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Vila Gale Isla Canela

4.0 star property

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Photo gallery for Vila Gale Isla Canela

Lobby sitting area
Indoor pool, pool umbrellas, sun loungers
Front of property
Indoor pool, pool umbrellas, sun loungers
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • All inclusive
  • Breakfast included
  • Pool
  • Parking available

Explore the area

Map
Avenida de la Mojarra, S/N, Ayamonte, Andalusia, 21409
  • Playa de Los Haraganes
    ‪3 min walk‬
  • Isla Canela Marina
    ‪16 min walk‬
  • Playa Alta
    ‪7 min drive‬

Room options

View all photos for Single Room, Partial Sea View

In-room safe, desk, free WiFi, bed sheets

Single Room, Partial Sea View

  • 258 sq ft
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Lagoon View

In-room safe, desk, free WiFi, bed sheets

Twin Room, Lagoon View

  • 258 sq ft
  • Lagoon view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Lagoon View (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Family Room, Lagoon View (2 Adults + 2 Children)

  • 312 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Superior Twin Room, Sea View

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Sea View

  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Partial Sea View (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Family Room, Partial Sea View (2 Adults + 2 Children)

  • 312 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Twin Room, Sea View

In-room safe, desk, free WiFi, bed sheets

Twin Room, Sea View

  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room, Sea View

In-room safe, desk, free WiFi, bed sheets

Superior Single Room, Sea View

  • 258 sq ft
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Partial Sea View (with 1 Child Extra Bed)

In-room safe, desk, free WiFi, bed sheets

Twin Room, Partial Sea View (with 1 Child Extra Bed)

  • 258 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room, Sea View

In-room safe, desk, free WiFi, bed sheets

Single Room, Sea View

  • 258 sq ft
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Family Room, Sea View (Superior, 2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Family Room, Sea View (Superior, 2 Adults + 2 Children)

  • 312 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Twin Room, Lagoon View (with 1 Child Extra Bed)

In-room safe, desk, free WiFi, bed sheets

Twin Room, Lagoon View (with 1 Child Extra Bed)

  • 258 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Sea View (with 1 Child Extra Bed)

In-room safe, desk, free WiFi, bed sheets

Twin Room, Sea View (with 1 Child Extra Bed)

  • 258 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room, Lagoon View

In-room safe, desk, free WiFi, bed sheets

Single Room, Lagoon View

  • 258 sq ft
  • Lagoon view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Partial Sea View

In-room safe, desk, free WiFi, bed sheets

Twin Room, Partial Sea View

  • 258 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Vila Gale Isla Canela

4-star Ayamonte hotel with indoor pool
Catch some rays at the nearby beach or spend the day relaxing at Vila Gale Isla Canela's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request.
Vila Gale Isla Canela offers 300 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Satellite television is provided.

Bathrooms include shower/tub combinations and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Satsanga has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Some rates at Vila Gale Isla Canela are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Vila Gale Isla Canela like a complimentary children's club and an indoor pool.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This beach hotel also offers a children's pool, a fitness center, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Vila Gale Isla Canela has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Ayamonte Restaurant - This buffet restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner.
Isla Cristina Bar - This poolside bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Beach Bar - This beach bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service is available.

All inclusive details

All-inclusive room rates at Vila Gale Isla Canela are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayamonte Restaurant
  • Beach Bar
  • Isla Cristina Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (39 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property is closed during January, February, November, and December.
The property will be renovating from November 4 2024 to April 13 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 10 per day
  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Iberostar Isla Canela
Iberostar Isla Canela Ayamonte
Iberostar Isla Canela Ayamont
Iberostar Isla Canela Hotel Ayamonte
Iberostar Isla Canela
Vila Gale Isla Canela Hotel
Vila Gale Isla Canela Ayamonte
Vila Gale Isla Canela Hotel Ayamonte

Vila Gale Isla Canela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 116 reviews
Rating 8 - Good. 43 out of 116 reviews
Rating 6 - Okay. 8 out of 116 reviews
Rating 4 - Poor. 3 out of 116 reviews
Rating 2 - Terrible. 4 out of 116 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 7 nights in Jun 2024

6/10 Okay

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel
Nice large hotel but mostly for families, lots of kids in the pool, great sea view from the room. Free parking should have been included but was only for ’all inclusives’!!?? We had to park on a street 300 meters from the hotel ☹️, nice breakfast.
Stayed 1 night in May 2024

