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My overall experience with Tirant Hotel at Hanoi Old Quarter was exceptional. Just to name a few areas they have impressed me: 1) I was seated comfortably, served a drink and skewer of fruits while the front desk processed my check in. The front desk staff then explained everything I needed to know professionally. Full marks for first impression! 2) Meticulous housekeeping with no visible dust and everything I needed in place. All amenities were well maintained. 3) Breakfast with wide variety of food excellent in both taste and presentation. 4) The warm and attentive service by the hotel’s staff made my experience perfect. Their F&B Manager even got me a cup of ginger tea when he saw me sneezing on my first morning there. I doubt you can find such sincere and personalised service even in international five star hotels. I also wish to thank another of their front desk staff who came to my aid when a GrabBike rider tried cheating me. He handled the situation skilfully and made that rider back off. Tirant Hotel is definitely great value for money, highly recommended for every visitor to Hanoi!

The room was clean and the air conditioner worked great. Breakfast was excellent and the staff was attentive and spoke English quite well. Everything was fantastic I enjoyed staying there four nights and it was a perfect Oasis from the beautiful Madness that is Hanoi

The hotel is in convenient location in Hanoi Old Quarter. The hotel is clean and well maintained But what strikes most is the amazing staff. Very helpful and attended to our needs. Shout out to Anna and Nancy who assisted us the most. Trang in the restaurant who accommodated us before breakfast time as we had early activities . Trang introduced to us Vietnamese dishes to try. Overall we had a great stay and will be coming back again. I highly recommend recommending Scent Premium Hotel.

Lovely hotel. Extremely helpful staff. Lovely breakfast. Great location for the old quarter. Great roof top bar and pool. Definitely recommend this hotel

We payed for a night in the bay, but a monsoon cancelled the overnight stay and the 2nd day on the boat. We were moved a hotel in Halong instead but this took several hours, once the Atheana manager turned up things improved but wasn't the 1st class experience we had paid for. I cant recommend it.