A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and laundry facilities. Housekeeping is available on request.
Dorma Reina Isabel offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Ávila hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.
Dorma Reina Isabel is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Self parking on site (EUR 13 per day)
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 per person
A bar/lounge
Snack bar/deli
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Travel crib
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
TV
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 13 per person
Self parking fee: EUR 13 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Exe Reina Isabel House Avila
Reina Isabel Avila
Reina Isabel Hotel Avila
Reina Isabel House Avila
Exe Reina Isabel House
Exe Reina Isabel Avila
Exe Reina Isabel Ávila
Exe Reina Isabel Residence
Exe Reina Isabel Residence Ávila
Dorma Reina Isabel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 123 out of 241 reviews
10 - Excellent
123
Rating 8 - Good. 98 out of 241 reviews
8 - Good
98
Rating 6 - Okay. 12 out of 241 reviews
6 - Okay
12
Rating 4 - Poor. 6 out of 241 reviews
4 - Poor
6
Rating 2 - Terrible. 2 out of 241 reviews
2 - Terrible
2
9.2/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Marive
Sep 8, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel and the area very nice … people awesome
Marive
Stayed 1 night in Aug 2024
Verified
10/10 Excellent
Kem
Mar 28, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had an excellent breakfast buffet and the staff gave great information about what sites to see.
Kem
Stayed 3 nights in Mar 2024
Verified
10/10 Excellent
Nikki L
Jul 18, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and accommodating staff, close to train station but not far from the city walls (short walk)
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful hotel and buffet staff. Thanks!
Emmanuel
Stayed 2 nights in May 2024
Verified
10/10 Excellent
Christiane
Jul 25, 2023
Liked: Cleanliness, room comfort, communication
Great little hotel in Avila
We were quite a large group and the hotel were very accommodating. The place is well kept and clean. The breakfast offers a good spread. Close to the walled city of Avila, just a 10-15 min walk away.
Christiane
Stayed 5 nights in Jul 2023
Verified
10/10 Excellent
Andrei
Sep 28, 2024
Liked: Cleanliness, room comfort, communication
Great
Spaceous room and bedroom. Breakfast is ok.
Andrei
Stayed 1 night in Sep 2024
Verified
10/10 Excellent
Verified traveler
Feb 14, 2024
Liked: Cleanliness, room comfort, communication
Genial
Verified traveler
Stayed 5 nights in Feb 2024
Verified
10/10 Excellent
Tracey
Sep 8, 2024
Liked: Cleanliness, room comfort, communication
Hotel was lovelt
Hotel was lovely, staff were helpful and friendly. Breakfast was great with a fantastic selection. The only let down was parking was horrendous. It took us over an hour to park and there was no availability near the hotel. Not an ideal situation for the elderly.
Tracey
Stayed 1 night in Sep 2024
Verified
10/10 Excellent
Linda
Nov 5, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was very kind and willing to help us out. We had to leave early due to an early train, and she wanted to make sure that we had food to eat. So, she had a picnic set up for us to take with us since breakfast was included with our room. It was very nice of her to go the extra mile.
Linda
Verified
6/10 Okay
Lee J.
Mar 15, 2023
Liked: Cleanliness, communication
3 nights in Avila
We chose this hotel due to its very close proximity to the train station. Very convenient for train arrivals. About an easy 15 minute walk from the old walled city centre. The room was smallish but had a very nice bathroom. The front of house staff were very helpfull and friendly. The beds comfortable. Unfortunately, windows dont open and the hvac system only blew warm air. Consequently, the room was very stuffy. So beware. Also there is absolutely no soundproofing. So every plumbing noise, footstep, and conversation from adjacent rooms is very intrusive. Ear plugs for sleeping are a requirement.
Lee J.
Stayed 3 nights in Mar 2023
Verified
4/10 Poor
GEORGE
Aug 25, 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
No private, free or paid, car parking available by hotel was a real pain, furthermore street parking is allowed for a max 2 hrs...
No idea why but whilst my car was a compact sub, reception indicating my car is too big for hotel private car park on the other hand I noticed that several other guests driving in and out car park with similar car dimensions!
Bedroom window is a serious hazard, very dangerous while opening and closing!!!
GEORGE
Stayed 2 nights in Aug 2024
Verified
10/10 Excellent
Jessica
Feb 16, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Personal muy amable, y el hotel era estupendo, muy contentos con nuestra estancia allí.
Jessica
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Jesus
Jan 17, 2026
Liked: Cleanliness, room comfort, communication
Muy majos en Recepción
Jesus
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Carla Fernanda
Jan 10, 2026
Liked: Cleanliness, amenities, communication
Adoramos nossa estadia. A equipe do hotel é muito gentil, o quarto muito confortável e a localização do hotel é excelente
Carla Fernanda
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Cristiano
Jan 7, 2026
Liked: Cleanliness, room comfort, communication
Café da manhã variado e delicioso.
Cristiano
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
chinshiou
Jan 2, 2026
Liked: Cleanliness, amenities, communication
乾淨,服務佳
chinshiou
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
victor manuel
Nov 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Personal, habitación desayuno
victor manuel
Stayed 2 nights in Nov 2025
Verified
8/10 Good
Raimundo Jose
Nov 10, 2025
Liked: Cleanliness, amenities, communication
Atendimento, conforto, café da manhã, localização
Raimundo Jose
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
jose
Oct 18, 2025
Liked: Cleanliness, room comfort, communication
Hotel incrível, voltamos no tempo, atendimento maravilhoso, café perfeito, com tudo que vc passa, uma banheira incríveis, banheiro muito bom, cama muito boa, suite maravilhosa, recomendamos.
jose
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Luis
Oct 6, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Habitación limpia, personal amable, restaurante buen precio el buffet
Luis
Stayed 1 night in Sep 2025
Verified
8/10 Good
Martin
Sep 29, 2025
Liked: Cleanliness, room comfort, communication
Gutes Hotel mit Tiefgarage
Martin
Stayed 1 night in Sep 2025
Verified
8/10 Good
Daniela
Sep 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente atencion del personal, bien ubicado y buen precio