong West

Liked: Cleanliness, staff & service, room comfort
great location & price!
Great location just outside the wall to the old town. Once you get in off the street it's a charming old building with lots of character. I was in one of the little apartments not in the main building so had a little kitchen. There was a complimentary bottle of wine on arrival. The room & bed was clean but lacked a few basic things like somewhere to put the soap & hang your towel. Free off street parking was great, staff very friendly & helpful.

10/10 Excellent

Sharon, Avignon, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Avignon
So close to all the beauty, breakfast, delicious in the garden w/statues. J'aimes Avignon!

4/10 Poor

Judith, USA

Disliked: Property conditions & facilities, room comfort
Overcharged
I was told that the room i booked - a single with cooking facilities and my reason for choosing this hotel - did not exist and that I would have to pay a higher price. If I had been able to find what I needed nearby , I would not have stayed more than 1 night

6/10 Okay

Explorer, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities
"Don't judge a book by its cover"
Hotel met our needs for an overnight stay. Bit concerned when we drove up to hotel which looked run down in a sketchy neighborhood. However, once inside hotel, it was fine. Our room behind reception desk was renovated and comfy, but bathroom was small. Breakfast was copious and nice option to eat in their garden. Parking limited and entrance from street into parking area was very tight. Within walking distance to train station which is opposite of Old Town and Pope's Palace. Friendly and helpful staff who gave maps and info for cities we were going to visit next.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Amazing hosts
The proprietors of this property were extremely nice and helpful. The property is older and close to the train station, but the service we received more than made up for it. I would stay there again just to talk to the owners.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Decent value. Trains go by all night. Breakfast pretty good. Could get internet only in the foyer.

8/10 Good

Wim, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed five nights, for a business trip in Av. Hotel is 5 min. from the old centre, Palais du papes only 20 min walk. Train and bus station only 5 min .From the outside the accomodation looks somewhat expired, but inside the rooms are renovated and comfortable althoug a little bit noisy. The railway is close by, but the noise of the trains is not annoying. Room was clean. Two (minor) remarks. 1) breakfast is offically from 7:30. For business trips this is too late, (I had to leave at 7:15). However I could grab some baguette and coffee, no problem. 2) Wifi in my room at the desk was poor, I could only get acces in the other corner, so took my laptop on bed. Also when you go on-line you have to start a vexing (always the same) advertisement, lasting for 3 min. The practicle solution is to put the speaker on mute and open an second tab for browsing.Nevertheless, hotel is recommended. ( I hear a lot of complaints from my collegues who stayed in cheeper hotels downtown: small, noisy, dirty, no service)

4/10 Poor

traveller, o

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Average hotel that is overpriced for what you get
There is nothing actually really bad about this hotel it was that I expected more based on the reviews and rankings from tripadvisor and also for the price. The hotel is outside the main walls and is about a 15 min wall from the attractions. The room I had was for 1 person and was incredibly small, the bathroom had no door and was tiny. The shower wasn't enclosed meaning you could potentially spray the entire bathroom with water. There was no minibar, and neither soap or tissues some of which I expect with a 3 star hotel. The breakfast was very basic, coffee terrible and deli cuts and cheese pretty ordinary. However it's reasonably quiet despite being near the train line and the bed was comfortable. The guy running the place was helpful and spoke good English I just expected more and think there are better options in Avignon for a lower price based on all the tariffs I saw when wandering around.