L'Auzeraie

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for L'Auzeraie

Terrace/patio
Front of property
Double Room | Desk, soundproofing, free cribs/infant beds, free WiFi
Skiing
Breakfast, lunch, dinner served; French cuisine

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • Free WiFi

Explore the area

Map
1 Avenue Theophile Delcasse, Ax-les-Thermes, Ariege, 09110
  • Les Bains du Couloubret
    1 min walk
  • Bassin des Ladres
    3 min walk
  • Ax-Bonascre Gondola
    5 min walk
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    76 min drive

Room options

Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

L'Auzeraie

Ax-les-Thermes hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include conference space. Private bathrooms are not ensuite and housekeeping is not available.
L'Auzeraie offers 31 accommodations with hair dryers and complimentary toiletries. Satellite television is provided. Rooms have detached private bathrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 430 square feet (40 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and ski storage.

L'Auzeraie is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 8 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Ski storage

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 430 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

More

  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 8 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Auzeraie
L'Auzeraie Ax-les-Thermes
L'Auzeraie Hotel
L'Auzeraie Hotel Ax-les-Thermes
L'Auzeraie Hotel
L'Auzeraie Ax-les-Thermes
L'Auzeraie Hotel Ax-les-Thermes

L'Auzeraie Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 87 reviews" "
Rating 8 - Good. 39 out of 87 reviews" "
Rating 6 - Okay. 16 out of 87 reviews" "
Rating 4 - Poor. 7 out of 87 reviews" "
Rating 2 - Terrible. 4 out of 87 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

chrissy, France

Disliked: Property conditions & facilities, room comfort
Good luck finding this disappointing place!
The hotel is hidden behind a cafe. There is no nearby parking. The room is all tiled, cold and sterile. The towels are thin and small. The shower lies behind a shower curtain, and was too appalling to use. The in-roomheater did not work. It took a while for the motion-detection hall lights to come in.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Ax-Les-Thermes
Three of us stayed one night during a tour of the area. They allowed us to park our motorcycles on the patio area at the front of the hotel which was convenient. They also put three single beds in the room as requested. The room was clean and large enough for three bikers and all our equipment.The hotel itself is well located in the centre of the village with easy access to all the local reteraunts and bars. The breakfast was OK.

6/10 Okay

Verified traveler

Cheap room - good centre for Pyrennes
Good food for dinner but didn't bother with breakfast as not included in price. Double bed was rather small so would recommend two singles which seemed to have bigger rooms. Good value.

8/10 Good

NG

Liked: Staff & service, property conditions & facilities, room comfort
Nice Hotel
Perfectly acceptable, clean hotel. Not luxurious, but quite nice. Breakfast was very good.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Tim & Ian, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good base for nearby ski resorts
A comfortable basic hotel, centrally located with parking opposite (pay) and free parking nearby, 10 minutes walk to the cable car. Comprehensive buffet breakfast with friendly staff also storage for skiing equipment. Thermal Spa directly opposite

8/10 Good

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nice little hotel
Only stayed one night and didn't get to sample any of the hotel's facilities, but this was a nice friendly hotel with a great location.

10/10 Excellent

Anne, Buckinghamshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Champagne stay at Lemonade prices!
Clean & well presented with the addition of a balcony & polite and caring staff was pleasing to find at this 2 star hotel. Few hotels were left when we wanted to late book a ski trip & we were almost put off by some very mixed reviews for this one. However, we were pleased & surprised by the high standards at the hotel, in particular we found the staff to be very accommodating to any requests made by us.. The restaurant is charming but the food was not served hot enough for our tastes. This was our only criticism & we would definitely recommend this hotel to others.

4/10 Poor

Lea

Disliked: Staff & service
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bien situe au centre de la ville,son restaurant vous propose une belle carte et le personnel est tres acceuillant
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

CARINNE

Disliked: Cleanliness, staff & service, property conditions & facilities
Très déçue et je ne suis pas la seule
Très mauvais accueil de la part de la réceptionniste très désagréable ! Celle que nous avions l habitude de voir n y était pas dommage ( nous nous rendons 2 fois par an dans cet hôtel ). Dommage De plus wi fi inexistant
Stayed 2 nights in Oct 2018

6/10 Okay

BERNARD

pratique ( proche des thermes )
pas de parking réservé accueil froid chambre propre petit déjeuner simpliste ( pas de viennoiserie )
Stayed 1 night in Aug 2018

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Josselin

Disliked: Staff & service, property conditions & facilities, room comfort
Très mauvaise expérience.
Très mauvais accueil, personnel très désagréable et peu communicatif. Petit déjeuner infecte avec des viennoiseries congelées. Pas de produits frais . Café indigeste.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Accueil très désagréable
Stayed 1 night in May 2018

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Hôtel calme propre Très bon accueil Très bon emplacement

8/10 Good

sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En toute confiance
Nous n'avons passé qu'une nuit dans votre hôtel mais nous nous sommes sentis bien dès notre arrivée. Accueil excellent chambre spacieuse et propre, petit déjeuné avec beaucoup de choix. Cadre sympa en léger retrait de la route avec vue sur le Casino.Impeccable!
Stayed 1 night in Dec 2017

8/10 Good

Bertrand

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil très bon restaurant à recommander
Toujours aussi accueillant par tout le personnel. Restaurant très bon comme d'habitude. Après notre deuxième séjour nous sommes toujours aussi ravis de séjourner dans cet hôtel.
Stayed 2 nights in Aug 2017

8/10 Good

Christian

Liked: Staff & service
Disliked: Property conditions & facilities
BIEN SITUE MAIS /
TRÈS BON SÉJOUR DANS CETTE VILLE ET SON HÔTEL,1 SEUL BÉMOL SERAIT DE FAIRE UN BON RAFRAICHISSEMENT DES CHAMBRES ET UNE CLIMATISATION SERAIT SOUHAITABLE ET UN PEU PLUS D’INSONORISATION DANS LA CHAMBRES .
Stayed 2 nights in Aug 2017

10/10 Excellent

ml

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable à recommander
Accueil prévenant, bonne cuisine, literie tout confort, chambre spacieuse même à 3
Stayed 2 nights in Aug 2017