10/10 Excellent

jaqueline

Stayed 1 night in May 2024

10/10 Excellent

Bernabe

Stayed 1 night in May 2024

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Staff bastante simpático, apenas um incidente no primeiro jantar, que foi logo resolvido no dia seguinte.
Stayed 2 nights in Apr 2024

10/10 Excellent

Inmaculada

Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Stayed 4 nights in Oct 2023

8/10 Good

Pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family hotel
12 nights family holiday. We’ve stayed before at this hotel and we were delighted with our room - ask for a rear view of the nature reserve! Food is always excellent at the Iberostar. We stayed half board so can’t comment on drinks but they looked good. I would say the lighting in the canteen style restaurant needs working on as the ambience was OK for evening dinner. The hotel is now 90% Spanish/Portuguese guests which appeals to us but, English is very limited do you have to try your Espanol! Entertainment was busy and they worked hard. I would say that the hotel is in need of some modernisation now but, it is still a decent choice for a beach holiday. The playa was great, Neptune’s still going strong in the marina and the restaurants in Punta del Moral are still outstanding quality and value. Ayamonte still a nightmare to park and a little rundown - watch out for the beggar parking attendants. We visited Sanlucar de Guidiana and absolutely loved it - zipwire and all! Muy Bien!
Stayed 12 nights in Aug 2023

10/10 Excellent

cor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
verry nice hotel,i will come back.
Stayed 1 night in Jun 2023

10/10 Excellent

Sabrina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time in this property and it was again great! Good food, friendly staff, excellent service and all very clean. I did feel that this time the entertainment was a bit slow for our age range, there was a big group of elderly people in the property and not many activities going on like we had the year before.
Stayed 3 nights in Jun 2023

8/10 Good

Andrzej

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and surrounding nature plus friendly staff.
Stayed 14 nights in Sep 2022

10/10 Excellent

JOANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Spa Treatments
The Staff were extremely friendly and helpful and the Spa treatments were amazing
Stayed 2 nights in Jul 2022

10/10 Excellent

Sabrina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo incluído, a comida nos buffets era muito boa e a diversidade de bebidas incluídas também. O que mais me impressionou foi a simpatia do staff, excelentes colaboradores com um sorriso na cara sempre, com um especial obrigada à equipa de animação, pool bar e restaurante sem deixar de mencionar também a excelente limpeza do Hotel. Só achei o quarto um pouco pequeno, não havia muito espaço de passagem entre as camas e parede e a TV estava muito para fora o que fez com que estava constantemente a dobrar-me para passar.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 1 night in May 2022

2/10 Terrible

Verified traveler

Stayed 14 nights in Aug 2020

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Aug 2020

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iberostar Isla Canela
Clean, good service and good food.
Stayed 1 night in Sep 2019

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service.
Stayed 1 night in Jun 2019

10/10 Excellent

Stella, Mayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Fabulous hotel. We have travelled all over the world and have yet to see a restaurant with the selection of wonderful food provided. Cleanliness was impressive as was the friendly staff who couldn’t do enough. The area is very quiet and there is a walkway to an unspoiled massive beach. If you just want to chill out and not be among masses of tourists this is the place! Thoroughly recommend.
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience
Beautiful hotel and lovely staff!
Stayed 1 night in Sep 2018

8/10 Good

jane , england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet, friendly hotel
Lovely hotel, good rooms, we had sea view balcony - a must have, stunning view of pool side and sea. We went for all inclusive , all hotel staff couldn't to enough to make your stay enjoyable. Pool a little fresh but it is end of May, there is a lovely indoor pool Spa was good, sports massage excellent. Bar staff worked hard and took delight in bringing drinks to us from our sun loungers - how decadent did we feel. Animation team very bubbly and fun all wig lots of personality and novel poolside ideas . I took a beautiful hour walk every day along the beach, prom and Marina Not a lot to do at night but animation put on a good show A place to come and relax and get some sunshine

6/10 Okay

preciosa, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach clean rooms
The food quality is not the best the shows were very poor quality

10/10 Excellent

Theresa, Rota spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised!
I'm from the US and realized what 4 stars means in Europe; no frills and maybe a 2 star. But I took a chance and booked a night for my son and I and wished we could have stayed longer! Even though it was crowded it still felt comfortable and relaxed. Great atmosphere for both family and couples retreat! You don't even need to leave the hotel as it offered an all inclusive " club med" vibe! The Buffett meals were the best I have ever experienced hands down! You will not regret staying here!!