6/10 Okay
Jacques
Sep 29, 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
Not a 5 stars hotel. We reserved a basic room (about 400$ plus taxes) There was 3 available; they gave us the worst; just over the reception, view on the asphalt entrance road. it’s was quite noisy. They state the check in is at 4PM, but when we arrived at noon, they said the room would be ready at 2PM. We went for a walk, came back at 2PM; the room was not ready. We waited another hour to get the room. I was appalled the last clerk insisted on the check in policy as an excuse, while other places welcomes you at 2 or 3PM. When we got into the room we were surprised to find the bed cover and pillow to be wet; it took another hour to fix. Nice sized room but many amenities were deficient. The fridge was noisy, none of the wall switches for the lights were working; we had to go to each light and switch ON/OFF manually. The air conditioning was efficient and quiet but the heating was not possible and the next morning the room was quite cold. The washroom was nice but missing a security bar in the shower as the floors were quite slippery when wet. The fan was loud and the mirrors lacked an anti-fog feature. The shaving / makeup mirror was installed way too high to be useful. The shower faucets were cheap plastic missing the gripping knobs; so with wet hands it was difficult to turn them. The Ripplecove is a nice Inn if you can pay for a higher level room. Nice property on the lake, the restaurant is quite good. Their cheaper rooms are too expensive and lacking.
Jacques
Stayed 1 night in Sep 2025
