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Le Chalet

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Chalet

Balcony view
Indoor spa tub
Executive Double Room, Balcony | In-room safe, soundproofing, free cribs/infant beds, free WiFi
Reception
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
  • Spa
  • Breakfast available
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
4, Avenue Turrel, Ax-les-Thermes, Ariege, 09110
  • Ax-Bonascre Gondola
    2 min walk
  • L'Oiseau Bleu
    3 min walk
  • Ax-les-Thermes Station
    13 min walk
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    76 min drive

Room options

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony | In-room safe, soundproofing, free cribs/infant beds, free WiFi

Executive Double Room, Balcony

  • 20 sq ft
  • Sleeps 2
  • 1 Double Bed

About this property

Le Chalet

Ax-les-Thermes hotel with private balconies
This smoke-free hotel features a restaurant, a spa tub, and spa services. WiFi in public areas is free. Additionally, free newspapers and a garden are onsite. Private bathrooms are not ensuite.
Le Chalet offers 19 accommodations with safes and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a spa tub.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Ax-les-Thermes hotel also offers a spa tub, spa services, and a terrace.

Le Chalet is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Le Chalet - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 9.50 per person
  • A restaurant

Restaurants on site

  • Le Chalet

Things to do

  • Spa tub

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Hair dryer

Entertainment

  • TV

More

  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours begin at 5 PM on Sunday and Monday.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.50 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chalet Ax-les-Thermes
Chalet Hotel Ax-les-Thermes
Le Chalet Hotel
Le Chalet Ax-les-Thermes
Le Chalet Hotel Ax-les-Thermes

Le Chalet Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 23 reviews" "
Rating 8 - Good. 12 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David, Kent

Liked: Staff & service, property conditions & facilities
Excellent staff, all speak English and very helpful. Restaurant is very good. Close to town but quite.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, typical French style
One night stay to visit local area en route to airport

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
We booked this hotel for an overnight stay when driving from Barcelona to Aleu in France. Perfect for what we needed. A short walk down to the town square where we had a nice meal. Breakfast was fine. Would stay again.

10/10 Excellent

FrecklesK, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, friendly family service, large rooms.
One night stay, very comfy beds, good continental breakfast . Owner very helpful & spoke good English which made booking in easier. Thunderstorm on arrival so river behind hotel is very noisy, owner offered to change rooms if it was a problem - you can ask if you would like a quiet room.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

yann

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Pas de clim. Pas d'eau dans les chambres Un torrent au pied de l'hôtel qui fait du bruit si vous laissez la fenêtre ouverte. Très difficile de dormir avec la chaleur.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon week-end
Bon week-end dans l ensemble, le restaurant excellent. Le problème à été que dans notre chambre le rideau roulant était cassé et pas possible de le réparer donc réveil à 5h30 du mat. La rivière jolie mais alors le bruit la nuit infernal, heureusement que c était que 2 nuits . À part le souci de la chambre ,dans l ensemble le personnel sympathique, petits déjeuners corrects et restauration au top. Une fois le rideaux réparé, je conseille ce petit hôtel.
Stayed 2 nights in Mar 2019

8/10 Good

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marie, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel de très bonne qualité,moderne, très bon accueil. Par contre literie trop ferme!

2/10 Terrible

claude, cestas

Liked: Cleanliness, staff & service
Disliked: Room comfort
nuit blanche assurée
literie hors d'usage , pire nuit qu'on est passé dans un hotel

10/10 Excellent

MOTARD, la rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement exceptionnel
Nous avons passé un excellent séjour la chambre est impeccable, très bien accueillit et bien renseigné pour nos excursions. La chambre avait une très commodité et l'hôtel parfaitement placé avec une très belle vue. Et le personnel a su répondre à toutes mes demandes concernant nos fiançailles merci au chalet

8/10 Good

alex, idf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chambre confortable et vu sur la rivière
Hotel attirant de l'extérieur. Accueil parfait et un sens du service irréprochable. Chambre classique donnant l'impression d'être à la maison.Hotel et chambre propre et bien entretenu.La vu sur la rivière est parfaite

8/10 Good

momo, montpellier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité -prix
Nous avons apprécié le restaurant de l'hôtel

10/10 Excellent

nix, hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
einfach toll
super klasse

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jarkko, Helsinki, Suomi

Liked: Cleanliness, staff & service, room comfort
Pienen vuoristohotellin tunnelmaa
Pienehkö hotelli ranskalaisessa vuoristokylässä. Ranskalla pärjäisi parhaiten, nyt osa henkilökunnasta osasi muutaman sanan englantia. Hyvä aamiainen ja upea vuoristomaisema aamiaissalin ikkunasta, kuten huoneestakin.

6/10 Okay

Marie-Claude, Toulouse

Séjour professionnel d'une nuit
Grande chambre propre avec immense salle de bain. Lit et literie confortable. TV écran plat mural. Mais ne cherchez pas d'ambiance; la décoration est à sa plus simple expression ! Par contre, le restaurant est top ! Très bon dîner élaboré et goûteux et bon buffet petit-déj. Pas de parking.

8/10 Good

jose, bcn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Staff & service
Service exécrable
Très mauvaise impression puisque le séjour n'a pas pu avoir lieu et que cela m'a été reproché. En effet, j'ai pris une réservation sur internet pour le lundi mais une fois sur place, l'hôtel était fermé (comme tous les lundis). Je me suis donc retrouvé sous la pluie avec mes bagages et aucun indication à l'entrée de l'hôtel (pas d'horaires de permanence, pas de numéro de téléphone). Le soir, la réception m'a appelé et quand je lui ai dit que j'avais dû aller dans un autre hôtel, on m'a crié dessus parce que je n'avais pas honoré ma réservation. Le monde à l'envers... Merci Hotels.com et merci le Châlet !

8/10 Good

hervé, beziers

Liked: Cleanliness, staff & service, room comfort
lits confortables, très bon acceuil
bon hotel dans l'ensemble, très bon petit dèj . bon rapport qualité prix

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait !
Très bon rapport qualité/prix.Chambres confortables et calmes malgré la situation au bord de la rivière.Emplacement idéal.