Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include conference space. Private bathrooms are not ensuite and housekeeping is not available.
L'Auzeraie offers 31 accommodations with hair dryers and complimentary toiletries. Satellite television is provided. Rooms have detached private bathrooms. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 430 square feet (40 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and ski storage.
L'Auzeraie is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 8 per person
A bar/lounge
A restaurant
Things to do
Gym
Ski storage
Family friendly
Free crib
Soundproofed rooms
Conveniences
Luggage storage
Guest services
Housekeeping (daily)
Business services
430 square feet of conference space
Meeting room
Outdoors
Terrace
Accessibility
Elevator
More
1 building
4 floors
Smoke-free property
Room amenities
Bedroom
Free crib
Bathroom
Detached private bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
Satellite channels
More
Desk
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: 8 PM
Check-out
Check-out before 11:30 AM
Special check-in instructions
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Pets
Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 8 per person
Pet fee: EUR 5 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
L'Auzeraie
L'Auzeraie Ax-les-Thermes
L'Auzeraie Hotel
L'Auzeraie Hotel Ax-les-Thermes
L'Auzeraie Hotel
L'Auzeraie Ax-les-Thermes
L'Auzeraie Hotel Ax-les-Thermes
L'Auzeraie Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is hidden behind a cafe. There is no nearby parking. The room is all tiled, cold and sterile. The towels are thin and small. The shower lies behind a shower curtain, and was too appalling to use. The in-roomheater did not work. It took a while for the motion-detection hall lights to come in.
chrissy
8/10 Good
Verified traveler
Oct 11, 2014
Liked: Cleanliness, room comfort
Ax-Les-Thermes
Three of us stayed one night during a tour of the area. They allowed us to park our motorcycles on the patio area at the front of the hotel which was convenient. They also put three single beds in the room as requested. The room was clean and large enough for three bikers and all our equipment.The hotel itself is well located in the centre of the village with easy access to all the local reteraunts and bars. The breakfast was OK.
Verified traveler
6/10 Okay
Verified traveler
Aug 11, 2014
Cheap room - good centre for Pyrennes
Good food for dinner but didn't bother with breakfast as not included in price. Double bed was rather small so would recommend two singles which seemed to have bigger rooms. Good value.
A comfortable basic hotel, centrally located with parking opposite (pay) and free parking nearby, 10 minutes walk to the cable car. Comprehensive buffet breakfast with friendly staff also storage for skiing equipment. Thermal Spa directly opposite
Tim & Ian
8/10 Good
David
Aug 26, 2012
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nice little hotel
Only stayed one night and didn't get to sample any of the hotel's facilities, but this was a nice friendly hotel with a great location.
Clean & well presented with the addition of a balcony & polite and caring staff was pleasing to find at this 2 star hotel.
Few hotels were left when we wanted to late book a ski trip & we were almost put off by some very mixed reviews for this one. However, we were pleased & surprised by the high standards at the hotel, in particular we found the staff to be very accommodating to any requests made by us..
The restaurant is charming but the food was not served hot enough for our tastes. This was our only criticism & we would definitely recommend this hotel to others.
Très mauvais accueil de la part de la réceptionniste très désagréable ! Celle que nous avions l habitude de voir n y était pas dommage ( nous nous rendons 2 fois par an dans cet hôtel ). Dommage
De plus wi fi inexistant
CARINNE
Stayed 2 nights in Oct 2018
6/10 Okay
BERNARD
Aug 29, 2018
pratique ( proche des thermes )
pas de parking réservé
accueil froid
chambre propre
petit déjeuner simpliste ( pas de viennoiserie )
Très mauvais accueil, personnel très désagréable et peu communicatif. Petit déjeuner infecte avec des viennoiseries congelées. Pas de produits frais . Café indigeste.
Nous n'avons passé qu'une nuit dans votre hôtel mais nous nous sommes sentis bien dès notre arrivée. Accueil excellent chambre spacieuse et propre, petit déjeuné avec beaucoup de choix.
Cadre sympa en léger retrait de la route avec vue sur le Casino.Impeccable!
Très bon accueil très bon restaurant à recommander
Toujours aussi accueillant par tout le personnel. Restaurant très bon comme d'habitude. Après notre deuxième séjour nous sommes toujours aussi ravis de séjourner dans cet hôtel.
Corinne
Stayed 2 nights in Aug 2017
8/10 Good
Christian
Sep 1, 2017
Liked: Staff & service
Disliked: Property conditions & facilities
BIEN SITUE MAIS /
TRÈS BON SÉJOUR DANS CETTE VILLE ET SON HÔTEL,1 SEUL BÉMOL SERAIT DE FAIRE UN BON RAFRAICHISSEMENT DES CHAMBRES ET UNE CLIMATISATION SERAIT SOUHAITABLE ET UN PEU PLUS D’INSONORISATION DANS LA CHAMBRES .